I. Advertising is impersonal, it cannot answer all customer's questions and is also not good at getting customers to make a final purchasing decision a. Television - Brief -Clutter -Costly -Usually Ignored -Bad effect of failure to Brand Image b. Radio -Brief -Clutter -Lack of Visual Support -Used ad Background Noise c. Print -Passive Medium -Clutter
II. Sales Promotion if used over the long-term, customers may get used to the effect Too much promotion may damage the brand image
Decreased Value Predictability Short-term Orientation Increased Price Sensitivity Bargain Hunters
III. Personal Selling, employing a sales force has many hidden costs in addition to wages, it is not suitable if there are thousands of important buyers
No Control Time Intensive Costly
IV. Public Relations, the risk of losing control - cannot always control what other people write or say about your product.
No Direct Control Hard to Measure Success Inaccurate Message