LAUREN A.

GANDY Home (603)206-4709 Cell (603)327-7133

18 Roosevelt Ave. #18 Hudson. NH 03051 – Lauren_Ann79@yahoo.com

OBJECTIVE
To obtain an administrative, customer service, or management position with strong career potential

EXPERIENCE
12/2004 TO 09/2006 KinderCare Londonderry, NH
LEAD TEACHER
• Developed creative and effective lesson plans
• Observed and documented children’s growth, development, and behavior
• Met with parents regularly to keep them informed and problem solve if necessary
• Maintained a safe, clean, and appealing learning environment

3/1/2004 TO 9/1/2004 Work’n Gear Salem, NH

ASSISTANT MANAGER
• Supervised and trained employees in sales and marketing techniques while maintaining a positive environment
• Responsible for creating an effective store presentation in order to increase profit
• Generated leads using strong sales and marketing tools with existing clients
• Handled administrative duties which included employee schedules, inventory, nightly deposits, and profit reports
• Assisted clients in the design of custom embroidery emblems

9/1/2001 TO 6/1/2002 JC Penny Portraits Nashua, NH

PHOTOGRAPHER
• Utilized creativity and skill to plan the composition, lighting, and background of each portrait
• Organized and followed up on customer appointments
• Maintained and performed basic repairs on photographic equipment

Boston, MA
02/1998 TO 03/2001 Starbucks Coffee Company
SHIFT SUPERVISOR
• Assisted in managing our team to ensure rapid and accurate customer service
• Trained new employees according to company guidelines, emphasizing the importance of customer service
• Responsible for inventory and cash management

EDUCATION
1993 – 1997 Pelham High School Pelham, NH
1997 - 2000 Suffolk University Boston, MA

QUALIFICATIONS
• Efficient in Microsoft Office, navigating the internet, and quick to learn new computer systems
• Excellent ability to multi-task and prioritize using time management skills
• Strong in customer service/relations due to more than ten years experience in this field
• Customer Service Award given by JC Penney Portraits

References available upon request