Selamat Datang di Kualanamu!

Mengenai Kualanamu
Bandara Internasional Kuala-
namu berjarak sekitar 32km
dari pusat kota Medan, Su-
matera Utara, tepatnya ter-
letak di Kabupaten Deli Ser-
dang.

Bandara ini dibangun un-
tuk menggantikan peran
dari Bandara Internasional
Polonia yang memiliki ket-
erbatasan dalam hal infras-
truktur dan kapasitas pe-
numpang.
Guna menunjang pelayanan
dan menciptakan pengala-
man menyenangkan dalam
perjalanan Anda, Bandara
Internasional Kualanamu
dibangun dengan desain
state-of-the-art serta dileng-
kapi teknologi terkini dan
fasilitas modern.
Terminal penerbangan do-
mestik dan internasional di
Bandara Internasional Kuala-
namu berlokasi di gedung
yang sama sehingga memu-
dahkan konektivitas bagi pe-
numpang yang melanjutkan
penerbangan ke rute dalam
atau luar negeri.
Bandara Internasional Kuala-
namu dijadwalkan mulai ber-
operasi pada 25 Juli 2013.
Kode : KNO
Luas : 1.365 hektar
Area Komersial Terminal : 3.5
hektar termasuk di dalamnya
12 gate, dan 8 garbarata
Runway : Runway tunggal
Apron : 33 tempat parkir
pesawat
Jam Operasional : 24 jam
Kapasitas Penumpang : 8-10
juta penumpang per tahun
Pergerakan pesawat : 10.000
pesawat per tahun
Luas Area Parkir : 50.280 m
2

Welcome to Kualanamu!
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More about Kualanamu
Kualanamu International Air-
port is located in Deli Ser-
dang Regency, North Suma-
tera, approximately 32 km
from Medan city centre.
The airport is built to replace
the existing Polonia Interna-
tional Airport in an efort to
overcome limitations associ-
ated with airport infrastruc-
ture and capacity.
The state-of-the-art airport
is equipped with modern
amenities designed to make
travelling a pleasure.
Code : KNO
Size : 1.365 hectares
Commercial Terminal area:
3.5 hectares which includes
12 gates, and 8 avirobridges
Runway : Single runway
Apron : 33 parking stands
Operational hour : 24 hours
Passengers capacity : 8-10
million per year
Aircraft movement : 10.000
aircraft per year
Parking area : 50.280 m
2
Domestic and international
terminals are located in the
same building, providing
travellers seamless and con-
venient connections between
domestic and international
ights.
The airport also ofers an ex-
tensive range of shops, res-
taurants, and cafes for travel-
lers to enjoy as they await the
boarding call.
Kualanamu International Air-
port is scheduled to begin
operations on 25 July 2013.
Akses dari/menuju Kualanamu
Access from/to Kualanamu
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Bluebird
Express
Karsa
Bengawan
Trans nice
Transportasi Publik
Public Transportation
Taksi
Taxi
1Jam/hr
130.000
s/d
140.000
Kereta
Train
min
Airport
Railink
Kualanamu
Araskabu
Stasiun Besar Merdeka
Besar Merdeka Station
04.30am - 08.30pm
Bus
Bus
1Jam/hr
15.000
sekali jalan/one way
10.000
sekali jalan/one way
DAMRI
Setiap 15 - 30 menit
Every 15 - 30mins
80.000
sekali jalan/one way
Kualanamu
Kualanamu
Plaza Medan
Amplas
40 Mnt/
Transportasi Publik
Public Transportation
Pengguna Bus
Anda disarankan berangkat lebih awal pada jam-jam
sibuk, antara pukul 07.00 - 09.00 dan antara pukul 17.00 -
19.00, guna memastikan Anda tiba tepat waktu.
You are advise to leave early during peak hours, between 7am
- 9am and between 5pm - 7pm, to ensure that you reach the
airport on time.
Catatan/notes :
*Informasi diperoleh dari berbagai sumber.
The above information is retrieved from numerous sources.
*Jadwal bus dan kereta yang tertera di atas hanya perkiraan.
jadwal di lapangan mungkin berbeda.
Bus and train schedules displayed above are only approximate.
Actual service times may difer.
*Harga dapat berubah sewaktu-waktu atas kebijakan
operator.
*Fares are subject to change at the sole discretion of operator.
Bus Passenger
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Denah Kualanamu Airport
Floor Plan ( Lt. 1 Area Kedatangan)
Lost & Found
Money Changer
Toko/Rumah Makan
Shop/Restaurant
International
Arrival
Entrance
Kualanamu Airport Directory
Floor Plan ( 1
st
Floor Arrival Hall)
Kamar Kecil/ Ruang Menyusui
Toilet/ Nursery
Lift
Elevator
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Exit
Domestic
Arrival
Floor Plan ( Lt. Z Area Komersial dan Boarding)
Wing Kiri / Left Wing (Gate 1 - 6)
Wing Kanan / Right Wing (Gate 6 - 12)
Imigrasi
Immigration
Toko/Rumah Makan
Shop/Restaurant
Toko/Rumah Makan
Shop/Restaurant
Ruang Tunggu
Boarding Gate
Floor Plan ( Lt. Z Commercial and Boarding Area)
Kamar Kecil/
Ruang Menyusui
Toilet/Nursery
Ruang Tunggu
Boarding Gate
Kamar Kecil/ Ruang Menyusui
Toilet/Nursery
Lift
Elevator
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Floor Plan ( Lt. 2 Keberangkatan / Check In)
Konter Check In AirAsia
AirAsia Check In Counter
Konter Check In
Check In Counter
Musholla
Mosque
Toko/Rumah Makan
Shop/Restaurant
Floor Plan ( 2
nd
Floor Departure Area / Check In)
Kamar Kecil
Toilet
Lift
Elevator
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Layanan Self Check-in
Self Check-in Service
Catatan Penting / Important Notes
Web
Check-in
Kiosk
Check-in
Mobile
Check-in
airasia.com
14hari2 jam 60mnt 45mnt 20mnt
14days 2hrs 60min 45min 20min
before
departure
Penerbangan AK/FD/QZ/JW/PQ
Flight AK/FD/QZ/JW/PQ
sebelum
keberangkatan
Penumpang dengan keterbatasan atau berkebutuhan
khusus dimohon untuk melakukan check-in di konter
AirAsia di bandara.
Group booking dengan 10 penumpang atau lebih
dapat melakukan check-in online atau melalui konter.
Boarding pass yang didapat dari self check-in, harus
diverikasi di counter pengecekan dokumen.
Guests with reduced mobility and those with special
needs (please check-in at counter)
Group bookings of 10 org more guests under one
booking number (please check-in online or at the
counter).
Boarding pass should be veried in the document
check counter.
Web Check-In is not available for
Penerbangan AirAsia X (D7)
Web Check-In tidak berlaku untuk :
Flight AirAsia X (D7)
14hari4 jam3 jam 45mnt 20mnt
14days 4hrs 3hrs 45min 20min
before
departure
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sebelum
keberangkatan
Informasi Perjalanan
Travel Information
Barang Berbahaya
Dangerous Goods
Cairan, Aerosol dan Gel
Liquids, Aerosol and Gel (LAG)
+ =
max.
100ml
max.
20x20cm
Obat-obatan, makanan bayi, pasta gigi & cairan, kosmetik non
cairan, daging atau hewan laut beku harus dikemas sesuai
ketentuan.
Medicines, baby foods, toothpaste & liquids, non liquids
cosmetics, fresh and frozen seafood or meat must be properly
sealed.
1
2
1 Litre
Visa dan Imigrasi
Visa on Arrival and Immigration
Kapabeanan dan Cukai
Customs and Excise
Sources : IATA Dangerous Goods Regulation; Peraturan Menteri Hukum dan Hak
Asasi Manusia RI (M.HH-01-GR.01.06 TAHUN 2010) tentang Visa Kunjungan Saat
Kedatangan; Customs Declaration Form;www.airasia.com
4
3
Apa yang diperlukan?
Things to prepare
6 months
validity
Masa berlaku
6 bulan
Return Ticket
Tiket
Pulang Pergi
Visa Fees
Biaya Visa
Wajib dilaporkan
Items you must declare
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ACH
1 Litre
Sekilas Mengenai Grup AirAsia
AirAsia, pionir maskapai
penerbangan berbiaya he-
mat di Asia, melayani pen-
erbangan menuju lebih dari
85 destinasi di 21 negara.
Dalam kurun waktu 11 ta-
hun, Grup AirAsia mener-
bangkan lebih dari 180 Juta
penumpang dan berkem-
bang dari 2 pesawat men-
jadi 123 pesawat.
Grup AirAsia bangga men-
jadi maskapai ASEAN yang
sesungguhnya dengan ba-
sis operasi di Indonesia,
Malaysia, Thailand dan Fil-
ipina. Jangkauan jaringan
grup tersebar di seluruh
negara ASEAN, Cina, India
dan Australia.
AirAsia meraih kembali
gelar the Worlds Best Low
Cost Airline dan Asias Best
Low Cost Airline untuk kali
kelima berturut-turut.

Adapun The Skytrax World
Airline Awards adalah tolok
ukur global industri pener-
bangan, dimana penilaian-
nya mencakup lebih dari
40 aspek area produk dan
jasa. Penghargaan pada
pergelaran ini diberikan
berdasarkan survei pan-
jang yang dilakukan se-
lama hampir 10 bulan dan
melibatkan lebih dari 200
maskapai penerbangan
berskala besar dan kecil di
lebih dari 160 negara.
About AirAsia Group
AirAsia, the leading and larg-
est low-cost carrier in Asia,
services the most extensive
network with 85 destina-
tions in 21 countries. Within
11 years of operations,
AirAsia has carried over 180
million guests and grown its
eet from just two aircraft to
approximately 123.
The airline today is proud
to be a truly ASEAN (Asso-
ciation of Southeast Asian
Nations) airline with estab-
lished operations based in
Malaysia, Indonesia, Thai-
land, and the Philippines
servicing a network stretch-
ing across all ASEAN coun-
tries, China, India and Aus-
tralia.
AirAsia is named the Worlds
Best and Asias Best Low
Cost Airline for the fth con-
secutive year at the 2013
World Airline Awards.
The Skytrax World Airline
Awards is the global bench-
mark of airline excellence
and one of the most prestig-
ious accolades for the airline
industry. This annual global
survey is conducted over a
10-month period, covering
over 200 airlines from the
largest international airlines
to smaller domestic carriers
and travelers from over 160
countries took part in rank-
ing quality standards across
more than 40 areas of airline
front-line products and ser-
vices.
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AirAsia Flight Schedule From and to Medan
Domestic
Medan - Jakarta and Jakarta - Medan
Medan - Bandung and Bandung - Medan
Medan - Bangkok and Bangkok - Medan
*Efective 12 August 2013
Medan - Surabaya and Surabaya - Medan
Medan - Pekanbaru and Pekanbaru - Medan
Route
Route
Route
Route
KNO-CGK
KNO-CGK
KNO-CGK
KNO-CGK
CGK-KNO
CGK-KNO
CGK-KNO
CGK-KNO
KNO-BDO
KNO-BDO
BDO-KNO
BDO-KNO
KNO-SUB
SUB-KNO
KNO-PKU
PKU-KNO
Departure
Departure
Departure
Departure
07.50
12.00
16.50
18.30
10.40
14.50
19.55
21.25
05.15
18.30
08.00
21.15
13.15
09.55
11.00
12.20
Arrival
Arrival
Arrival
Arrival
10.15
14.25
19.30
21.00
13.05
17.15
22.20
23.45
07.35
20.50
10.30
23.30
16.15
12.50
11.55
13.20
Freq
Freq
Freq
Freq
Daily
Daily*
Daily
2,4,6
Daily
Daily
Daily
2,4,6
Daily
1,3,5,7
Daily
1,3,5,7
2,4,6
2,4,6
Daily
Daily
Flight No.
Flight No.
Flight No.
Flight No.
QZ 8062
QZ 8094
QZ 8098
QZ 8096
QZ 8063
QZ 8095
QZ 8099
QZ 8097
QZ 7987
QZ 7802
QZ 7986
QZ 7803
QZ 7611
QZ 7610
QZ 8028
QZ 8029
International
Route
KNO-DMK
DMK-KNO
Departure
13.45
16.10
Arrival
15.40
18.05
Freq
Daily
Daily
Flight No.
QZ 8084
QZ 8085
Medan - Kuala Lumpur and Kuala Lumpur - Medan
Medan - Penang and Penang - Medan
Remarks: 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday
5 - Friday,6 - Saturday, 7 - Sunday
Route
Route
Route
KNO-KUL
KNO-KUL
KNO-KUL
KNO-KUL
KNO-KUL
KNO-KUL
KNO-KUL
KUL-KNO
KUL-KNO
KUL-KNO
KUL-KNO
KUL-KNO
KUL-KNO
KUL-KNO
KNO-PEN
KNO-PEN
KNO-PEN
KNO-PEN
KNO-PEN
PEN-KNO
PEN-KNO
PEN-KNO
PEN-KNO
PEN-KNO
KNO-SIN
KNO-SIN
SIN-KNO
SIN-KNO
Departure
Departure
Departure
06.20
08.00
11.35
13.30
16.45
17.25
21.25
07.40
08.45
14.00
15.55
17.00
19.10
21.05
05.15
09.10
14.25
18.30
19.35
07.25
11.20
16.35
18.15
21.45
09.20
18.00
12.15
20.55
Arrival
Arrival
Arrival
08.20
10.00
13.35
15.30
18.45
19.15
23.25
07.35
08.45
14.00
15.55
16.55
19.10
21.00
07.00
10.55
16.10
20.15
21.20
07.25
11.10
16.25
18.05
21.35
11.45
20.25
12.35
21.15
Freq
Freq
Freq
Daily
Daily
Daily
2,3,4,6
Daily
Daily
Daily
Daily
Daily
Daily
2,3,4,6
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Flight No.
Flight No.
Flight No.
QZ 8050
AK 1351
QZ 8054
QZ 8052
QZ 8056
AK 1355
AK 1357
AK 1350
QZ 8051
QZ 8055
QZ 8053
AK 1354
QZ 8057
AK 1356
QZ 8078
QZ 8076
QZ 8072
AK 1581
QZ 8070
QZ 8079
QZ 8077
QZ 8073
AK 1580
QZ 8071
QZ 664
QZ 668
QZ 665
QZ 669
Medan - Singapore and Singapore - Medan**
**Efective 12 August 2013
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Informasi Layanan Lainnya
Barang bawaan dalam kabin
Lost & Found
Bantuan Khusus Bagi Penumpang
Dengan Keterbatasan
Setiap penumpang diperbolehkan membawa satu bagasi ka-
bin DAN 1 tas laptop ATAU satu tas tangan ke dalam pesawat.
Bagasi kabin utama besarnya harus tidak melebihi ukuran
56cmx36cmx23cm dan beratnya tidak lebih dari 7kg. Bagasi
ini harus muat untuk ditaruh di bawah kursi di depan Anda atau
di kompartemen atas.
Untuk barang bawaan melebih 7 kg harus didaftarkan secara
online di www.airasia.com saat pembelian tiket maupun mela-
lui tur manage my booking dengan berat minimum 15 kg per
bagasi dan menambah berat setiap 5 kg dan memperbesar be-
rat menjadi 40 kg.
Untuk kereta dorong bayi dan alat bantu mobilitas dapat
didaftarkan secara gratis.
Apabila Anda tidak mendapatkan dan menerima bagasi Anda
saat kedatangan atau merasa meninggalkan barang berharga
Anda di tempat duduk atau kabin pesawat, Anda dapat mel-
apor ke petugas darat kami di konter Lost & Found yang terda-
pat di area pengambilan bagasi terminal kedatangan domestik
dan internasional Bandara Internasional Kualanamu.
Kami menyediakan bantuan khusus seperti kursi roda dan
ambulift bagi penumpang dengan keterbatasan mobilitas,
gangguan pendengaran dan penglihatan secara gratis. Guna
mendapatkan layanan ini Anda disarankan untuk dapat meng-
informasikannya kepada kami melalui LiveChat di www.aira-
sia.com paling lambat 48 jam sebelum keberangkatan.
Other Information
Carry-on luggage
Lost & Found
Special assistance for disabled guests
You are only allowed to bring 1 cabin luggage and 1 laptop bag
or 1 handbag to the cabin. The cabin luggage size must not
exceed the standard size of 56cmx36cmx23cm and weight not
more than 7 kgs. The luggage must t to be stored under your
front seat or in the overhead bin.
For any luggage exceeding 7 kgs, must be registered online at
www.airasia.com during your ticket purchase or through man-
age my booking feature with minimum weight starting from 15
kgs per luggage that can be upgraded per 5 kgs and maximum
weight of 40 kgs.
Baby stroller and wheelchair can be registered for free.
If you did not receive and nd your baggage upon arrival or
if you feel to have left any valuable items in your seat or air-
craft cabin, you may report to our ground staf at Lost & Found
counter that is located at the baggage claim area in the do-
mestic and international arrival at Kualanamu International
Airport.
We have made special assistance available, such as wheelchair
and ambulift, for our guests with impaired mobility, hearing
and sight. Please let us know at least 48 hours in advance via
LiveChat at www.airasia.com so we can plan and prepare to
provide you with full assistance.
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Tim kami di Medan
Anda berada di tangan yang tepat!
Kantor penjualan AirAsia di Medan
Garuda Plaza Hotel Lobby Level,
Jl. Sisingamanga Raja No.18
Medan, Sumatera Utara 20213
Jam kerja : 7:30 WIB - 19:30 WIB (Senin-Jumat)
Jam kerja : 7:30 WIB 17:00 WIB (Sabtu-Minggu)
Bandara Internasional Kualanamu
Lantai 1 Terminal Kedatangan
Deli Serdang, Sumatera Utara.
ATSC TROPHY TOUR & TRAVEL
Jl. Asia no. 548 P
(061) 736111 / (061) 4572 976
Carrefour (Plaza Medan Fair)
Jl. Gatot Subroto 30
Saiful Aminan
Station Head
Rudianto
Duty Executive Duty Executive
Aida Fitriyanti
Hubungi Kami!
Call center nasional: 021-29270999
Call center Medan: 061-4571547
LiveChat bersama staf kami
Isi formulir pertanyaan online eForm
melalui www.airasia.com
Our team in Medan
You are in good hands!
AirAsia sales ofce in Medan
Garuda Plaza Hotel Lobby Level,
Jl. Sisingamanga Raja No.18
Medan, Sumatera Utara 20213
Working hours: 7:30am - 7:30pm (Monday-Friday)
Working hours: 7:30am - 5:00pm (Saturday-Sunday)
Bandara Internasional Kualanamu
1st Floor Arrival Hall
Deli Serdang, Sumatera Utara.
ATSC TROPHY TOUR & TRAVEL
Jl. Asia no. 548 P
(061) 736111 / (061) 4572 976
Carrefour (Plaza Medan Fair)
Jl. Gatot Subroto 30
Saiful Aminan
Station Head
Rudianto
Duty Executive Duty Executive
Aida Fitriyanti
Contact us!
Nationwide call center: 021-29270999
Medan call center: 061-4571547
LiveChat with our staf
Submit your question online by lling
out an eForm at www.airasia.com
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AirAsia Insure
Manfaat/Benets:
Lengkapi perjalanan Anda dengan asuransi perjalanan AirAsia.
Nikmati berbagai manfaat AirAsia Insure, mulai dari Rp 19.000
Get AirAsia Insure travel protection when you travel with
AirAsia. Get many advantagesby purchasing AirAsia Insure,
start from IDR 19,000
Keterlambatan penerbangan
lebih dari 2 jam* kami ganti sebesar
Rp 600.000.
Manfaat Pembatalan atau PenundaanPenerbangan
Flight cancellation and ight delay benet
Layanan Darurat +6221 57851686
Emergency Hotline +6221 57851686
Manfaat Kecelakaan Pribadi
Personal Accident Benet
Penggantian kehilangan bagasi & barang milik
pribadi hingga Rp 5.500.000
Accidental loss or damage to luggage, personal
efect and golng equipment benet up
to IDR 5,500,000
Flight delay greater than 2 hours* of
scheduled departure time will get
compensation IDR 600.000
INSURE
WEVE GOT YOU COVERED
*Syarat dan ketentuan berlaku
*Terms and condition apply
AirAsia Insure
Keterlambatan penerbangan
lebih dari 2 jam* kami ganti sebesar
Rp 600.000.
INSURE
WEVE GOT YOU COVERED
*Syarat dan ketentuan berlaku
*Terms and condition apply
Makanan dalam Pesawat
In-ight Meal
Nikmati beragam pilihan menu di penerbangan AirAsia yang
disajikan dalam keadaan hangat.
Pemesanan pre-book lebih hemat hingga 20%*
We ofer a wide range of hot meals onboard. Indulge yourself
with our delicious meals!
Pre-book purchase save up to 20%*
Nasi Lemak
Roasted Chicken
Nasi Kuning
*Syarat dan ketentuan berlaku
*Terms and condition apply
Chicken Rice
*Syarat dan ketentuan berlaku
*Terms and condition apply
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