Dr. Farmer Submitted by: Doug Sallade 1. Karen was supposed to work on an instructional design process. What was she expected to do as an instructional designer? Create an interactive, multimedia program, show casing each program area on campus 2. Identify where Karen may have done things differently to avoid her problems. What could she have done differently in the initial meeting? What could she have done differently in subsequent meetings? In the first meeting she should have conducted an impromptu needs assessment to get a feel for the scope of the project from the perspective of the advisory committee of faculty and high-level administrators. Subsequently, she should have entered a phase in her instructional design where she concretely determined the goals and objectives, and received the agreement of the advisory committee for those goals and objectives. I do understand her position, she just wanted and needed the job, so she was willing to accommodate the committee and all of the changes they requested; she might say that she was being flexible. However, as we see from the results, the project suffered from a lack of: organization, a concrete plan, and goals and objectives, and therefore did not live up to the expectations of any of the participants. 3. Why did the product fail in such an embarrassing way? Karen was not organized in her approach to the project. She lost focus of the final product, because the final product was constantly being modified. Karen threw it together at the last minute, and it seems she was more concerned about the "look" of the product instead of the functionality. 4. What went wrong during the project? It's hard to hit a moving target! Since she didn't adopt an instructional design model, she never really settled on any firm goals or objectives, or if she did, she allowed them to be changed by the committee. 5. What could Karen do differently in the future? For any future instructional design, she should adopt an instructional design model (ex. General Systems Theory or ADDIE - Analyze, Design, Develop, Implement, Evaluate). These and other models can provide the framework, structure, and organization Karen was lacking in the previous project. 6. How can Dr. Lucas remedy the situation? Where does he go from here? I feel as though I'm being overly critical of Karen. It was, after all, her first project as an instructional designer. I think she is entitled to a little leeway here. However, being her first project, she needed much more support from Dr. Lucas. Karen needed Dr. Lucas to stem the tide of changes from the committee, settle on a design and build it. Here is my opinion of what I think Dr. Lucas should do, hire Karen for one more iteration of the project. She has 3 months to take the existing program and come up with a design (with goals and objectives clearly stated), build the program and implement it. It would really be a boost to Karen, who I'm sure is crushed, Dr. Lucas knows she can do the job (she just needs some protection from the committee), and ultimately, the project is completed to "most" users satisfaction.