ALICE FRIZZELL

253 Christy Lane Farmington, AR 72730 | afrizze@gmail.com | 479.530.0261

EXPERIENCE ADMINISTRATIVE SPECIALIST III UNIVERSITY OF ARKANSAS WALTON COLLEGE
PRESENT
Provide assistance to all ISYS faculty and Ph.D. students by making travel arrangements,
submitting travel authorizations, and processing travel reimbursements. Assisting faculty,
students, and guests by answering phones, mail, and greeting and directing visitors. Assist
in Ph.D., Professional MIS, and Certificate programs by scheduling events, ordering
textbooks, and assisting faculty with advising.
INTERMODAL APPOINTMENT SPECIALIST J.B. HUNT
MAY 2013-JUNE 2014
Monitored and scheduled intermodal delivery appointments prior to de-ramping from the rail.
Acted as the floated for a team of appointment specialists, and mastered each team
members daily tasks. Trained new employees on company procedures and customer
requirements. Awarded Most Valuable Player by my peers and managers for my teamwork
and leadership abilities.
OFFICE MANAGER ROBBINS REALTY, INC.
MARCH 2007-MAY 2013
Managed expense, escrow, and rental accounts by monthly and daily balancing. Created
and managed electronic filing system to facility in property management. Organized work
schedules for agents and managed properties on NWA Multiple Listing System.
Communicated with professional organizations in order to comply with rules, regulations,
and laws governing real estate procedures.
MANAGER MATTHEWS MANAGEMENT MCDONALDS
NOVEMBER 2009-MAY 2013
Provided service to customers of all ages and backgrounds while executing day-to-day
business operations.
TELLER ARVEST BANK
JUNE 2005-MARCH 2007
Worked one on one with customers helping to solve their financial problems such as:
balancing check books, making deposits, check cashing, account closings, money wires,
and more.
EDUCATION UNIVERSITY OF ARKANSAS, FAYETTEVILLE
BACHELOR OF SCIENCE IN HUMAN ENVIORNMENTAL SCIENCE
The Human Development and Family Sciences program focus on serving people from
conception through the final stages of life. I have developed skills for working with
individuals and families in aging, parent education, financial and consumer counseling, and
youth services.
COMMUNICATION I pride myself in projecting a friendly, courteous, patient, and professional image at all times.
In my diverse and unique work history I have developed excellent customer service and
communication skills, both internally and externally.
LEADERSHIP I have obtained many organizational, leadership, and training skills throughout my
employment history. Having built relationships by assisting, coaching, and managing
employees of all ages makes me a skillful leader and team member.
REFERENCES AVAILBLE UPON REQUEST