Katie Posh runs an upscale nail salon.

The service process includes five activities that are conducted in the sequence described below. (The time required for each activity is shown in parentheses) Activity 1: welcome a guest (1 minute) Activity 2: Clip and file nails (3 minutes) Activity 3: Paint (5 minutes) Activity 4: Dry (10 minutes) Activity 5: Check out the customer (4 minutes) Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to servers is the following: S1 does Activity 1; S2 does activities 2 and 3; S3 does activities 4 and 5. The drying process does not require server 3s constant attention; she/he needs to only escort the customer to the salons drying chair (equipped with fans for drying). The time to do this is negligible. There exists only one drying chair in the salon Question 1: assuming that the customers arrive at a rate of 7 customers per hour, what is the implied utilization rate of server 1?Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 2: Based on the same setting in question 1, what is the implied utilization rate for server 2? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 3: Based on same information, what is the implied utilization rate for server 3? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 4: Based on the same information, what is the implied utilization rate for the dryer? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 5: What is the actual flow rate of this process when demand rate is 7 customers per hour? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544; if you answer is 2543.12, round to 2543. Question 6: The manager suggests that a new employee should be hired to help server 3, what will be the new process flow rate if demand rate stays at 7 customers per hour? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544; if you answer is 2543.12, round to 2543.

Question 7: Instead of hiring a new employee, you suggest that the manager should purchase a new dryer (so you have two dryers), what will be the new flow rate with an additional dryer (still assuming 7 customer per hour demand rate)? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544; if you answer is 2543.12, round to 2543.