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Definition:
The on-going process of formulating, implementing and controlling broad plans guide the
organizational in achieving the strategic goods given its internal and external environment.
Alfred D Chandler (1962)
, Chandler defined strategy as: The determination of the basic long-term goals and objectives of an enterprise
and the adoption of the courses of action and the allocation of resources necessary for carrying out these
goals. Note that Chandler refers to three aspects
Features of strategic Management
1. On-going process:
Strategic management is a on-going process which is in existence through out the life of organization.
2. Shaping broad plans:
First, it is an on-going process in which broad plans are firstly formulated than implementing and finally
controlled.
3. Strategic goals:
Strategic goals are those which are set by top management. The broad plans are made in achieving the goals.
Evolution of strategic management
From his extensive work in the field, Bruce Henderson of the Boston Consulting Group concluded that
intuitive strategies cannot be continued successfully if
(1) the corporation becomes large,
(2) the layers of management increase, or
(3) the environment changes substantially.
Phase 1 - Basic financial planning: Seek better operational control by trying to meet budgets.
Phase 2 - Fore-cast based planning: Seeking more effective planning for growth by trying to predict the future
beyond next year.
Phase 3. Externally oriented planning (strategic planning): Seeking increasing responsiveness to markets and
competition by trying to think strategically.
Phase 4. Strategic management: Seeking a competitive advantage and a successful future by managing all
resources.
Phase 4 in the evolution of the strategic management includes a consideration of strategy implementation and
evaluation and control, in addition to the emphasis on the strategic planning in Phase 3.
General Electric, one of the pioneers of the strategic planning, led the transition from the strategic planning to
strategic management during the 1980s. By the 1990s, most corporations around the world had also begun the
conversion to strategic management.
In general, a corporate strategy has the following characteristics:
It is generally long-range in nature, though it is valid for short-range situations also and has short-range
implications.
It is action oriented and is more specific than objectives.
It is multipronged and integrated
It is flexible and dynamic.
It is formulated at the top management level, though middle and lower level managers are associated in their
formulation and in designing sub-strategies.
It is generally meant to cope with a competitive and complex setting.
It flows out of the goals and objectives of the enterprise and is meant to translate them into realities.
It is concerned with perceiving opportunities and threats and seizing initiatives to cope with them. It is also
concerned with deployment of limited organizational resources in the best possible manner.
It gives importance to combination, sequence, timing, direction and depth of various moves and action
initiatives taken by managers to handle environmental uncertainties and complexities.
It provides unified criteria for managers in function of decision making.
Framework
The five stages are as follows:
Stage one: This is the starting point of strategic planning and consists of doing a situational analysis of the
firm in the environmental context. Here the firm must find out its relative market position, corporate image,
its strength and weakness and also environmental threats and opportunities. This is also known as SWOT
(Strength, Weakness, Opportunity, Threat) analysis. You may refer third chapter for a detailed discussion on
SWOT analysis.
Stage two: This is a process of goal setting for the organization after it has finalised its vision and mission. A
strategic vision is a roadmap of the companys future providing specifics about technology and customer
focus, the geographic and product markets to be pursued, the capabilities it plans to develop, and the kind of
company that management is trying to create. An organizations Mission states what customers it serves, what
need it satisfies, and what type of product it offers.
Stage three: Here the organization deals with the various strategic alternatives it has.
Stage four: Out of all the alternatives generated in the earlier stage the organization selects the best suitable
alternative in line with its SWOT analysis.
Stage five: This is a implementation and control stage of a suitable strategy. Here again the organization
continuously does situational analysis and repeats the stages again.
long-term direction, delineate what kind of enterprise the company is trying to become and infuse the
organization with a sense of purposeful action.
Setting objectives: Converting the strategic vision into specific performance outcomes for the company to
achieve.
Crafting a strategy to achieve the desired outcomes.
Implementing and executing the chosen strategy efficiently and effectively.
Evaluating performance and initiating corrective adjustments in vision, long-term direction, objectives,
strategy, or execution in light of actual experience, changing conditions, new ideas, and new opportunities.
Steps 2 and 3 combined are called a SWOT analysis. (Strengths, Weaknesses, Opportunities, and Threats)
Since organizations are deliberate and purposive creations, they have some objectives; the end results
for which they strive. These end results are referred to as mission, purpose, objective, goal, target,
This contextual difference among various terms is important in understanding their nature relevant for
managerial actions.From planning point of view, an organization must define why it exists, how. it justifies
that existence, and when it justifies the reasons for that existence. The answers of these questions lie in the
organizations:
1. Mission and purpose,
2. Long-term objectives, a
A Strategic vision is a road map of a companys future providing specifics about technology and customer
focus, the geographic and product markets to be pursued, the capabilities it plans to develop, and the kind of
company that management is trying to create
The three elements of a strategic vision:
1. Coming up with a mission statement that defines what business the company is presently in and
conveys the essence of Who we are and where we are now?
2. Using the mission statement as basis for deciding on a long-term course making choices about Where
we are going?
3. Communicating the strategic vision in clear, exciting terms that arouse organization wide commitment.
How to develop a strategic vision
The entrepreneurial challenge in developing a strategic vision is to think creatively about how to prepare a
company for the future.
Forming a strategic vision is an exercise in intelligent entrepreneurship.
Many successful organizations need to change direction not in order to survive but in order to maintain their
success.
A well-articulated strategic vision creates enthusiasm for the course management has charted and engages
members of the organization.
The best-worded vision statement clearly and crisply illuminate the direction in which organization is head
Mission
According to Glueck & Jauch mission is answer to the question what business are we in that is faced by
corporate-level strategist
A companys Mission statement is typically focused on its present business scope who we are and what we
do; mission statements broadly describe an organizations present capabilities, customer focus, activities,
and business makeup.
Social responsibility
Social Responsibility towards different Interest groups: 1. Responsibility towards owners: Owners are the persons
who own the business. They contribute capital and bear the business.
Responsibility towards Investors: Investors are those who provide finance by way of investment in shares, bonds, etc. Banks,
financial institutions and investing public are all included in this category Ensuring safety of their investment Regular payment
of interest.
Responsibility towards employees: Business needs employees or workers to work for it. If the employees are satisfied
and efficient, then the business can be successful.
Responsibility towards customers: No business can survive without the support of customers.
les-service
Responsibility towards competitors: Competitors are the other businessmen or organization involved in a similar type
of business.
Responsibility towards suppliers: Suppliers are businessmen who supply raw materials and other items required by
manufacturers and traders.
8. Responsibility towards Government: Business activities are governed by the rules and regulations framed by the
government. Payment of fees, duties and taxes regularly as well as honestly Conforming to pollution control norms set
up by government Not to indulge in restrictive trade practices.
9. Responsibility towards society: A society consists of individuals, groups, organizations, families etc. They all are
the members of the society.