Interview Form Marnix

Name Gender University Student Current Level of Education Specialization Age )arni( Griffioen Female Yes X Undergraduation X Business 20 %ale &o %asters %anagement X

Questions Regarding the Problem identifying and validating

Has different groups in each course Feeling regarding team or! Yes X &o Frustrated

Very well X

I really like teamworking and it mostly goes well but sometimes, sometimes, you ha"e problems with communication, especially when teamworking with people rom di erent culture' culture

"op # pro$lems

&ou don't really understand hat the teacher ants and hat are the e(pectations

Usage of more than one platform *!eep trac! of more than one+

Find a place to meet *school is not al ays convenient for everyone+

Identify and Validate Solutions

%latforms used to do team or! X University Platform

X PM tools Others !"ernote #tried$ X

Face$oo! , )ainly usage (o create a group and then you can sometimes add some documents, make appointments, connect to each other )h

Hours per ee!

Good solutionLi!es

Yes

&o

Facebook is not to study, it*s better to use other plat orms or that'

.isli!es

I don*t like it but I am +uite orced to use it because all the people use it and e"eryone is connected to this social network' It*s impossible to escape'

Feeling to ards current solution

,uite eeling con ident with the others, especially -oogle.ocs because you can see immediately the changes

"ried Azendoo or Evernote

Yes X I tried !"ernote but I really didn*t understand how it worked' I guess it was a bit complicated

&o

%erfect Solution

I am "ery ine -oogle.ocs but I*m always the one swho is shouting to use it because people don*t want to use it' .on*t know why'

Features' /an!ing and 0illingness to %ay /an! ; < = 2 > ? ? ) : @ 0 0 (emplates or planning /dditional storage 0e erences 1rgani2er #Bibliography tool$ 0eminders 0esearch 1rgani2er /ssistant #/d"iser$ File sharing in cloud 3hat with easy tracking (ask /llocation 4cheduling 5 3alendar Find people 4tudent 6ro ile 7ow much yearly8 90': 9) 9)': 92 Suggestions1 I wouldn*t pay anything or this kind o ser"ice, I would pre er to ind something else instead o ha"ing to pay, e"en i the amount is Aust ew cents' I don*t ha"e any other suggestions because I*"e ne"er thought about which could be impro"ed and I*m +uite ine with -oogledocs' %ay-

Interview Form Baptiste

Name Gender University Student Current Level of Education Specialization Institution Age (aptiste aure Female Yes x Undergraduation Business x Male No Masters Marketing x x

Insee! Bordeaux, Fran!e 24

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" Yes x No Middle x Frustrated

Very well

#hy$ Firstly, I had many group pro e!ts in many di""erent !ourses #digital marketing, ser$i!es marketing% &ut usually, to make it easier, I try to keep the same person i" possi&le' It was not that di""i!ult &e!ause, in my Fren!h uni$ersity, most o" them were mandatory !lasses so we were "ollowing the same !ourses with my !lass mates' (therwise, I would ha$e had to deal with many di""erent people and it)s not !on$enient to "ind a time to meet all o" us during the week' *owe$er, I "eel +uite well in terms o" !ommuni!ation and dis!ussions &e!ause my expe!tations already met those o" my !olleagues' I guess, I was +uite lu!ky &e!ause I know many people in my !areer who were "ighting with their groups'

%op & pro'lems

Usage of more than one platform )"eep trac" of more than one*

.eople that are not availa'le to promptly respond

+ou don,t really understand !hat the teacher !ants and !hat are the e-pectations

Identify and Validate Solutions

.latforms used to do team!or" , #44% University Platform

, PM tools Others , #4% -kype #pon!tual%

ace'oo" /ainly usage .alk to people, split the work, keep in tou!h and see what)s happening' Ne$ertheless, I don)t use it to share do!s and "olders &e!ause it)s not enough spa!e and then, it)s hard to "ind the last "iles uploaded'

Hours per !ee" Good solution$ Li"es

/01/h Yes No x

I am always !onne!ted &e!ause I ha$e a smartphone so it)s +uite easy to keep in tou!h with team people'

0isli"es

.here are too many distra!tions and I !an)t "o!us on doing my work properly &e!ause noti"i!ations ne$er stop !oming' I pre"er turn it o"" when w doing my indi$idual workteam'

eeling to!ards current solution

I a!tually think 2rop&ox is the &est plat"orm to work in team &e!ause on!e the work is split up &etween mem&ers, e$eryone does its part and then, en, e$eryone uploads it on the 2rop&ox 2 !loud and it)s done3

%ried Azendoo or Evernote

Yes

No

Ne$er heard a&out and 2rop&ox was enough "or me until now'

.erfect Solution

I am satis"ied with 2rop&ox'

eatures, 1an"ing and #illingness to .ay 1an" > ? ? @ A B 2 1 4 = .emplates "or planning 5dditional storage 6e"eren!es (rgani7er #Bi&liography tool% 6eminders 6esear!h (rgani7er 5ssistant #5d$iser% File sharing in !loud 8hat with easy tra!king .ask 5llo!ation -!heduling 9 8alendar , .ay$ ,

>/ Find people >> -tudent :ro"ile *ow mu!h yearly; </'= <> <>'= <2 Suggestions2 5s I said, I am +uite struggling to understand what the tea!her want us to do #our tasks and o& e!ti$es% sometimes so, I am looking "orward to get a plat"orm whi!h integrate &oth students and tea!hers' -ometimes pro"essors want us to !reate a !lass Fa!e&ook group &ut I don)t like it that mu!h &e!ause I !onsider Fa!e&ook as non4e""i!ient and mainly !ustomi7ed to keep in tou!h with "riends and share "unny pi!tures' ,

Interview Form Flora

Name Gender University Student Current Level of Education Specialization Institution Age lora (yl)ne *ameogo Female Yes x Undergraduation Business x x Male No Masters x

MBA International Business

/a(al Uni(ersity* $anada 24

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" Yes x No Middle x Frustrated

Very well

#hy$ Team works are sometimes frustrating e!ause ex"erien!ing# $ommuni!ation diffi!ulties %language mig&t e a strong arrier' Files s&aring %you &a(e so many different (ersions of t&e same file and you get lost e!ause e(eryone is working on one of t&e t&ousand different do! (ersion) In t&e end* es"e!ially w&en t&e grou" is igger t&an + "erson* it,s &ard to tra!k t&e !&anges t&at &a(e een made) -en!e* effi!ien!y is not t&e est $ultural ga"# I &a(e een working wit& many "eo"le !oming from different !ountries in $anada and eing an Afri!an woman* t&e way of leading work team is .uite different and sometimes* it,s &ard to agree)

%op & pro'lems

iles management +trac"ing changes and many versions of the same document,

Getting distracted 'y notifications !hile doing a group !or" on ace'oo"

-iscussion trac"ing +too many comments that you missed,

Identify and Validate Solutions

.latforms used to do team!or" 0 University Platform

0 PM tools Others ace'oo" (ainly usage I mainly use it to !ommuni!ate wit& my team mem ers and also to s&are files 2& Yes 0 No 0 1ky"e %"on!tual'

Hours per !ee" Good solution$ Li"es

It,s a !on(enient way to get !onta!t and kee" in tou!& wit& "eo"le# eo"le# all t&e students &a(e a Fa!e ook a!!ount) 3lus* it,s .uite user friendly

-isli"es

-owe(er* it,s sometimes &ard to kee" tra!k of dis!ussions and you are always missing some useful information e!ause you get tired of notifi!ations so you don,t !&e!k anymore

eeling to!ards current solution

Mostly satisfied

%ried Azendoo or Evernote

Yes

No

Ne(er &eard a out t&em) 4oogle5ri(e and 1kydri(e are working well for me

.erfect Solution

I am satisfied wit& t&e "latforms w&i!& exist e!ause t&ey are .uite well designed and user friendly &owe(er* t&ey are not "erfe!t) A "erfe!t solution would e a "latform es"e!ially designed for teamworks so t&en* "eo"le are not distra!ted y anyt&ing else %notifi!ations')

eatures/ 0an"ing and #illingness to .ay 0an" > Tem"lates for "lanning .ay$

=< Additional storage ? 2 @ A 4 + 2 6eferen!es 7rgani8er %Bi liogra"&y tool' 6eminders 6esear!& 7rgani8er Assistant %Ad(iser' File s&aring in !loud $&at wit& easy tra!king Task Allo!ation 0 0

=2 1!&eduling 9 $alendar == Find "eo"le == 1tudent 3rofile -ow mu!& yearly: ;<)+ ;= ;=)+ ;2 Suggestions1 $ould e ni!e to de(elo" a "latform to sell to s!&ools e!ause I,m not sure team mem ers would e willing to "ay for an a"") Usually* as students* we are kind of running out of money and we ne(er want to "ay for t&is kind of ser(i!e) 0

Interview Form Carolina

Name Gender University Student Current Level of Education Specialization Institution Age Carolina Chac)n Female Yes ! Undergraduation ! Business ! ! ale 'o asters

Uni$ersidad &ontifica Boli$ariana ()olombia* "#

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" Yes Very well 'o ! iddle ! Frustrated

'hy( There are some people more interest in the team work than others but in general they get to do the work and there ha$e not been serious issues. They normally are not aware of deadliness and don not know exactly what each one has to do. For some courses they need to use project management tools because the professor re%uest.

#op $ pro%lems

#ime consumed to %oo" meetings

*ifferent perspectives and e+pectations for the final grade

,ou never -or some from your group. remem%ers the deadline

Identify and Validate Solutions

&latforms used to do team!or" ! ! University Platform

! PM tools Others !

*rop/o+ 0ainly usage +hare folders, see corrections, collaborate in files elaboration.

Hours per !ee"

- (actually in the platform* . / hours working with files a$ailable in the platform.

Good solution(

Yes !

'o

Li"es

You can share information and modify files.

*isli"es

You don0t know what was actually changed. 1t is difficult to keep track of changes and you end up with many $ersions of the same file

eeling to!ards current solution

)ould exist a better solution.

#ried Azendoo or Evernote

Yes

'o

+he has ne$er heard about it.

&erfect Solution

2dit document at the same time (know who did what*. 3 solution where you can post additional comments by the side of the documents, where exists a 4antt diagram, where you ha$e reminders and can ha$e as well instant messaging.

eatures1 2an"ing and 'illingness to &ay 2an" -< Templates for planning = > 3dditional storage 5eferences 6rgani7er (Bibliography tool* 5eminders ! &ay(

-" 5esearch 6rgani7er ? # @ 3ssistant (3d$iser* File sharing in cloud )hat with easy tracking

-- Task 3llocation " / A +cheduling 8 )alendar Find people +tudent &rofile 9ow much yearly: ;<./ ;;-./ ;" Suggestions3 1t should ha$e a little bit of e$erything but still be simple and easy to use. ! !

Interview Form Corentin

Name Gender University Student Current Level of Education Specialization Age Corentin %otencier Female Yes x Undergraduation Business 24 !ale "o !asters x #ro$ect !anagement x

Questions Regarding the Problem identifying and validating

Has different groups in each course Feeling regarding team or! Yes x "o Frustrated

Very well x

Why? Sharing of different bac grounds and nationalities

"op # pro$lems

"ime consumed to $oo! meetings Usage of more than one platform &!eep trac! of more than one'

Find a place to meet &school is not al ays convenient for everyone'

Identify and Validate Solutions

%latforms used to do team or! x University Platform

PM tools Others

Face$oo! ( )ainly usage Hours per ee! Good solution* Li!es +isli!es Feeling to ards current solution "ried Azendoo or Evernote Yes "o x Scheduling6 sharing ideas 5h Yes x "o

7asy to use6 connected to smart&hones

%erfect Solution

Faceboo with a&&ointments

feature

to

schedule

Features, -an!ing and .illingness to %ay -an! 5 8 9 : ; %em&lates for &lanning 'dditional storage (eferences )rgani*er +Bibliogra&hy tool, (eminders (esearch )rgani*er %ay* 264 2 2 2 2 2 2 264 2 264 2 2 0ow much yearly? 1234 15 1534 Suggestions/ 12 x

52 'ssistant +'d-iser, 55 File sharing in cloud 2 .hat with easy trac ing

52 %as 'llocation < 4 4 Scheduling / .alendar Find &eo&le Student #rofile

Interview Form Diogo

Name Gender University Student Current Level of Education Specialization Institution Age )iogo Costa Cardoso Female $es ( %ndergraduation &usiness ( Male /o Masters ( (

,at-lica*.isbon ))

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" $es ( /o Middle ( Frustrated

'ery well

'hy( Firstly, we have many groups at the same time with different people so, arranging a date which fits 8 to 10 people with different schedules is very difficult! Many times one person must be set apart and fail the meeting because there is no possible date. Moreover, when we are talking about a semester*intensive semester intensive course and not everyone has the same goals and e(pectations 0 it is very tiring to manage a team without any kind of authority towards your colleagues you have to be always !em cima deles"#

#op $ pro%lems

#ime consumed to %oo" meetings

Involvement at different levels

)ifferent perspectives and e*pectations for the final grade

Identify and Validate Solutions

&latforms used to do team!or" 1 University Platform

1 *# PM tools Others 1 *# +kype ponctual#

ace%oo" +ainly usage 2et people together in a group, discuss general things, arrange meetings, small comments and suggestions. 3f a semester group then to upload the agenda and task distribution.

Hours per !ee" Good solution( Li"es

1h when more intensive# $es ( /o

3 am already there and 3 am always connected. 4here are no multi*homing costs, 3 don5t have to go and long in into another platform. Moreover, other group members feel compelled to respond faster.

)isli"es

$ou can see that it is not a work tool, it is literally for everything organi6e parties, events, gifts5 sharing#. 7lthough one can tell they have been including things like sharing a file, modifying that file8 we can see it is not for teamwork.

eeling to!ards current solution

3t is not optimal. 7t this moment it is the best, but 3 would prefer that Facebook had a speciali6ed group work5s function with calendar, email between members, task management8#. 4oday it is comfortable, but suboptimal.

#ried Azendoo or Evernote

$es

/o

9e never tried due to the strength of the network effect 0 he would have to convince others, that is difficult.

&erfect Solution

7n 7pplication speciali6ed for teamwork inside Facebook!

eatures, -an"ing and 'illingness to &ay -an" 10 4emplates for planning 1) 7dditional storage 11 :eferences ;rgani6er &ibliography tool# @ A ? B C ) 1 8 D :eminders :esearch ;rgani6er 7ssistant 7dviser# File sharing in cloud ,hat with easy tracking 4ask 7llocation +cheduling 0 ,alendar Find people +tudent <rofile 9ow much yearly= >0.? >1 >1.? >) Suggestions. For me, the ideal would be an interrelation of the various platforms inside one platform already widely used by everyone 0 Facebook. 4hen add things like the assistant and so on for a premium version. &eing one itself, 3 don5t see it as interesting as integrated in Facebook, which, by the way, has an open 7<3 which allows you to do this. ( 1 0 it does not e(ist &ay(

Interview Form Joo

Name Gender University Student Current Level of Education Specialization Institution Age "o#o $guiar Female Yes % Undergraduation usiness % Male *o Masters % %

Faculdade de +conomia da Universidade do ,orto &'

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" Yes % *o Middle % Frustrated

!ery well

'hy( Most of the groups are dysfunctional (some people intervene more than others, or each member wants to do everything his/her way) ) however, it can be a good thing if everyone contribute equally( equally

#op $ pro%lems

Getting distracted %y notifications !hile doing a group !or" on ace%oo"

ights among team mem%ers

)ifferent perspectives and e*pectations for the final grade

Identify and Validate Solutions

&latforms used to do team!or" % % University Platform %

PM tools Others )ne*ote

ace%oo" +ainly usage -as. distribution, document sharing, chec. wor. progression, give feedbac. and brainstorm( /h Yes % *o

Hours per !ee" Good solution( Li"es

0t is user1friendly, practical, you can easily share files and +%change ideas, it is very good to interact with group members

)isli"es

Firstly, you have to have Faceboo. (0 have many colleagues that don2t have it)( Moreover, it is very distractive, there is too much non1professional information 3 one can lose focus easily(

eeling to!ards current solution

4enerally, it is not very practical to have many platforms to chec.( You 5ust use because there is no alternative(

#ried Azendoo or Evernote

Yes

*o

*o one .nows, when you are going to do the wor., you don2t even thin. about them

&erfect Solution

,latform which could integrate everything, one that would allow the teacher2s to upload the assignment and let you wor. with your group in the same place(

eatures, -an"ing and 'illingness to &ay -an" / ? ' @ A -emplates for planning $dditional storage 6eferences )rgani7er ( ibliography tool) 6eminders 6esearch )rgani7er &ay( % % %

>= $ssistant ($dviser) B C & > File sharing in cloud 8hat with easy trac.ing -as. $llocation 9cheduling 3 8alendar % %

>> Find people >& 9tudent ,rofile :ow much yearly; <=(/ <> <>(/ <& Suggestions. 0t would be interesting to add some 4amification for team building purposes( For e%ample, in the beginning, when we don2t .now each other very well yet, to have some .ind of team wor. gaming( 0t would be also very helpful to have some .ind of evaluation method( 0 don2t very well how, maybe the number of hours, even though this can be very misleading( %

Interview Form Margaux

Name Gender University Student Current Level of Education Specialization Age &argau' Lemarchand Female Yes x Undergraduation Business 24 x !ale "o !asters x #ro$ect !anagement

Questions Regarding the Problem identifying and validating

Has different groups in each course Feeling regarding team or! Yes x "o Frustrated

Very well x

Why? Good experience of communication

"op # pro$lems

"ime consumed to $oo! meetings

Usage of more than one platform (!eep trac! of more than one)

*iscussion trac!ing (too many comments that you missed)

Identify and Validate Solutions

%latforms used to do team or! x University Platform

x PM tools Others

Face$oo! + &ainly usage Hours per ee! Good solution, Li!es *isli!es Feeling to ards current solution "ried Azendoo or Evernote Yes "o x .ommunication and file sharing 675h Yes x .ommunication easy 8iscussions trac/ing are not con-enient "o

%erfect Solution

#remium -ersion of Face+oo/ for professional use and teamwor/s

Features- .an!ing and /illingness to %ay .an! 9 5 %emplates for planning &dditional storage %ay, 4 4 4 4 4 4 475 475 4 475 4 4 2ow much yearly? 34 5 36 36 5 Suggestions0 32 x

64 'eferences (rgani)er *Bi+liography tool, : ; 'eminders 'esearch (rgani)er

66 &ssistant *&d-iser, 2 6 9 < 4 = File sharing in cloud .hat with easy trac/ing %as/ &llocation 0cheduling 1 .alendar Find people 0tudent #rofile

Interview Form Nataly

Name Gender University Student Current Level of Education Specialization Institution Age Nataly +uiroga Female Yes Undergraduation Business #atolica$%isbon !" Male &o Masters Innovation

Questions Regarding the Problem identifying and validating

Has different groups in each course eeling regarding team !or" Yes Very well Middle &o Frustrated

)hy* Because most of the time, the communication become very difficult and ineffective. It is more complicate to understand the ideas and to reach a consensus by online communication.

#op $ pro%lems

iles management 'trac"ing changes and many versions of the same document(

,iscussion trac"ing 'too many comments that you missed(

Usage of more than one platform '"eep trac" of more than one(

Identify and Validate Solutions

&latforms used to do team!or" University Platform

PM tools Others

ace%oo" -ainly usage #ommunication and discussion.

Hours per !ee"

!h

Good solution*

Yes

&o

'

Li"es

(asy communication mean because nowadays everyone has faceboo) *here is not organi+ed information, the conversation could be longed and not in real time ,if you connect after some time, you could have a huge message history window-

,isli"es

eeling to!ards current solution

I don.t consider that the tools I use are solutions for efficient team communication. /e need to chec) different platforms and some of them are not really good in what they should be.

#ried Azendoo or Evernote

Yes

&o I haven.t heard about them

&erfect Solution

0 platform that allow the communication in real time and the organi+ation of the information ,files- and team members. messages.

eatures. /an"ing and )illingness to &ay /an" : *emplates for planning &ay*

:: 0dditional storage ; < 1eferences 2rgani+er ,Bibliography tool1eminders

:9 1esearch 2rgani+er = > ? ! " @ 0ssistant ,0dviserFile sharing in cloud #hat with easy trac)ing *as) 0llocation 3cheduling 4 #alendar Find people

:! 3tudent 5rofile 6ow much yearly7 89." 8: 8:." 8! Suggestions0

Interview Form Paul

Name Gender University Student Current Level of Education Specialization Age %aul &lei Female Yes x Undergraduation Business 24 Male o Masters x !trategy and Entre"reneurshi" x

Questions Regarding the Problem identifying and validating

Has different groups in each course Feeling regarding team or! Yes x o Frustrated

Very well x

Why? Easy communication.

"op # pro$lems

"ime consumed to $oo! meetings

Usage of more than one platform '!eep trac! of more than one(

)ifferent perspectives and e*pectations for the final grade

Identify and Validate Solutions

%latforms used to do team or! x University Platform

x PM tools Others

Face$oo! + ,ainly usage Hours per ee! Good solutionLi!es )isli!es Feeling to ards current solution "ried Azendoo or Evernote Yes o x -ommunication 23min Yes x o

Easy to $ind "eo"le6 e,eryone has it ot integrated to 7oogle 8ri,e

%erfect Solution

Face*oo. with the noti$ications o$ "rograms such as Base -am"6 -on,o6 %ssana.

Features. /an!ing and 0illingness to %ay /an! 5 4 #em"lates $or "lanning %dditional storage &e$erences 'rgani(er )Bi*liogra"hy tool+ 9 &eminders &esearch 'rgani(er %ssistant )%d,iser+ 2 : File sharing in cloud -hat with easy trac.ing #as. %llocation ; < = !cheduling / -alendar Find "eo"le !tudent 0ro$ile 1ow much yearly? 23.4 25 25.4 22 %ay3 3 3 3 3 3 3 3 3 3 3 3

Suggestions1 > thin. there are a lot *ig so$tware com"anies already in the mar.et6 so >?m not sure your idea would wor.. You need to $ind a way to earn "ro$it6 *ecause the students and the uni,ersities would "ro*a*ly not *e willing to "ay. Moreo,er6 the ad,ertisers will not *ring you enough re,enue. > would say that you should "ro*a*ly to ada"t you *usiness model and try to target the com"anies.