DALIANA RIVERA

Inland Empire, CA DalianaRivera14@gmail.com

410.322.5196

PROFESSIONAL SUMMARY
Seeking the opportunity to provide Administrative Services as a Supervisor in order to enrich
communities, our economy and help business thrive.
EDUCATION
M.S./B.S., Women & Gender Studies (concentration in Social Policy & Leadership, Towson
University (2013)
Coursework included various types of leadership styles between men, women and other sexes;
social policies affecting womens advancement and oppressing men in society; social policies
effectiveness and societys impact on their effectiveness; economic adversities for minority
groups (i.e., non-whites, non-white men, women and children); pay equity, glass ceiling
preventing women to achieve executive positions; womens voting trends and consumer power;
womens health; research methods, reading, applying and researching statistical and analytical
data and other coursework.

Additional Skills: Bilingual: English/Spanish: speak, read, write and translate fluently

RELATED WORK HISTORY

Executive Officer ERS, LLC. 08/01/2010-07/30/2014
Interviewed local small businesses to manufacture company products and negotiated fees
Successfully pitched products to local businesses and consumers to increase sales
Has been successful in getting products featured in WISE Magazine Spring 12, Harford Style
Magazine Oct 2012, & Flanboyant Eats Holiday Gift Guide 12
Published articles in MamiVerse.com April 12, WISE Magazine and was a source in an article on
American Legion Magazine in 2011
Responsible for developing and executing a marketing plan to increase sales
Created copy for blog and marketing content

Veteran Career Peer Advisor Towson University 01/29/2013-05/16/2013
Coordinated workshops and assisted with recreational events for student veterans
Assisted and guided student veterans and alumni job postings, internships and job searches
Assisted new students and returning students with enrollment forms and tuition assistance forms
Proactively troubleshot website and database system to ensure efficient operation to ensure
resources were available at all times
Wrote press releases, created event flyers and coordinated logistics for events and engaged
student veterans with campus activities and volunteer opportunities
Created Veterans Career Resources web page and updated it with news, events, job listings, and
career fairs
Sent email notifications to increase student awareness regarding engagement with the
universitys programs
Daliana Rivera
Created marketing plan to create Veteran Center awareness, planned logistics for events, created,
printed and distributed flyers, wrote press releases and coordinated with the universitys events
distribution department to announce events
Collaborated with nearby colleges and universities to share resources and increase resource
availability

Real Estate Consultant Home Resource Realty 11/01/2007-07/31/2010
Created reports, briefed team and broker regarding team and client status weekly
Developed an education program for lower income clients that led to home purchases
Created educational home buying and selling materials in Spanish and English
Maintained customer database and updated accurate client information
Coordinated consumer workshops regarding financial aid for homebuyers
Increased team sales due to creative marketing strategy and budgeting

Department Director U.S. Army 07/09/1997-10/13/2007
Developed training schedules, wrote policy letters and assigned
Delegated tasks to other departments and assigned employees to special missions
Was a liaison between the Army and the local community to provide military personnel support
for various events
Briefed supervisors on the status of four companies training performance
Wrote, implemented and create new standard operating procedures (SOP)
Efficiently used Microsoft Office to create reports, spreadsheets, presentations, letters,
newsletters and correspondence with high attention to detail
Wrote statistical reports, analyzed data and presented it at conferences and meetings to executive
leaders

Additional Experience
Staff Writer Montgomery College 08/01/2009-03/30/2011
Contributed articles to The Advocate regarding the student veteran population, student
entrepreneurs and veteran community happenings on the Montgomery College (Rockville)
campus

Contributor Towson University 08/01/2011/05/22/2012
Contributed articles to the TowerLight News Paper regarding political issues and gender, as well
as student veteran population issues on the Towson University campus

Co-Founder Mocha Moms Harford 04/01/2009-12/31/2010
Coordinated monthly events, coordinated fundraisers, sent out thank you gifts, tracked donor
lists, and responded to potential recruits
Recruited members for a non-profit organization, coordinated events to create organization
awareness and increase membership
Held President position for one year (2009)/ held Vice-President position for one year (2010)
Accountable for running the Meals on Wheels program and community service projects
Attended community events and expos to showcase the chapters services and to recruit new
members
Collaborated with other organizations to coordinate events and promote the organization
Responsible for fundraising ideas, coordinated and executed programs
Daliana Rivera
Successfully recruited new members and new board members within 3 months
Provided excellent customer service; had a very welcoming and one-to-one customer interaction
at each event

Intern Sewall-Belmont Museum 03/22/2010-05/28/2010
Translated Spanish historical written materials such as professional letters, cards, facsimiles,
publications, personal letters, diaries, memorandums, news and magazine articles to English.
Kept record of types of materials archived in certain areas of the museum library
Demonstrated excellent experience using proper grammar and punctuation to write article that
got published