Margaret Keir

7234 W. North Ave #1112, Elmwood Park, IL 60707

(773) 678-0616 keirmarg@my.dom.edu



EXPERIENCE:

Tween/YA Associate
River Grove Public Library, River Grove, IL 07/2013-Present
Executes Collection Development duties for the entire YA collection
Plans and runs programs for Tweens and Young Adults
Performs outreach at local schools including book talks and marketing the library
Provides Reference and Readers Advisory services to patrons
Creates displays for Young Adult collection materials

Storytime Intern
Oak Park Public Library, Oak Park, IL 04/2013 06/2013
Performed outreach story times for toddlers and preschoolers at local daycares and schools
Implemented in-house storytimes for children
Assisted with organizing the Outreach Summer Reading Program
Aided with organization of storytime supplies

Circulation Clerk
River Grove Public Library, River Grove, IL 10/2012 06/2013
Performed circulation desk duties including check-in/check-out procedures & registering patrons
Provided patrons with computer assistance
Assisted with OCLC services
Contributed to Young Adult Collection Development of fiction, non-fiction, & graphic novel pieces
Created three displays in the Young Adult section each month

Graduate Assistant to Professor Janice Del Negro
GSLIS Dominican University, River Forest, IL 08/2012 Present
Assists Professor Janice Del Negro with research related to youth literature and services and other administrative duties

Bank Collection Center Representative
State Farm Bank, Bloomington, IL 04/2012 08/2012
Served as a primary customer contact on delinquent accounts
Analyzed and reviewed accounts on multiple systems simultaneously
Negotiated payment arrangements & advised appropriate financial solutions for customers
Educated customers on importance of meeting obligations in a timely manner


EDUCATION:
Master of Library and Information Science
Dominican University, River Forest, IL Anticipated 2014

Bachelor of Arts in English Studies
Illinois State University, Normal, IL 05/2011
Minor in Childrens Studies

COMPUTER SKILLS:
Swan, Millennium, Skype, Macs, iOS, apps, and social media
Windows, Microsoft Office (including Outlook, Word, Excel, PowerPoint)