FORMAL LETTERS

In the correct format

Short and to the point
Relevant
Free of any grammatical or spelling mistakes
Polite, even if you are going to complain
Well-presented (clear paragraphs)
o contractions (I!m, she!s), you should use long forms (I am, she is)
o emotive, su"#ective language (terri"le, ru""ish)
$se% would, could, should eg% Please send me&''() I would be very grateful if
you could send e!""
*s ( "oth for married and single +omen, *rs' (for married +omen, *iss (
unmarried +omen, *r' ( men,
If +e "egin +ith #ear Mr" $ail, +e end +ith %ours sincerely,
If +e "egin +ith #ear Sir&Mada, +e end +ith %ours faithfully
-he sender!s
address
-he
addressee!s
name and
address
.
th
/pril
0ear *r' 1ammil, => (always only the family name!!!!)
2r
0ear Sir3*adam,
4ours sincerely,
2r
4ours faithfully,
0iana 5ro+n () first name + family name!!!!!
The first paragraph ( the reason for +riting (()the purpose)
The middle paragraphs ( relevant information
The last paragraph ( +hat action you e6pect the recipient to take (refund, send you
information, etc)'