ACKNOWLEDEGEMENT:

I wish to express my gratitude and indebtedness to the

Management & staff of the Institute of Engineering & Management for
providing me a wonderful opportunity to gain practical knowledge by
participating in this project as a part of MBA curriculum.
I would like to thank our respected Principal sir for his
immense support throughout my course.
I would also like to thank our Dean for his continuous
Guidance & support during my course of MBA.
Also reserved on priority of my special wishes &
acknowledgement to Shree Automotive Pvt ltd, Ved Bhumi, Koyla Vihar, VIP
road for according me the permission to complete my project in their
organization.
I am extremely grateful to Mr. Jyotimoy Basu (General
Manager), & Mr. jyotirmoy Basu (Sales Manager) for giving me an opportunity
to do my project work in Shree Automotive Pvt ltd, which is among the top three
dealerships of Mahindra & Mahindra in India.
I am extremely grateful & would like to extend my
heartiest thanks to Mr. Dibyendu Bhattacharya (Assistant Sales Manager),my
project mentor, who had continuously guided me with all the valuable
information & shared time irrespective of his busy schedule.
Finally thanks also goes to many respondents who
cooperated with me during the survey.