JESSICA L.

SPRINGS

4465 River Birch Loop APT 1 D Greensboro, NC 27409
828-4614052 | Jlsprings08@gmail.com
ATTRIBUTES

Ambitious, Charismatic, Driven, Dedicated, Focused and Persistent
COMPUTER SKILLS

Microsoft Office
Word
PowerPoint
Movie Maker

AVID EDITING
Took both a workshop and an Avid Editing course
EXPERIENCE
2012-2013 Customer Service Representative Floor Lead , KGB (Knowledge Generation
Bureau)
Provided valuable leadership and personal development techniques to the KGB
team.
Achieved high performance goals driving customer satisfaction, efficiency and
quality.
2011-2012 Customer Service Representative., USA Communication
Focused on the thoughts and feeling. Of all the customer while providing
customer service.
Identified customer needs and expectations and responded to them in a timely
and effective manner.
EDUCATION
Spring 2015 North Carolina Agricultural and Technical State University
Page 2
Candidate: Bachelors of Arts and Science in Journalism/Mass Communications