Cassandra Dawson

147 Park Avenue Brantford, Ontario N3S 5J2 519-771-9356 cassandradawson2@gmail.com Essential Qualifications Student of corporate communications and public relations at Fanshawe College focusing on writing skills, presentation skills, and multi/social media applications Graduate of the University of Guelph with a Bachelor of Arts in psychology and sociology, graduated with distinction Developed and achieved excellent serving skills as a server at The Beach House in Port Dover Demonstrated excellent professionalism while handling important VIP guests at the Fairmont Banff Springs Hotel , working closely with hotel executives and management to meet corporate expectations in a fastpaced and demanding high quality corporation Excellent organizational and time-management skills developed in several office settings and supervisory/management positions requiring the ability to work well as a team and complete many simultaneous tasks Demonstrated ability to manage multiple software and computer programs including Microsoft Office Suites, product information databases, and online communications that served to benefit relevant companies. Ensured all information entered and stored was accurate and up to date. Effectively served as a liaison between the Sociology and Anthropology society, the student government, professors, and event staff. Promoted events by ensuring invitation distribution and coordination between food and beverage providers, marketing, and the event schedule Excellent time management skills required from various roles, including but not limited to my experience as a server (managing customer service, food and drink orders, and station maintenance) and as a supervisor (working with colleagues, room attendants, managers, and ensuring guest satisfaction, completion of special orders, and following up with questions or concerns) Ability to achieve desired goals and expectations set by myself and superiors as demonstrated through multiple advancements within the Fairmont company Extreme attention to detail enhanced by supervising within the housekeeping department to ensure superior quality for executives and corporate partners Displayed excellent written and verbal communication skills through online, telephone, and in person contact with various departments and executives as an office coordinator and supervisor

Employment

Social Media Analyst Crown Verity Inc. Student Ambassador Fanshawe College Food and Beverage Server The Beach House Retail Manager Mountain Garden Center Child Development Research Intern The University of Guelph Psychology Department Vice-President & Financial Officer The University of Guelph Sociology and Anthropology Department Housekeeping Supervisor The Fairmont Banff Springs Office Coordinator The Fairmont Banff Springs

2014-Present

2013-Present

2012-2013

2010-2011

2012

2011-2013

2008-2009

2007-2009

Education

Post-Graduate College Certificate in Corporate Communications and Public Relations Fanshawe College Bachelor of Arts (Honors, with Distinction) The University of Guelph Major - Psychology with a minor in sociology

2014

2013