Chapter1-Basic Information Concepts and Definitions

Need for information and Systems(IS) in an organization. Information

Characteristics of information and Organization with respect to organization form, structure, philosophy, hierarchy etc.

An Information System
Definition: IS can be any organised combination of people, h/w, s/w, Communication N/Ws and data resources that stores and retrieves, transforms and disseminates information in an organization.

Information Technology
The term information system describes all of the components and resources necessary to deliver its information and functions to the organization.

Computer based information systems and their use of the following information technologies Computer H/W technologies: Computer S/W Technologies: Telecommunications n/w technologies: Data resource management technologies:

An IS framework for business Professionals:

1. Foundation Concepts: 2. Information Technology: Major concepts, developments and management issues in information technology ie h/w, s/w, n/ws, data management and many Internet based technologies. 3. Business Applications: Marketing, manufacturing and accounting. Cross functional enterprise applications like customer relationship management(CRM) Enterprise resource planning(ERP) Electronic commerce Decision making in business

4. Development Processes: How business professionals and information specialists plan, develop and implement IS to meet business opportunities. Several development methodologies are explored including the systems development life cycle and prototyping approaches to business application development. 5. Management Challenges: The challenges of effectively and ethically managing information technology at the end users, enterprise and global levels of a business. Focuses on security challenges and security management issues in the use of technology.

The fundamental roles of IS in Business (need)

1. Support of its business processes and operations. 2. Support of decision making by its employees and managers. 3. Support of its strategies for competitive advantage.