The response to our new employee seminar was very encouraging --------------

the management decided to offer another session next week.

A.
that

B.
so

C.
in case

D.
or
Company officials must disclose their own _______ affairs.




A.
finance

B.
financing

C.
financial

D.
financed
All safety equipment is_ _ _ _ _ inspected by our certified technicians.

A.
thoroughly

B.
thoroughness

C.
thorough

D.
throughout
National Life will investigate the billing errors only when -------- are submitted in writing.


A.
complaints

B.
complain

C.
complaining

D.
complains
The director had her assistant________ the memo.


A.
signing

B.
signed

C.
will sign

D.
sign

Over the years we have earned the -------- trust and confidence of hundreds of
students worldwide through our unmatched performance in English education.


A.
complete

B.
completely

C.
completed

D.
completing
Anderson's law firm provides ________ care and life insurance benefits for staff and their
families.


A.
healthy

B.
healthful

C.
healthfulness

D.
health
The new security guard on the first floor is_______ person that everyone likes him.


A.
a such nice

B.
a so nice

C.
such nice

D.
such a nice
Mr. Lee watched the technician _________the broken pump.


A.
repair

B.
repaired

C.
repairs

D.
had repaired
The new schedules are_______with the second shift workers at the factory.


A.
popularized

B.
popular

C.
populated

D.
popularity
Any personal items left in the lockers will be _________at the end of the month.

A.
reminded

B.
remarked

C.
remodeled

D.
removed
The new exhibit at the Academy of Art is expected to -------- tourists to the area as it features
the Renaissance works of both local and international artists.


A.
capture

B.
observe

C.
value

D.
attract
While prospects for the short term are very limited, long-term prospects are more -------.


A.
applicable

B.
promising

C.
obtained

D.
submissive
Ms. Lopez has _______ learned to create zip files.


A.
yet

B.
ever

C.
already

D.
certain
We ---------- a survey on workpl ace safety.



A.
explain

B.
accommodate

C.
conducted

D.
raise
If Mr. Donna were looking for a permanent job, our recruiter ________ help.


A.
may

B.
will

C.
can

D.
could
If Dr. Puri did not like jazz, he _______to it so much.


A.
would listen

B.
would not listen

C.
would not have listened

D.
would be listening
Our team worked _______ hard on that project that we finished it two days before the
deadline


A.
too

B.
so

C.
such

D.
a lot
The conference participants arranged to have their suitcases ________ at the hotel before
they left for the airport.

A.
picked up

B.
picking up

C.
pick up

D.
to be picked up
The conference participants arranged to have their suitcases ________ at the hotel before
they left for the airport.

A.
picked up

B.
picking up

C.
pick up

D.
to be picked up
While no analyst can ------- the market, it is clear that Asians will face a vastly different
consumer market in the future.


A.
predict

B.
to predict

C.
predicting

D.
predicted
These tables show only our domestic operations; ________, there is no reason to forward
them to our international clients.


A.
moreover

B.
consequently

C.
nevertheless

D.
yet
As soon as the money _________ invested, the project will begin.


A.
is

B.
will be

C.
is going to be

D.
has been
The New Products Development Department has been under the -------of Mr. Harmon for the
past five years.


A.
attendance

B.
supervision

C.
sight

D.
provision
Our _______cost-cutting measures will ensure greater profits for the company in the next
fiscal year.



A.
outrageous

B.
lucrative

C.
aggressive

D.
astounding
________ for improvements in current economic conditions have been met with nothing but
disappointment.


A.
Expectations

B.
Experiences

C.
Experiments

D.
Expressions
________ Mrs. Lee was calling her husbands office, he was calling hers.


A.
While

B.
Because

C.
So

D.
Then
Many companies with cash flow problems often try hard to give their investors the --------
that they are doing well financially.


A.
projection

B.
description

C.
intuition

D.
impression
I broke a tooth when I _______ into a piece of hard candy.


A.
bite

B.
had bitten

C.
have bitten

D.
bit
A new collection of programs _______ in the conference room.


A.
are presenting

B.
are presented

C.
present

D.
is being presented
Staff members ready to _______ help out new employees and explain the office procedures.


A.
should always be

B.
being always should

C.
always be should

D.
always should being
Their _______ expertise is a result of their training, the majority of which occurred at the
head office.


A.
technical

B.
technique

C.
technician

D.
technicians
Mr. Seo attributed the company's strong performance ------- its business strategy that offered
clients integrated logistics solutions.


A.
in

B.
to

C.
on

D.
of
-- ------Endo Pharmaceutical's many achievements is the invention of a breakthrough
medicine called Vivamax.


A.
Except

B.
By

C.
Among

D.
Over
Applicants' replies should be sent by fax, mail, ________e-mail no later than three o'clock on
Friday.


A.
but

B.
however

C.
or

D.
yet
_______time to submit a bid.




A.
Still there is

B.
Is there still

C.
There is still

D.
They're still is
The quality of the products manufactured by Robson's Electronics has remained -------
consistent since the firm's inauguration 25 years ago.


A.
remarkable

B.
remarkably

C.
remark

D.
remarked
To raise awareness of your company and products, we may -------- ask you to provide
information to participate in certain voluntary promotions, surveys, or contests.


A.
prematurely

B.
marginally

C.
occasionally

D.
uncommonly
We felt that the recent reports were not particularly _________

A.
informs

B.
information

C.
informative

D.
inform
June 15
One Card Credit Corporation 2535 Union Ave.
Bowling Green, VA 09652
Dear One Card Credit Corporation Service Department:
I am writing(soon/previously/again/initially) to report an error on my One Card Credit
statement. The May 3 purchase on the statement
was (superficial/ineffective/imbalanced/unauthorized)

Just after I lost my card on May 1, I notified your lost & theft department and was assured
that no purchases made after that date would be charged to my account. I have included a
copy of the letter I received from One Card customer service( predicting/
requesting/confirming/allowing) that no new account activity would be permitted after May
1.

Up until now I have sent two follow-up letters and have not yet received a response from
you. Please, I am looking forward to your prompt action to ( appreciate/
rectify/accept/support) this situation.

Thank you for your time and consideration.
Sincerely,
Adam Richardson

What is this advertisement promoting?
A. White shoes
B. Shoe cleaner
C. Shoe repair
D. Company supplies
How long does it take to use the kit?
A. Two minutes
B. Five minutes
C. Seven minutes
D. Ten minutes
What problem does the product solve?
A. Improving Wright shoe sales
B. Finishing first
C. Staying handsome
D. Keeping white shoes white
Where would this notice most likely be found?
A. In a convenience store
B. In a tourist information center
C. In a restaurant kitchen
D. In a hotel room
What is this notice concerning?
A. Conservation of water
B. Theft of valuables
C. Training of hotel staff
D. Effect of air pollution
What is the reader NOT asked to do?
A. Close the faucet after use
B. Inform staff of any leaks
C. Use towels sparingly
D. Return the questionnaire promptly


Who can get free soccer tickets?
A. Members of the soccer club
B. People who work for Tom
C. Friends of Gloria
D. Stadium employees
How can they get the tickets?
A. Tell Tom
B. Go to the stadium
C. Send an e-mail to Gloria
D. Attend the fair

What device are these instructions for?
A. A portable phone
B. A palm pilot
C. A cell phone
D. A laptop computer
What should you do if the battery is not charging?
A. Check that the battery is connected to the charger
B. Call the factory
C. Call your dealer immediately
D. Check the normal operating time
What should you do if the device fails to charge properly?
A. Return it to the company
B. Get in touch with the place you bought it from
C. Send it back to the factory
D. Throw it away and buy another one

What did Mr. Ng do?
A. Wrote an essay
B. Asked for more money
C. Turned down a prize
D. Announced his retirement
When was the award winner announced?
A. Last year
B. Last night
C. This morning
D. This afternoon
What is Mr. Ng's advice?
A. Get your own promotion first
B. Have more children
C. Be a better parent
D. Help others be successful


How long was the shipment in transit?
A. 3 days
B. 5 days
C. 8 days
D. 11 days
Why did Mr. Simpson write the letter
A. Because he received the wrong order
B. Because the furniture arrived damaged
C. Because he didn't like what he ordered
D. Because the furniture was too expensive
How much does a model D computer stand cost?
A. $50
B. $75
C. $150
D. $300
How many watercoolers did Mr. Simpson order?
A. None
B. One
C. Two
D. Three
What happened when Mr. Simpson called the Customer Service number?
A. He was asked to send an e-mail.
B. His order was reshipped.
C. He received a refund.
D. He got a busy signal



What is the main focus of this passage?
A. Safety
B. Personnel training
C. Computer monitoring
D. Industry-supported laws
What is One-Call?
A. A telecommunications firm
B. An excavating company
C. A contractor
D. A pipeline detection safety service
What do rescue agencies and pipeline companies coordinate?
A. Leaks
B. Drilling
C. Emergency readiness
D. Microwave communications
The word "dispatched" in paragraph 2, line 4, is closest in meaning to
A. fired
B. fixed
C. sent
D. hired


What kind of job is Joe applying for?
A. Accountant
B. Software engineer
C. Human resources director
D. Customer account representative
What should job applicants send to Ms. Ahmad?
A. A rsum
B. A billing statement
C. A letter of recommendation
D. A copy of their college diploma
Where does Joe work now?
A. For a magazine
B. For a French company
C. For a mail order company
D. For a cable television provider
How long has Joe had his current job?
A. Two years
B. Three years
C. Four years
D. Five years
What field is Joe's college degree in?
A. Computer science
B. Communications
C. Accounting
D. French


Who will read this memo?
A. Clients
B. Company employees
C. Visitors
D. Security staff
Why must visitors not be alone?
A. They may get lost.
B. They have appointments with staff members.
C. Company projects are confidential.
D. They are special guests.
What must visitors do when they arrive?
A. Call the office they are visiting
B. Admit themselves
C. Leave before closing
D. Sign in
How will employees know when their visitors have arrived?
A. The visitors will call ahead.
B. The receptionist will call the employee
C. The employee must wait in the reception area.
D. The visitor will be sent to the employee
The word "escort" in paragraph 2, line 4, is closest in meaning to
A. accompany
B. remove
C.invite
D. hide

Where can you go to send e-mail?
A. Terminal 2
B. Terminal 3
C. Terminal 5
D. Terminal 6
What is one thing you cannot do at a Business Center?
A. Buy stamps
B. Send a fax

C. Make hotel reservations
D. Have a meeting
What is available in all the terminals?
A. Business Centers
B. Food
C. Transportation
D. Maps

Who must attend the seminar?
A. All personnel
B. Everybody in the Finance Office
C. Anybody who wants to
D. People contacted by Mr.Oh
Where will the seminar take place?
A. At the Intelligent Software Design Company
B. In the Human Resources Office
C. In conference Room B
D. In the Finance Office


What is true about the two e-mails?
A. They are sent to their all group members.
B. They share information about their business.
C. They are written day after day.
D. They contain the phone & fax number also.
What is one of the problems they are experiencing?
A. The brochures have the wrong information.
B. They still haven't introduced their new camera to the market yet.
C. The printing company hasn't finished printing the brochures yet.
D. The brochures will be ready by tomorrow.
When will they provide the brochures to their clients?
A. Feb. 1st
B. Feb. 2nd
C. Feb. 5th
D. Feb. 6th
What does Aaron plan to do?
A. Visit each client to talk to them about their new product
B. Fax a promotional flyer to clients
C. Find other representatives who are free
D. Send an email to Bea Gomez of Camera.com
Which of the following describes their job correctly?
A. They make and design cameras.
B. They assemble their new products.
C. They run the business with their friends.
D. They promote their new products



What is Pamela Lopezs job?
A. Secretary
B. Hotel clerk
C. Travel agent
D. Airline ticket agent
What time did Pamela Lopez call Harry Pak?
A. 3:00
B. 8:30
C. 11:15
D. 12:30
When does Harry Pak want to start his trip?
A. Monday evening
B. Tuesday morning
C. Tuesday afternoon
D. Wednesday morning
Which hotel does Harry Pak want to stay at?
A. The Grand Hotel
B. The Marionette Hotel
C. The Riverside Hotel
D. The One World Hotel
When will Mr. Pak take a vacation at the beach?
A. Next weekend
B. Next week
C. Next month
D. Next year