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Online Technical Writing: Contents

Online Technical Writing: Contents

Introduction Applications Ex am ple s, C ase s, Mode ls Docum e nt De sign Proce sse s and Guide line s

You can take technical-writing courses associated with this online textbook: For credit through the Business & Technical Communications program at Austin Community College (ACC) in Austin, Texas USA. Through the online continuing education Technical Writing and Social Media Certificate Program at CUNY Medgar Evers College, Brooklyn, New York, USA.

Introduction: Technical Writing

About technical writing About technical-writing courses About the instructor/author

Applications of Technical Writing

Business correspondence and resumes Technical reports: structure and process Types of technical reports: an overview Business plans Proposals Progress reports Instructions User guides Organizational policies and procedures Recommendation and feasibility reports Abstracts, introductions, and conclusions Oral presentations

Document Design
Book design overview Page design overview Headings
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Online Technical Writing: Contents

Lists Special notices Tables, graphs, charts Graphics Report format and final packaging Highlighting and emphasis Indexing

Processes and Guidelines in Technical Writing

Writing process: from audience to rough draft Audience analysis Task analysis Translating technical information Power-revision techniques Libraries, documentation, cross-referencing Basic patterns and elements of the sentence Common grammar, usage, punctuation problems Common spelling problems Strategies for peer-reviewing and team-writing Information structures

Examples, Cases & Models: Index

Resumes Application letters Complaint letters Adjustment letters Inquiry letters Order letters Proposals Progress reports Instructions Recommendation reports Technical reports Oral reports Descriptions Comparisons Classification Causal discussion Definitions Process discussion

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Online Technical Writing: Contents

Information and programs provided by hcexres@prismnet.com.

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