By: Pawee Bank Pennyworth Nontamongkoltorn

11-1
As an innovation constantly goes on, everything starts to advance also. However,
some of thing is not gone very well due to various reasons such as low budget,
supplies shortage, and lack of manpower in order to come up and help creating a new
thing for people. Furthermore, as the innovation goes by, there will be competition in
every place for those who wants to accumulate profit as much as possible. A good
example of this case is fast food restaurant as the name indicates; when you
order a meal, it will come instantly. Additionally, most of fast food restaurants have
warranty and decent customer service, otherwise no one will not spend some money
for the meal.
A well-known fast food restaurant,
which can be found around the
world. It was opened in 1940, and
its founders, Dick and Mac
McDonald. There are many
popular menus for consumers such
as hamburger, cheeseburger, Big
Mac, French Fries, McFish,
McChicken, and vice versa. In
addition, it also has healthy foods
for example salad, pineapple pie,
apple pie, and so on. Addition, the
costs are in a standard price that
every one could afford it; 40-230
Baht. Speaking of McDonalds
quality, staffs are well-trained in
cooking, delivering, and customer
caring.
Speaking of McDonalds quality,
staffs are well-trained in cooking,
delivering, and safety and customer
caring are the most vital mission for
them to be dealt with.

McDonalds has seven values that are vital to them.
1. Continue improving for better outcomes.
2. Grow the business profitably.
3. Give back to communities.
4. Operating business ethically.
5. Believe in McDonalds system.
6. Commit to out people.
7. Provide the best experience for customers.

We place the customer experience at the core of all we do. Our customers are the
reason for our existence. We demonstrate our appreciation by providing them with
high quality food and superior service in a clean, welcoming environment, at a great
value. Our goal is quality, service, cleanliness and value (QSC&V) for each and every
customer, each and every time.
We are committed to our people. We provide opportunity, nurture talent, develop
leaders and reward achievement. We believe that a team of well-trained individuals
with diverse backgrounds and experiences, working together in an environment that
fosters respect and drives high levels of engagement, is essential to our continued
success.

We believe in the McDonalds System. McDonalds business model, depicted by our
three-legged stool of owner/operators, suppliers, and company employees, is our
foundation, and balancing the interests of all three groups is key.
We operate our business ethically. Sound ethics is good business. At McDonalds,
we hold ourselves and conduct our business to high standards of fairness, honesty,
and integrity. We are individually accountable and collectively responsible.
We give back to our communities. We take seriously the responsibilities that come
with being a leader. We help our customers build better communities, support Ronald
McDonald House Charities, and leverage our size, scope and resources to help make
the world a better place.

We grow our business profitably. McDonalds is a publicly traded company. As
such, we work to provide sustained profitable growth for our shareholders. This
requires a continuous focus on our customers and the health of our system.
We strive continually to improve. We are a learning organization that aims to
anticipate and respond to changing customer, employee and system needs through
constant evolution and innovation.

Colonel Harland Sanders, the founder of
KFC in 1930. It is a rival to McDonalds
as both of them have the same goal.
KFCs service is competitive to
McDonalds and its price is suitable for
every age and gender. Fried chicken is the
most famous menu of KFC since it was
made during the pioneer. Speaking of
staffs, they are trained very well as same
as McDonalds. Although, KFC is very
popular fast food restaurant like
McDonalds, some people have faced
horrible experience such as Kentucky
Fried Brain, finger in the sandwich, or
smear blood in the drink.
KFC has employment practices in order to keep employees in a good condition.
Working Hours & Conditions: In compliance with applicable laws, regulations, codes
and industry standards, Suppliers are expected to ensure that their employees have
safe and healthy working conditions and reasonable daily and weekly work schedules.
Employees should not be required to work more than the number of hours allowed for
regular and overtime work periods under applicable local, state and federal law.
Non-Discrimination: Suppliers should implement a policy to effectuate all applicable
local and federal laws prohibiting discrimination in hiring and employment on the
grounds of race, color, religion, sex, age, physical disability, national origin, creed or
any other basis prohibited by law.
Child Labor: Suppliers should not use workers under the legal age for employment for
the type of work being performed in any facility in which the Supplier is doing work for
Yum. In no event should Suppliers use employees younger than 14 years of age.


Forced and Indentured Labor: In accordance with applicable law, no Supplier should
perform work or produce goods for Yum using labor under any form of indentured
servitude, nor should threats of violence, physical punishment, confinement, or other
form of physical, sexual, psychological, or verbal harassment or abuse be used as a
method of discipline or control.
Notification to Employees: To the extent required by law, Suppliers should establish
company-wide policies implementing the standards outlined in this Code and post
notices of those policies for their employees. The notices should be in all languages
necessary to fully communicate the policy to its employees.

It was founded in 1953 by Keith J.
Kramer and Matthew Burns. The most
famous menu is Whopper, a flame-
grilled beef burger that is introduced
since 1957. In addition, it also has
various options for instance Chicken
Royal, King Fish, Cheeseburger, and
many more. Service is a must goal for
Burger King. Additionally, it has well
equipment for safety and sanitation to
consumers. Likewise the well equipment
is capable for making meals, it costs
quite expensive. In addition, there is no
delivery service in Thailand unlike
McDonalds and KFC that have service
around Thailand.
There is only one for all, even though these fast food restaurants are
my top class. At last, the final decision is McDonalds. The reasons: I
feel it has various options for me to pick differently every day, and the
delivery service is fast as they said. However, I had faced few
problems such as receiving wrong meal, and unusual taste, I feel like
these are minor. On the other hand, KFC seems to dislike me very
much as I usually got an uneatable part. Although, I complained to
staffs, they did not seem to take it seriously. An another case, I was
ordered a KFC meal and the operator said that the delivery time
would take half an hour. 30 minutes later, I felt irritating, so I called to
the shop again. And the answer was I have no idea either. I
frustratingly hung off the phone. A half hour later, the delivery man
finally came with no apology. Inside, I was super angry and wanted to
rip his face. Yet, hungriness called first, so I took it anyway.
McDonalds has better service and always on time, so that is why I
choose McDonalds.
Winning!
History of McDonald's Restaurants :: AboutMcDonalds.com. (n.d.). Retrieved September
24, 2014. From
http://www.aboutmcdonalds.com/mcd/our_company/mcdonalds_history_timeline.html
About Maccas. (2014, August 10). Retrieved September 24, 2014. From
https://mcdonalds.com.au/about-maccas/maccas-story
McDonald's Mission and Corporate Values :: AboutMcDonalds.com. (2014, September
15). Retrieved September 26, 2014. From
http://www.aboutmcdonalds.com/mcd/our_company/mission_and_values.html
Most Popular Meals. (2014, September 13). Retrieved September 26, 2014. From
http://www.kfc-ng.com/history.html
Dirty dining? (2012, April 1). Retrieved September 24, 2014. From
http://www.nbcnews.com/id/3473728/ns/dateline_nbc-consumer_alert/t/dirty-
dining/#.VCWUHfmSxps
BURGER KING. (2014, March 17). Retrieved September 24, 2014. From
http://www.bk.com/
Supplier Code of Conduct. (2014, September 10). Retrieved September 26, 2014.
From http://www.kfc.com/about/supplier.asp