Chapter 9: Designing Interventions

What is intervention? When you purposely interfere with the way things are being done

1. What can affect the success of OD intervention?
Readiness for change/Capability of staff/cultural context/capability of manager handling the change

2. What are the types of Intervention methods?

Human Process Intervention: Aims to improve interpersonal and Group Dynamics
Chp Type Aim
12

Process Consultation Interpersonal and Group Dynamics
3
rd
Party Intervention
Team Building
13

Confrontation meeting Stress-immediate solutions
Intergroup Intervention Across departments
Large Group Intervention All stakeholders

Technostructural Intervention: Focus on technology and structure
Chp Type Aim
14 Structural design Moving from traditional ways to more
integrated/flexible
Downsizing
Reengineering

Human Resource Management: How to develop and support staff
Chp Type Aim
17 Goal Setting Performance
Performance Appraisal
Reward System
18 Coach/Mentor Talent Management
Career Planning
Management Development
19 Workforce Diversity Support staff
Employee Stress & Wellness
Interventions

Strategic Interventions: Link company relevant o world
Chp Type Aim
20 Strategic Change Links Company to external environment
Organisation Design
Cultural Change
21 Merger and Acquisition Collaborative strategies
Alliance
Networks
22 Self-designing organisation To support continuous change
Organisational learning and
knowledge management
Built to change