13191 Raleigh Ct, Garden Grove, CA 92844 Phone: 714)514-6890 E-mail: staceykim22@hotmail.

com OBJECTIVE: Seeking an administrative position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills EDUCATION: California State University, Long Beach Bachelor of Science in Health Care Administration Anticipated graduation: December 2014

Stacey Kim

EXPERIENCE: Medical Office Receptionist Dr. Sang K. Noh, M.D., Fountain Valley, CA 03/2014 Present

Greeted patients and visitors in person or on the telephone; answering or referring inquires Optimized provider time and treatment room utilization by scheduling appointments Facilitated patient flow by notifying the provider of patients arrival and communicating with patients and clinical staff Maintained patient accounts by obtaining, recording, and updating patients personal and financial information Processed patients lab paperwork Maintained business office inventory and equipment by stocking supplies, placing orders, and monitoring office equipment Generated mailing letters to send out to patients

Senior Asset Remarketing Specialist 02/2011 Present Hyundai Capital America, Fountain Valley, CA Handled all repossessed vehicles within vendors and generated a Notice of Intent letters for all accounts Reviewed all repossession condition reports of each repossessed vehicles sent from vendors Reconciled daily repossession reports from vendors Audited and corrected letters to stay in compliance Generated cure/collection letters for delinquent accounts WALZ Project 02/2013 07/2013

Corporate Sponsor Program Specialist 07/2010 02/2011 Hyundai Capital America, Irvine, CA Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting account errors Managed customer inquiries directly from Korean-speaking customers with internal partners in accounting and servicing operations Assisted in managing discrepancies and complaints Prepared customer and productivity reports for accounts in delinquency

BUSINESS SKILLS: Proficient in Word, Excel, PowerPoint Fluent in spoken and written Korean