PAGE 1 There are 5 sections to this document to answer the most frequently asked questions! 1- Your Back Ofce - Placing orders and replacing your oils 2- Using your oils- the Basics 3- Live Younger, Longer - Daily guide for optimal health 4- Education - Where to go to be in the know 5- Building a business- Where to begin to understand if its right for you Welcome to d!TERRA Welcome to your journey with doTERRA Essential Oils! Here is just a little bit of information that might help you to start taking control of your health. The following information will help you LEARN more about your oils, how to PLACE ORDERS and use your BACK OFFICE, in addition to providing you with more information about doTERRA. Continue reading to learn how to place future orders, maintain your loyalty rewards, and even build a business! Our team is available to help you get started and to answer the questions that come up. Please come to events and use us as a resource as you take control of your own health. We want you to have all the information you need to be healthy and successful with doTERRA. We love our customers, not just our business builders. Most of our classes are catered to YOU, educating people on health and how to integrate oils into their lives. Our classes are safe for everyone, wed love to see you! GIVE YOUR FAMILY A NATURAL ALTERNATIVE We are passionate about empowering people to TAKE CONROL of their health naturally using side-effect free, powerfully pure essential oils. We have vision of a healer in every home, and strive to educate and empower families with the tools to manage their healthcare in a way that is safer, less-expensive and often more effective in supporting your body to heal ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 2 As a doTERRA Independent Product Consultant (IPC), you have your own website that allows you to order your products and manage your account. You can also share the site with others who wish to order products. You should have received an email from doTERRA with your Independent Product Consultant (IPC) number in it and a link to your personal website. This is your personal "back ofce." To have access to it in the future, go to www.mydoterra.com and type in your ID# and password (If I set up your account, your password is your last name in lowercase letters). You can change your password inside the back ofce if you wish. Once you get your password and back ofce set up, you should also then be able to access your personal website. Your website should be www.mydoterra.com/ (yourname). You can change the end of your website to something more personal if you wish. To change the ending of your website, get into your back ofce, click on the tab for website, then click on settings. Here you can change the ending of your website to your name, business name, or any unique identier available. One of the most awesome things about doTERRA is the Loyalty Rewards Program. You are able to earn points for the orders you place! You exchange the points for free products. Simple, easy, and r You have to manage your account, but I encourage you to order all of your product through the Loyalty Rewards Program. To view and change your loyalty rewards order, go to the MANAGE LRP ORDERS link, in your back ofce, on the left hand side of the page. Section 1: Using your Back O!ce To access your back o#ce, go to www.mydoterra.com . This is the site you will go to for: placing orders, change your loyolty rewards orders, change your password and more!!! Setting up Loyalty Rewards Orders ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 3 A few facts on Loyalty Rewards Orders "LRO#: ! Maintaining a 50pv order each month qualifies you for rewards points and qualifies you to increase your percentage level every three months. ! A minimum order of 125pv with a processing date on or prior to the 15th qualifies you for the Product of the Month Club (A free bonus product worth $10 - $15 will be added to your order). ! If you need to have a light doTERRA month, you can order as little as 5pv, and maintain your percentage and your current points! ! You can change your loyalty reward order as many times as you want up until midnight (MT) before the processing date you have chosen ! You can change the processing date whenever you want. ! You can have more than one LRO each month. Watch this great video explaining doTERRAs Loyalty Rewards Program http://www.youtube.com/watch?v=2jAYXE09xNk&feature=player_detailpage ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 4 REGISTERING A NEW CONSULTANT Often times, when we nd a great product or service, we enjoy telling others about it! With your wholesale membership, you have the ability to earn income through sharing the life- enhancing benets of doTERRA essential oils with others. Read more about building a doTERRA business in section 5. Its simple to register new consultants! Before you register a new consultant, make sure your Loyalty Rewards Template is set to be over 100pv so you can be paid the commission. Then, go to Consultant Services at the top of the screen and choose Register a New Consultant. After selecting Independent Product Consult. Simply follow the steps on the screen to enter the new consultants personal information. Preferred Members - We always want to ensure that we tell prospective clients the smartest way to purchase oils. That was is for them to set up an Independent Product Consultant account. The Preferred Member account does not give the most benet. As a matter of fact, I never even bring this up. If someone is absolutely set against giving a social security number, then this is a fall back. Remember, a preferred member must go on your front line and they are never eligible to receive compensation for sharing this wonderful gift of the earth. ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 5 There are three ways to use your oils: Topically--any of doTERRA essential oils can be applied topically. Some may require mixing w/a few drops of fractionated coconut oil or olive oil--when trying to cover a larger area or especially for children. Massage in for 30 seconds-- to get blood owing & not lose any to evaporation. Rubbing on bottom of feet is always a good place because of large pores. IF you get any in your eyes, it will not harm your eyes, BUT will sting. Just rub a little fractionated coconut oil around your eye. Internally--most doTERRA oils can be used internally by swallowing w/small amount of water, drop on roof of mouth or under tongue, gargling with or in capsule form (maybe 1st want to try w/a few drops of fractionated coconut oil in capsule w/the EO). Consult Modern Essentials book. Diffusing-- ALL doTERRA can be used aromatically. doTERRA sells the Lotus & Ace diffusers that can be used at the ofce, at home, at school. Be careful which diffuser you use. Select a good quality, heat-free diffuser. I recommend the Lotus, Ace, or Whisper (aromatools.com). You can also use an auto diffuser, if you're spending time in your car, motor homes, etc. Other tips: The key with oils is to use LESS OIL, MORE OFTEN. For example, if you are sick, you will have better results by using one drop every hour, than 5 drops at one time. Your feet are always a great location to apply the oils and your body knows how to make the oils go to where they are needed. The oils are within your blood stream within seconds, and can affect your whole body within 20 minutes. If you are not seeing results with doTERRA Essential Oils, then most likely you are not using enough drops OR not using it often enough, especially with acute problems-hit it hard & fast. Use as often as needed -every 15 min if necessary - OR possibly switch to a different doTERRA Essential Oil. Also, it is important to keep your oils out of extreme temperatures. Remember, the above information is intended for use only with doTERRA essential oils. As with any medicines, prudence is advised. Some oils work better for different people. Feel free to try different oil to get the results you want. Caution: Keep out of reach of children & away from eyes. When sharing doTERRA essential oils w/children, a little extra caution is advised. With citrus oils, prudence is advised in sunlight. Section 2 :Using doTERRA ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 6 SECTION 3 : DAILY GUIDE FOR OPTIMAL HEALTH When your oils arrive, please open the box and begin using the oils! They wont do you any good if they are hidden away in a drawer! You know you can use the oils if sickness comes into your home, but there are hundreds of benets to using the oils daily. Remember you can also use the oils for emotional benets and to clean your home. USE YOUR OILS!!! Here are some suggestions of how to use your oils every day for optimal health: ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 7 SECTION 4: WHERE TO GO TO BE IN THE KNOW WEBSITES: www.successwithshane.com - This site is to educate on the basics of doTERRA. Discover, Share, Build and Learn are the topics you will see. Download presentations, view past events www.everythingessential.me - Fantastic database where you can search health issues and nd protocols, testimonials and solutions. www.doterrablog.com - doTERRAs corporate blog, fun tips and tricks with essential oils www.doterraeveryday.com - Essential news, product updates, business updates and calendar of events around the world www.doterra.com/tools - Find product descriptions, download hi-res product pictures and discover business tools and powerpoints. www.aromaticscience.com - Database of essential oil research, become aroma certied. www.mydopro.com - Tools, Video, Downloads for everything related to using doTERRA and building a doTERRA business SOCIAL, CONFERENCE CALLS AND WEBINARS: www.facebook.com/groups/thesilverteam/ - This is our team agship private group to ask questions and get support in creating your health and wealth https://vimeo.com/user7075116/videos - Follow Shane Hintze on vimeo and be the rst to see doTERRA related videos. Tips, Tricks, Events and more... http://www.youtube.com/user/successwithshane - Another visual learning experience provided by Shane Hintze. Tuesdays at 2 with Rebecca and Dr. Sue - Join best selling author Rebecca Hintze and essential oil expert Dr. Sue as this focus on relative products every tuesday at two pm EST. Welcome Wednesdays - Dial 1-857-232-0300 and enter the access code 506747 at 9:30 PM EST to join the weekly welcome call. In an effort to communicate with all people in our organization and provide world-class support and service, we will contact you monthly via e- mail and provide updates via The Silver Team on Facebook. If you have turned off e-mail notication from doTERRA, consider turning those back on so you can be in the know. The e-mails are not frequent, they are relevant and the information in them will help you learn health on a mental and physical plane. ! WWW.SUCCESSWITHSHANE.COM WELCOME TO TEAM ABUNDANCE PAGE 8 Everyone shares doTERRA and most of us never intended to have it become a business! You can learn everything about the business opportunity through doTERRA by visiting a few websites and attending any business training meetings you can. doTERRA is the real deal and everyone can create a viable income by simply sharing oils. You can set a goal to either pay for your monthly order, supplement your income, or even replace your income - and lots of people are doing all of the above! Begin by visiting www.successwithshane.com - The Discover tab gives you a great understanding of what essential oils are. The Share tab helps you understand how to effectively share doTERRA with people you care about. The Build tab explains the compensation plan and where you should focus to build a successful business. There are also Fun Tips, Event Videos and Downloads. Another great resource is www.oilsmentor.com - This is Master IPCs Justin Harrison and Eric Larsons website with lot of great information. We really like the in-depth product descriptions given by Dr. Sue via downloadable audio. More downloads, videos and learning are available here. If you know you want to share doTERRA as a business, you do need a few basic supplies to get started. The business builder kits on myoilbusiness.com are an easy way to get what you need. If you want to individually order your supplies, I recommend you have the following items: sample bottles, A - Z Guides, Modern Essentials books, class handouts (can download on mydoterracommunity.com), roller bottles and spray bottles. http://www.aromatools.com/ - this site has resources that you will need to build your business like sample vials, the Modern Essentials books, sample bottles, diffusers, Modern Essentials books, spray bottles, roller bottles. http://www.myoilbusiness.com/ - doTERRA business related products to grow your business such as tear pads, carrying cases, A - Z Guides, doTERRA brochures. http://oilbusinesstools.com/ - handouts http://www.spadoterra.com/ - resources for sharing with spas. SECTION 5: RESOURCES & TOOLS