CCM Questions:

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- CCM Deployment Models ?
- CCM Communications Protocols ?
- Configuring CCM Group ?
- Phone Boot up Process ?
- Concept of Class of Service ?
- Codec (g711, g729, g711ulaw, g729ulaw) and its value with pay load and with ou
t payload?
- MLA ?
- User and features
- CCS and partition ?
- call park, call pickup, Group pickup, callback
- IP Phone Services ( EM,Address Book, fast dails)
- IP voice media services and resources
- MOH
- Sofware and hardware conferencing
- MTP
- Region and Location Concept
- Device Pool and its charecterstics
- MRG and MRGL
- Difference Between 4.x and 6.x
- TCD service is used for ?
- About CTI services

Unity:
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- What are major services in unity ?
- How to Configure UTIM ?
- MWI and Troubleshooting on MWI ?
- UMR ?
- Unity MTA folder is for ?
- Unity Tool Dept ?
- Ports status
- Call Viewer
- Gusi
- GSM
- Dirt
- Bulkedit
- Which tool is user for Unity backup ?
- DB Walker
- Call Handler and Auto Attendent concept in Unity
- GCDC is used for ?


Gatewayand Gatekeeper Questions:
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- What are Signaling protocals ?
- Distinguish bet MGCP and H323 ?
- What is PRI ?
- What the difference Bet T1 and E1
- Voice ports (fxo and fxs)
- creating TrunkGroup
- Dail-peer and its legs
- SRST ?
- Call is hitting to gateway and it gets disconnected immediately ??why ? ( Ans
: Codec mismatch )
- Isdn ( layer 1 , layer 2, layer )
- Q921 and Q931 concepts ?
- MGCP backhaul concept ??
- What is the difference Between and Fax relay and Fax Passthrough ?
- Troubleshooting on Gateway using various Debus command ?
- What is purpose of using H323 Bind command in the GW ?
- RAS
- Commands in GW to register with Gatekeeper
- Customer reported problem on ( About outbound and inbound calls )