Network Support/Technician Location: Plano Type: Perm We have an excellent full time opportunity for a Network Technician /IT

OPS Support Analyst VII to work on an inte ration pro!ect with one of our excitin clients in Plano" The oal of the process inte ration pro!ect is to transition ol# client accounts from the le acy tools to the $%O Network S&A tools an# to transform new client accounts to the future mo#e of operations '$%O( which also inclu#es the Network S&A tools" This inclu#es mi ratin #evices from le acy Network %ana ement support #omains) locations) tools an# process to a common an# stan#ar# #elivery mo#el with *ero service #isruption" Will +e responsi+le for vali#atin an# #ocumentin the necessary network confi uration items to accurately an# completely populate the Nex,en We+ Turnover Interface in or#er to ena+le the inte ration into the $%O operatin mo#el an# toolin " Will also +e responsi+le for implementin the #evice mana ement templates) populatin the -%./0) as well as creatin an# up#atin the network #omains Topolo y for each #evice to +e inte rate# into the $%O" Qualifications: Position re1uires 234 years experience performin Network Operations functions) inclu#in trou+leshootin 5AN/WAN environments" Trainin in -isco) 6P) an#/or 4-om Network Pro#ucts is a must" 7xperience workin with Network %onitorin Tools '6POV) Net-ool) e6ealth( an# Network -onfi uration mana ement tools '6PNA Preferre#( is necessary" 7xperience an#/or knowle# e of -isco A-S or security mana ement software) concepts are #esire#" %ust have workin experience with common network mana ement protocols/tools such as TA-A-S) NTP) SN%P) S8S5O,) etc" Stron skills usin Workflow Process tools are necessary" Pro+lem Solvin skills) a+ility to work in hi h stress situations) as well as workin as part of multi3#iscipline teams is essential to +e successful in this position" %ust +e well or ani*e# with excellent written an# ver+al communication skills) possess a self3#riven attitu#e an# +e self motivate#" -ertifications --NA is preferre#" %ust have the a+ility to work rotatin shifts which inclu#es 9 weeken#s of the month an# participate in OT an# call+ack covera e if necessary"