SURVEY QUESTIONNAIRE

PART A: DEMOGRAPHIC DESCRIPTION:

Gender
Male
Female

Age:
18-24
25-31
32-38
39-45
46 or above

PART B:
Question 1: Do you think Ryanair is low cost airlines?
Yes
Not Sure

No

Question 2: Do you think Ryanair is suitable for only business travel and short
hauls?
Yes

Not Sure

No

Question 3: In which class do travelers usually sit on long-haul routes?
First Class
Business Class

Economy Class

Income
Below 10,000 per
year

10,001-15,000
15,001-20,000
20,001-25,000
Above 25,000
Question 4: Are you a long-haul typical traveler?
Long haul

Short haul

Question 5: How many long-haul trips per year being a typical traveler you make?

Not sure
1-3 times
4-6 times
> 6

Question 6: Do you think that Ryanair has a bright future prospect in long-haul?

Not sure
Yes
No

Question 7: Rate following as your travel value?

Factors

Scale of Importance

Not important

Neutral Important

Very important

I dont know

Ticket price

Direct route

Timetable

Airport

Access to lounges

Aircraft type

Efficiency and ease of flight
boarding

Business class availability

Seat reservation option

Seat comfort

onboard aircraft

Meals and beverages served
onboard

In-flight entertainment

Selection of newspapers and
magazines

Safety and reliability

Frequent flyer programme

Past experience with airline

Proximity to business activity


Question 8: Rate the factors that you take in account when you are buying an
airline ticket.
Reliability and
Safety

Time Schedule

Price

Airport Location

Quality of Services
National Flag
Airline

Question 9: What is your overall perception of low cost airlines?
Good value for
money

An average airline

Poor Airline

Excellent Services

Not Sure

Question 10: Would you consider traveling with low cost airline (Ryanair) on long-
haul routes?
Likely

Not sure

Unlikely

No comments

Question 11: If traveling by Ryanair on long haul routes, which class would you
prefer in future.
First Class

Business Class

Economy Class