We improve lives. In big ways through learning, healing and discovery.
In small, personal ways through human connection. But in all ways, we improve lives.
Performance Excellence in each Global Path to Success Measure will drive the Mission, Vision and Values of UCHealth. Page 1 of 3
Purpose: Monthly meeting to review QI projects, issues, and policies and procedures regarding Pain Management Facilitator: Amanda Max Swedhin, Co-Chair; Aurora Davis, Co-Chair, Barb Krumbach, Co-Chair Sponsor: Date: 6/18/2014 Scribe: Aurora Davis Timekeeper: Out Today: Location: AOP 2005 Time: 1200-1300
Topic Discussion Recommendations/ Actions Follow-up GPS Component Magnet Component Retirement Party for Barb Krumbach The Committee formally recognized Barb Krumbachs exceptional work over her 13 years on the Committee and thanked her for her service. None None 2 1 Reassessment Audit Updates Janna Petrie presented the June Reassessment Audits and notified the committee that we are switching to a quarterly audit system and are also attempting to initiate automated auditing via EPIC reports. The Champions were instructed in how to retrieve their own audit results and graphs from OPIT. UCH benchmark is 70% and any units below that will need to start an action plan. If units need help setting up action plans for their units, please contact co-chairs or Janna. Max Swedhin will follow up on electronic reports, as there are still some problems to sort out. Members may have to perform manual July audits. Max will send out tips on retrieving audits from OPIT. July pain reassessm ent audits 1 1, 5 Birth Center Updates Chuchay Tuason shared information regarding the Birth Centers efforts to improve their HCAHPS for pain. Charting guidelines for her unit have been developed and verified with their unit Educator; both printed sheets and laminated cards have been distributed. The Womens Care Center is changing their triage board to include a section for the WILDA scale. White boards have been updated to include a section on pain management; will be using the patient water jugs to show patients the pain scale. They are surveying patients in clinic at 6 weeks postpartum, asking how well their pain was managed during and after labor. The patient water jugs will need to be updated with the WILDA scale (vs. the old FACES scale). Max will report back on updating the jugs. 1, 3, 7 1, 3 Feedback from Managers Meeting re: Pain Committee Initiatives Angie Hill presented the new Pain Education Tool at this months managers meeting. Feedback was very positive and there was no pushback whatsoever. Roll out of the tool will continue. She also presented the pain champs initiatives at PSAC. Angie will attend Julys managers meeting and discuss the white board initiative. She will present to the Service Excellence Committee and ask for resources for the proposed HCAHPS at August meeting. More feedback 1 1, 4, 5
Pain Champions June 2014 Meeting We improve lives. In big ways through learning, healing and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
Performance Excellence in each Global Path to Success Measure will drive the Mission, Vision and Values of UCHealth. Page 2 of 3 Topic Discussion Recommendations/ Actions Follow-up GPS Component Magnet Component A reminder that work is still needed to improve HCAHPS, UCH wide goal is 77%. Angie will bring an example of Avatar reports for HCAHPS to the next meeting. 100% of patients are receiving surveys now with a 30-60 day delay on data. pain carts. Angie will also bring HCAHPS reports to the August meeting. from other groups. Pain Tool Follow-Up The Pain Champions unanimously reported that their units now have the Pain Education Tool, and it is being given to all patients. No reports of problems. None Continue Pain Ed Tool use. 1 3, 4 White Board Plans Max Swedhin has received some feedback that units are tweaking the white board plan to make it better for their needs. The med/surg unit reps reported some pushback regarding the roll out of the white boards. Max is available to meet with managers if necessary to discuss their concerns. Max will also start spot auditing units in July to see how white boards are being used, both new and old, and will provide data for managers. Max Swedhin will meet with the ICU reps separately to discuss a solution that will work better for their needs (specifically nonverbal, intubated patients). Max will start spot auditing units for white board use. Audits of white board use at August meeting. 1 1, 2, 4 Questions/Concerns It was suggested that Nitrous Oxide will start being used in the Birth Center for laboring patients, but APS is unaware of this practice. If so, it will probably only be used for that specific application. Max Swedhin is spearheading a group to rewrite the Pain Management Policy into a system-wide policy. Clark Lyda has a pharmacy studentMichelle Edwardswho is working on updating order sets if necessary. No Pain Committee meeting in July. None Next meeting is August. 2 2
UCHealth Global Path to Success 1. Quality and Patient Experience 2. Engaged Workforce 3. Growth 4. Clinical & Non-Clinical Integration 5. Deliver Superior Value 6. Academic Enterprise 7. Mission, Vision and Brand Awareness Ensure universal, distinctive standard of quality and patient experience. Attract, retain and excite a unified and engaged workforce. Enhance reach and relevance through growth. Integrate clinically and non- clinically across our system. Deliver superior value to remain an option for most payor plans. Maintain, enhance and leverage the academic enterprise. Enhance messaging around the mission, vision and brand
Pain Champions June 2014 Meeting We improve lives. In big ways through learning, healing and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
Performance Excellence in each Global Path to Success Measure will drive the Mission, Vision and Values of UCHealth. Page 3 of 3 Magnet Model Components 1. Transformational Leadership 2. Structural Empowerment 3. Exemplary Professional Practice 4. New Knowledge, Innovations & Improvements 5. Empirical Outcomes Leadership that results in extraordinary outcomes by empowering, influencing, and motivating others. Strategies used to support shared leadership decision-making, life-long learning and professional development. Interprofessional collaboration to ensure patient safety resulting in high-quality outcomes. Integration of evidence-based practice and research into practice. New ways of achieving high-quality, effective and efficient care through innovation. Measurable outcomes related to the impact of structure and process on patients, staff, and the organization.