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(360)576-3859 LFORTENBERRY@YMAIL.COM VANCOUVER, WA

MEDICAL SKILLS

Rooming patients with
friendly, warm, and
compassionate
attitude

Accurately Assessing
vital signs; blood
pressure, pulse rate,
temperature, height,
weight, oxygen levels,
and health history

Documenting chief
complaints,
maintaining HIPPA
compliance and
confidential medical
records

Laboratory tests; UA,
rapid strep tests,
glucose testing and
monitoring, cholesterol,
ECGs, & pregnancy
tests

EMR database
experience

Prescription refills

Injection administration

Records releases

Prior authorizations



A PERSON NOT FAMILIAR WITH THE FREE CLINIC OF SOUTHWEST
WASHINGTON MAY CONSIDER THIS TO BE AN AVERAGE POSITION,
OUR VOLUNTEERS TRULY HAVE A HEART AND PASSION FOR HELPING
THOSE WHO HAVE BEEN FORGOTTEN. THIS IS WHAT SETS LISA APART
FROM OTHER APPLICANTS, SHE IS AWARE OF THE NEEDS OF HER
COMMUNITY AND WILL OFFER HER TIME TO HELP OTHERS
- Parneeti Parjan Clinic Director / Free Clinic of SW Washington
ABOUT ME
I am passionate about providing quality care to patients along
with supporting and contributing to the medical office team. I am
known for being punctual, organized, and thrive in fast-paced
environments. I connect well with the young PEDs patient as well
as the geriatric patient. I have worked in Internal Medicine, Family
Practice, Pediatrics, and Same Day Services.
LICENSURE/CERTIFICATIONS
National Medical Assistant Certification with NCCT, 2007 -
Present
HCA Washington State Health Care Assistant Certification,
expires 2016
Current CPR/BLS certification with the American Heart
Association, expires 2015
World of Medicare Certification, CMS Medicare Learning
Network, 2014
Acute Care Continuing Education credits for Dementia from
Peace Health 2013
EDUCATION
Clark College Vancouver, WA 2013
Patient Health Advocate Training (3 month course)
Everest College Vancouver, WA 2004
Associates Degree in Applied Science Medical Assistant
w/honors

US Coast Guard Veteran

LISA FORTENBERRY
Listening Teamwork Follow-through Enthusiasm Organization
LISA FORTENBERRY , Continued
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Certified Medical Assistant
Free Clinic of SWWA Vancouver, WA 02/2007-Present

Consistently ranked for proficiency in taking patients chief complaints, vital signs, and paper and
database charting.
Contributed to the success of the clinic by maintain patient flow - seeing between 50 100
patients and families on a given day.
Performed UA, rapid strep test, glucose monitoring/testing, cholesterol checks and finger sticks,
Efficiently organize, clean, and stock rooms in between patients.

Certified Medical Assistant
The Vancouver Clinic Vancouver, WA 03/2008-03/2009

Commended by supervisors for my natural talent in connecting and greeting patients. Always
rooming patients within 5 minutes of their arrival.
Collaborated with team of 3-7 providers to strategically room 30+ patients and to administer
quality care in fast-paced environment.
Accomplished at recording accurately patients blood pressure, pulse rate, temperature, height,
weight, oxygen levels, medications, and allergies.
Demonstrated great communication skills while preparing patients for exams and procedures,
would explain what to expect prior to their exam, procedure, or injection.
Confidently administered injections, ECGs, ear lavages collected tissue and other laboratory
specimens.
Intern
RS Medical Vancouver, WA 04/2014-07/2014

File management guru - created over 700 new paper files, organized, and filed in numeric &
alphabetical order.
Instrumental in creating Excel spreadsheet that became a vital reference of over 100 local
doctors for patient verification information.
Processed and printed out over 350 time sensitive proof of delivery shipping invoices per day.



TO MAKE A DIFFERENCE IN SOMEONES LIFE, YOU DONT HAVE TO BE BRILLIANT, RICH, BEAUTIFUL
OR PERFECT. YOU JUST HAVE TO CARE. -MANDY HALE