Staff performs the functions via a self-created state-wide network
No eligibility requirements or fees for our services
By law, ODHH does not provide direct services
ODHH: Hearing Loss Expo Save the date
Our 4 th expo, occurs biennially Showcases services & products for people who are deaf or hard of hearing NEW for 2014: 2 day eventbusiness & family focused activities Educational seminars Hearing screenings Benefits transitioning high school students
Hearing Loss Expo 2014 November 14-15, 2014 Radisson Hotel Harrisburg
American with Disabilities Act ADA: What it Requires?
EFFECTIVE COMMUNICATION
Americans with Disabilities Act (ADA)
Title II: State & Local governments must ensure effective communication with individuals with disabilities
The person with the hearing loss decides what is effective communication
Title III: Public Accommodation must provide auxiliary aids and services when they are necessary to ensure effective communication with individuals with hearing, vision, or speech impairments
Both parties, the person with the hearing loss & the agency should compromise & agree on best communication method
ADA: Reasonable Accommodations
Reasonable Accommodations allows for provision of accommodations that are reasonable to all parties: provider and the person who is deaf or hard of hearing
Because of communication barriers, sign language interpreters, or Assistive Listening Devices (ALDs) are considered reasonable accommodations
ADA: Effective Communication Communication & services between providers and patients should be equal regardless of hearing loss
Factors in determining accommodation: Importance/reason for appointment ASL may be their primary language & English may be their 2 nd language Service being provided Number of people involved
ADA: Auxiliary aids The type of auxiliary aid or service necessary to ensure effective communication varies in accordance with the method of communication used by the individual who is deaf or hard of hearing
Nature, Length, and complexity of the situation impacts the service.
However, must provide effective communication & consider their request ADA: qualified interpreter According to www.ADA.gov:
A qualified interpreter is someone who is able to sign to the individual who is deaf what is being spoken by the hearing person and who can voice to the hearing person what is being signed by the person who is deaf.
Certification is not required if the individual has the necessary skills. To be qualified, an interpreter must be able to convey communications effectively, accurately, and impartially, and use any necessary specialized vocabulary
ADA: qualified interpreter in PA
ADA requires entities to provide effective communication via qualified interpreter
ADA does not have a clear definition of a qualified interpreter
According to the PA law, Interpreter & Transliterator State Registration Act:
Qualified interpreter = state-registered with ODHH
ADA: Family members and friends A public accommodation and entity shall not require an individual with a disability to bring another individual to interpret for him or her.
A public accommodation and entity shall not rely on an adult accompanying an individual with a disability to interpret or facilitate communication, except (i) In an emergency involving an imminent threat to the safety or welfare of an individual or the public where there is no interpreter available; or (ii) Where the individual with a disability specifically requests that the accompanying adult interpret or facilitate communication, the accompanying adult agrees to provide such assistance, and reliance on that adult for such assistance is appropriate under the circumstances. Effective Communication The bottom line is
They all have the right to receive effective communication!