SAP 2008 / Page 1

SAP Pr oduc t i vi t y Pak

by RWD Adapt er f or
SAP Sol ut i on Manager
Over vi ew Pr esent at i on
E2E Solution Operations Product Management
SAP AG
SAP 2008 / Page 2
Agenda
1. Introduction
2. Architecture
3. Process Description
4. Functional Scope & Setup
SAP 2008 / Page 3
What is SAP ProductivityPak by RWD?
It is the comprehensive performance support solution for the collaborative creation, storage and
management of e-learning material, application simulations and procedural documentation.
Ex ec ut i ve Summar y
Scope
End-to-end document management by
integration of best-of-breed toolset
Enhance project, configuration and test
documentation with RWD recordings
Provide easy-to-use user-centric learning content
Ready-to-use and realized via the SAP
ProductivityPak by RWD adapter for SAP Solution
Manager
Record
Store and
manage centrally
SAP Sol ut i on Manager i nt egr at es w i t h
SAP Pr oduc t i vi t yPak by RWD
Update
exchange
SAP
ProductivityPak
by RWD
SAP 2008 / Page 4
SAP Solution Manager as platform for
SAP Application Management and Administration
SAP Sol ut i on Manager Over vi ew
SAP Solution Manager: the central platform for the implementation of
E2E Solution Operations.
SAP Solution Manager: the central platform for the implementation of
E2E Solution Operations.
SAP Solution Manager
provides tools, content and best practices
for the complete life-cycle
integrates central administration of
SAP NetWeaver to facilitate
administration tasks
One single source of truth: contains
documentation about the system
landscape, all processes and
documentation
SAP 2008 / Page 5
SAP Pr oduc t i vi t y Pak by RWD
Your benefit:
Document Management
User and Author Collaboration
Fulltext search, Mail Messaging
Adapter to SAP Solution Manager
Rapid learning content authoring
Single Source documentation
Terms- and Definition Management
Context sensitive help
SAP 2008 / Page 6
Doc ument at i on and E-Lear ni ng:
Cust omer s Chal l enge
Cr eat i ng and managi ng c ust omi zed doc ument at i on,
l ear ni ng and e-l ear ni ng mat er i al i s a k ey c hal l enge
dur i ng pr oj ec t ex ec ut i on.
Cr eat i ng and managi ng c ust omi zed doc ument at i on,
l ear ni ng and e-l ear ni ng mat er i al i s a k ey c hal l enge
dur i ng pr oj ec t ex ec ut i on.
Typi c al Quest i ons:
How do I address the training aspects of my
project?
How can I publish documents for specific
business processes?
How can I document configurations settings
quick and easy?
How can I record a simulation directly from
the business blueprint?
How can I manage my documentation and
training material and keep it up to date?
How do I address the training aspects of my
project?
How can I publish documents for specific
business processes?
How can I document configurations settings
quick and easy?
How can I record a simulation directly from
the business blueprint?
How can I manage my documentation and
training material and keep it up to date?
SAP 2008 / Page 7
Doc ument at i on and E-Lear ni ng:
SAPs Answ er
SAP ProductivityPak by RWD adapter for SAP Solution
Manager integrates SAPs Application Management
Platform with best-of-breed documentation management
and simulation creation software.
SAP ProductivityPak by RWD adapter for SAP Solution
Manager integrates SAPs Application Management
Platform with best-of-breed documentation management
and simulation creation software.
Reduced effort for creation of training material
Faster documentation of configuration settings
Comprehensive documentation of business processes
Enhanced end-user documentation experience with
simulations
Central storage of documentation in SAP Solution Manager
Reduced effort for creation of training material
Faster documentation of configuration settings
Comprehensive documentation of business processes
Enhanced end-user documentation experience with
simulations
Central storage of documentation in SAP Solution Manager
SAP 2008 / Page 8
Agenda
1. Overview
2. Architecture
3. Process Description
4. Functional Scope & Setup
SAP 2008 / Page 9
Syst em Ar c hi t ec t ur e Who Wor k s Wher e?
SAP Sol ut i on Manager
Conf i g & Test
Aut hor
The Config &
Test author
documents his
configuration
and test efforts
Test Team
The test team
can enhance
test cases with
SPP documents
SAP
Pr oduc t i vi t yPak
by RWD
Tr ai ni ng Aut hor
The training
author creates
various end user
training material
SAP Busi ness
Sui t e
End user
The end user
works with the
created training
material
SAP 2008 / Page 10
Agenda
1. Overview
2. Architecture
3. Process Description
4. Functional Scope & Setup
SAP 2008 / Page 11
Pr oc ess Over vi ew
SAP System
Perform
Recording
SAP
ProductivityPak
by RWD client
Start Recording
Edit / Post-
process
Recording
SAP
ProductivityPak
by RWD server
Store recording
inside SAP
ProductivityPak
by RWD server
SAP Solution
Manager
Launch SAP
ProductivityPak
by RWD client to
perform recording
Access recorded
documents
SAP 2008 / Page 12
Pr oc ess Desc r i pt i on:
Cr eat e Doc ument
SAP SOLUTION MANAGER
+ ADAPTER
SAP SOLUTION MANAGER
+ ADAPTER
SAP ProductivityPak by RWD
SAP ProductivityPak by RWD
Create new document
Create new document
Start recording
Start recording
Edit document
Edit document
Check-in document
Check-in document
Run transaction
Run transaction
End recording
End recording
Publish document
(automatic)
Publish document
(automatic)
Attach published
documents to tab strips
(automatic)
Attach published
documents to tab strips
(automatic)
SAP 2008 / Page 13
Pr oc ess Desc r i pt i on:
Edi t Doc ument (Wi t h Rec or di ng)
SAP SOLUTION MANAGER
+ ADAPTER
SAP SOLUTION MANAGER
+ ADAPTER
SAP ProductivityPak by RWD
SAP ProductivityPak by RWD
Open document
Open document
Record changes
Record changes
Edit document
Edit document
Run transaction
Run transaction
Attach published
documents to tab strips
(automatic)
Attach published
documents to tab strips
(automatic)
Check-in document
Check-in document
Publish document
(automatic)
Publish document
(automatic)
SAP 2008 / Page 14
Pr oc ess Desc r i pt i on:
Edi t Doc ument (Edi t Onl y)
SAP SOLUTION MANAGER
+ ADAPTER
SAP SOLUTION MANAGER
+ ADAPTER
SAP ProductivityPak by RWD
SAP ProductivityPak by RWD
Open document
Open document
Edit document
Edit document
Attach parent & child
documents to tab strips
(automatic)
Attach parent & child
documents to tab strips
(automatic)
Check-in document
Check-in document
Publish document
(automatic)
Publish document
(automatic)
SAP 2008 / Page 15
Sc r eenshot
2. Launc h
Rec or di ng
1. Sel ec t
Tr ansac t i on
SAP 2008 / Page 16
Sc r eenshot
St or e r ec or di ngs
c ent r al l y
SAP 2008 / Page 17
Agenda
1. Overview
2. Architecture
3. Process Description
4. Functional Scope & Setup
SAP 2008 / Page 18
Func t i onal Sc ope
Launch a new ProductivityPak document recording session from
SAP Solution Manager.
Open an existing ProductivityPak document for editing or re-
recording from SAP Solution Manager.
Open a read-only copy of an existing ProductivityPak document for
display via SAP Solution Manager.
Delete a ProductivityPak document from ProductivityPak Server and
SAP Solution Manager.
Each time ProductivityPak Server publishes a ProductivityPak
document, add/update publications in the appropriate location within
SAP Solution Manager.
SAP 2008 / Page 19
Set up: I MG Set t i ngs
Prerequisites:
SAP ProductivityPak by
RWD adapter for SAP
Solution Manager Add-On
has to be installed
SAP ProductivityPak by
RWD server has to be
installed and set up
properly
SAP ProductivityPak by
RWD frontend clients have
to be set up on end-user
PCs
IMG actions have to be
executed (see on right)
SAP 2008 / Page 20
Copyr i ght 2008 SAP AG
Al l r i ght s r eser ved
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed
without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed
are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.
The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document
contains only intended strategies, developments, and functionalities of the SAP product and is not intended to be binding upon SAP to any particular course of business, product strategy,
and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or
other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement.
SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation
shall not apply in cases of intent or gross negligence.
The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these
materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages
Weitergabe und Vervielfltigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrckliche schriftliche Genehmigung durch
SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen knnen ohne vorherige Ankndigung gendert werden.
Einige von der SAP AG und deren Vertriebspartnern vertriebene Softwareprodukte knnen Softwarekomponenten umfassen, die Eigentum anderer Softwarehersteller sind.
SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge und andere in diesem Dokument erwhnte SAP-Produkte und Services sowie die
dazugehrigen Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und in mehreren anderen Lndern weltweit. Alle anderen in diesem Dokument erwhnten Namen
von Produkten und Services sowie die damit verbundenen Firmenlogos sind Marken der jeweiligen Unternehmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu
Informationszwecken. Produkte knnen lnderspezifische Unterschiede aufweisen.
Die in diesem Dokument enthaltenen Informationen sind Eigentum von SAP. Dieses Dokument ist eine Vorabversion und unterliegt nicht Ihrer Lizenzvereinbarung oder einer anderen
Vereinbarung mit SAP. Dieses Dokument enthlt nur vorgesehene Strategien, Entwicklungen und Funktionen des SAP-Produkts und ist fr SAP nicht bindend, einen bestimmten
Geschftsweg, eine Produktstrategie bzw. -entwicklung einzuschlagen. SAP bernimmt keine Verantwortung fr Fehler oder Auslassungen in diesen Materialien. SAP garantiert nicht die
Richtigkeit oder Vollstndigkeit der Informationen, Texte, Grafiken, Links oder anderer in diesen Materialien enthaltenen Elemente. Diese Publikation wird ohne jegliche Gewhr, weder
ausdrcklich noch stillschweigend, bereitgestellt. Dies gilt u. a., aber nicht ausschlielich, hinsichtlich der Gewhrleistung der Marktgngigkeit und der Eignung fr einen bestimmten Zweck
sowie fr die Gewhrleistung der Nichtverletzung geltenden Rechts.
SAP bernimmt keine Haftung fr Schden jeglicher Art, einschlielich und ohne Einschrnkung fr direkte, spezielle, indirekte oder Folgeschden im Zusammenhang mit der Verwendung
dieser Unterlagen. Diese Einschrnkung gilt nicht bei Vorsatz oder grober Fahrlssigkeit.
Die gesetzliche Haftung bei Personenschden oder die Produkthaftung bleibt unberhrt. Die Informationen, auf die Sie mglicherweise ber die in diesem Material enthaltenen Hotlinks
zugreifen, unterliegen nicht dem Einfluss von SAP, und SAP untersttzt nicht die Nutzung von Internetseiten Dritter durch Sie und gibt keinerlei Gewhrleistungen oder Zusagen ber
Internetseiten Dritter ab.
Alle Rechte vorbehalten.