Kim M.

McIntyre
59417 Coaledo Road
Coos Bay, OR 97420
(541 294!99"7
tem#estt4$%msn.com
&'mmary o( )'ali(ications
* &tron+ or+ani,ational and com#'ter s-ills.
* .dministrati/e .ssistant 01#erience. 0i+2t years o( mana+in+ a 3'sy Ins'rance .+ency.
* 0((ecti/e comm'nication 4it2 clients and ot2er ad/isors5sta((.
* 64el/e years o( c'stomer ser/ice s-ills and maintainin+ con(identiality.
* 7or-in+ -no4led+e o( .cco'ntin+ (incl'din+ #ayroll
* 0i+2t years 2andlin+ .cco'nts 8aya3le and Recei/a3les.
* 9id'ciary Res#onsi3ilities (or clients.
* :irect attention to detail and or+ani,ation.
* ;et4or- .dministrati/e .ssistant, res#onsi3le (or so(t4are trainin+ o( all incomin+ em#loyees.
* Ca#a3le o( m'lti!tas-in+ in a (ast!#aced en/ironment.
* 0((ecti/e and e((icient time mana+ement.
* Mana+ement o( em#loyees.
* <ood comm'nication s-ills (/er3al and 4ritten
* .ssociates de+ree in .cco'ntin+ and Bac2elor o( &cience in 8syc2olo+y.
* 8ositi/e attit'de and sincere 4illin+ness to constantly learn and +ro4.
* Ore+on Ins'rance 8rod'cer =icensin+ 8ro#erty > Cas'alty (la#sed ? com#letin+ C0 (or rene4al
01#erience
Cre4 &'#er/isor, .!101 .'to &al/a+e > Recycle, Coos Bay, OR, @'ly 2011 to 9e3r'ary 2014.
*&'#er/isor at sortin+ location. Aandled +radin+ #rocess (or /ario's ty#es o( metals #'rc2ased or
sold. :'ties incl'ded mana+in+ all em#loyees 4or-in+ (rom location. Bsed o( a /ariety o( eC'i#ment,
s'c2 as a (or- li(t (or loadin+ and 'nloadin+ incomin+5o't!+oin+ tr'c-s.
C'stomer &er/ice Re#resentati/e, .C&, ;ort2 Bend, OR, Octo3er 2010 to May 2011.
*.ssist c'stomers 4it2 acti/ation o( ne4 eC'i#ment, 'nderstandin+ 3illin+ iss'es, and c2an+in+
ser/ices #er c'stomerDs reC'ests. 6ro'3les2ootin+ and resol'tion #rocesses (or eC'i#ment.

O((ice .dministrati/e .ssistant, 7est Coast Ins'rance, Bea/erton, OR, &e#tem3er 2001 to Marc2
2009.
* Ran day!to!day o#erations, (incl'din+ daily de#osits to o#eration and tr'st acco'nts.
* Aandled acco'nts #aya3le and recei/a3le, #ayrollE ans4ered #2ones, dictated and deli/ered
messa+esE
maintained #a#er and electronic (iles, set a##ointments, and 2andled c'stomer reC'ests.
* 8'rc2ased a+ency s'##lies.
* Created and ran end!o(!t2e!mont2 re#orts (rom Microso(t O((ice and ot2er #ro#rietary data3ases.
* Met 4it2 Com#any Mar-etin+ Re#resentati/es.
* 9id'ciary res#onsi3ilities. &i+ner (or .+ency 6r'st and O#eration acco'nts.
* Maintained .+ency so(t4are on com#'ter ser/er and all 4or-stations.
* B#2eld client con(identiality
;et4or- .dministrati/e .ssistant, Com#rnet, Coos Bay, OR, @'ly 2000!&e#tem3er 2001.
* Maintained ;et4or- consistin+ o( 4 ser/ers and $7 4or-stations.
* 8ro/ided on call emer+ency ser/ices 24 2o'rs a day 7 days a 4ee-.
* Maintained so(t4are #ro+rams and #rinters (or net4or-.