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HOMEWORK #7 1. Based off what you've read so far, what is Malkin's overall thesis or argument?

Can you pick it out and quote it? Native minorities, white ethnics, and the children of immigrants are all assets to the corporate employer seeking a diverse labor force to match and serve its varied customer base (Goode 1994; Waldinger 1999; Waldinger and Lichter 2003, 132 78). Malkins argument is that different ethnicities and cultures affect the work place as a whole and how these different people affect employee-customer interactions. This is evident from the fact that she researches one retail store in New York City to study the different social classes and ethnicities and the role they partake in the work place as a whole. 2. There are several points where it almost seems as though Malkin is attempting to make different claims about how race and class function in Crayton's. Why do you think she approaches this issue from so many angles? What major points do you think she's trying to impress upon the reader in doing so? I believe Malkin approaches these issues in many angles because she wants to emphasize the many different ways that race and class affect pretty much any workplace and not just Craytons. She wants the reader to be aware of the pros and cons of having many different ethnicities represented in one workplace. She also wants the reader to understand Craytons diversity as if we were personally there to experience it. 3. What do you think are the major "themes" of the piece so far? Make sure you're thinking in terms of BIG concepts. How do each of these contribute to the whole? The major themes of this piece so far are class, ethnicity, age and how they affect the productivity of a workplace. Malkin tries to explain how different companies and corporations attempt to relate to their customers by making them feel like theyre part of something. He also gives one example of the African American Woman who worked at Banana Republic and felt like she was always expected to look after the African American customers who came into the store. 4. Are there any of Malkin's writing or research techniques that you'd like to use in your own ethnography? What are they and why? I really like Malkins way of incorporating many different personal stories of different people into her writing. The conversations and personal accounts were very well intertwined with the rest of her writing. I would also like to do this with my own ethnography because it will help the reader understand my point better and not feel like my writing is random and all over the place.

Questions: 1. When should tables of data be included into our research? 2. Is this ethnography a good or poor example of what our ethnographies are expected to look like? 3. Just out of curiosity, isnt it illegal to have people work for a corporation without pay the way Malkin did for Craytons?

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