Acer AL1714

Service Guide
Service guide files and updates are available
on the CSD web : for more information,
Please refer to http: csd.acer.com.tw

Table of Contents
Chapter 1 Monitor Features.. 8
1.1
1.2
1.3
1.4

Test conditions.. 8
Features..... 8
LCD Panel specification... 9
Connector Pin Assignment........12

Chapter 2 OPERATING INSTRUCTIONS....14

2.1 Function Name..14
2.2 OSD Menu Description....16
2.3 OSD Operation..17
2.4 OSD Function Definition......18
2.5 Plug and Play....19
2.6 Power Saver..19

Chapter 3 Machine Disassembly and Assembly...20

3.1 Machine Disassembly..20
3.2 Machine Assembly....23
.

Chapter 4 Troubleshooting.....26
4.1 Abnormal display Troubleshooting.26
4.2 Abnormal (On/Off, LCD Display, K/B) Troubleshooting..28
4.3 Abnormal (BIOS, OSD, Other Display) Troubleshooting29
4.4 Audio Abnormal.....30

Chapter 5 Connector Information........31

5.1 Function Block Diagram...31
5.2 Connector Location...32
5.3 Main Board Pin Assignment Introduction..33

Chapter 6 FRU(Field Replaceable Unit.....38

Chapter 7 Schematic Diagram...41

Monitor Features

Chapter 1
1.1 Test

Conditions

Item
Temperature
Humidity
AC input voltage
Brightness
Contrast
Resolution setting
Color temperature
Measuring instrument
Others

Condition
Normal room temperature (252)
5010%
100V2V, 1202V, 60Hz / 2402V, 50Hz
Maximum with OSD setting
Middle with OSD setting
1280 x 1024 @60HZ
With OSD setting
Topcon luminance colorimeter BM-5A or equivalent
Before measuring, Auto Config & Auto Balance must be done in advance

1.2 Features

17 SXGA TFT LCD Panel

TN Mode Liquid Crystal
D-SUB
Audio Function (Optional)
Support to 75Hz Refresh Rate
Support VESA-DCC 2B plug & play function
Support VESA-DPMS Power Management Function
Super Wide Viewing Angle
High Brightness & Contrast Ratio
High Brightness & Contrast Angular Dependent
Fast LC Response Time
Light Weight

1.3 LCD panel Specification

1.3.1 Optical Specifications

The relative measurement methods of optical characteristics are shown in 4.2. The following
items should be measured under the test conditions described in 4.1 and stable environment
shown in Note (4).
Item
Symbol
Condition
Min.
Typ.
Max.
Unit
350
Contrast Ratio
CR
250
2
TR
10
ms
x=0, Y =0
LC Response Time
6
Viewing Normal Angle
25
ms
TF
Luminance of center point
L
250
370
cd/m2
Luminance (Angular dependent)
LR
1.3
1.7
Contrast (Angular-dependent)
Cm
0.5
0.9
Brightness Uniformity
Uni.
1.1
1.3
Rx
0.604 0.634 0.664
Red
Ry
0.330 0.360 0.390
Gx
0.251 0.281 0.311
Green
Color
Gy
0.572 0.602 0.632
Chromaticity
Bx
0.112 0.142 0.172
Blue
By
0.037 0.067 0.097
Wx
0.283 0.313 0.343
White
Wy
0.299 0.329 0.359
70
80
x+
Horizontal
70
80
xViewing Angle
Deg.
CR10
50
60
Y+
Vertical
50
60
Y-

Note
(2), (4)
(3)
(2), (4)
(2), (5)
(2), (6)
(2), (4)

(2)

(1),(4)

Note (1) Definition of Viewing Angle (x, y):

Normal
x = y = 0

yX- = 90

xx-

6 oclock
y- = 90

y+
y+

12 oclock direction
y+ = 90

x+

y-

x+

X+ = 90

Note (2) Definition of Contrast Ratio (CR):

The contrast ratio can be calculated by the following expression and figure below.
Contrast Ratio (CR) = L255 / L0
L255: Luminance of gray level 255
L 0: Luminance of gray level 0
CR = CR (5)
CR (X) is corresponding to the Contrast Ratio of the point X at Figure in Note (5).
Definition of luminance measured points and Brightness Uniformity:

Horizontal Line Number

0

320

640

960

1280

Vertical Line Number

0
256

512
768

X : test point

X=1 to 5
4

1024

Active area

Horizontal Line Number [pixel]

Luminance of center point: L=L(5)

Brightness Uniformity Measurement points: Five specified points 1-5
Formula: Maximum [L (1), L (2), L (3), L (4), L (5)]/Minimum [L (1), L (2), L (3), L (4), L (5)]

10

Note (3) Definition of Response Time (TR, TF):

Gray Level 255

Gray Level 255

100%
90%

Optical
Response 10%

Gray Level 0

0%

TR

TF

Time

Note (4) Measurement Setup:

The LCD module should be stabilized at given temperature for 20 minutes to avoid
abrupt temperature change during measuring. In order to stabilize the luminance, the
measurement should be executed after lighting Backlight for 20 minutes in a windless
room.

LCD Module
LCD Panel
Photometer
(TOPCON BM-5A)

Center of the Screen

Field of View = 2
Light Shield Room
(Ambient Luminance < 2 lux)

500 mm

11

1.4 Connector Pin Assignment

1.4.1 D-sub mini 15pin Connector

Pin No.

Pin Function

Pin No.

Pin Function

1
2

Red video input

Green video input

9
10

NC
Ground

Blue video input

11

No connection

NC

12

(SDA)

Ground

13

Horizontal sync (Composite sync)

6
7
8

Red video ground

Green video ground
Blue video ground

14
15

Vertical sync
(SCL)

1.4.2 DC Connector

DC Power Jack, d=3.0mm

1.4.3 Audio Connector (Optional)

Phone Jack, d=3.5mm

(AL1714m/ AL1714bm)

12

Chapter 2

OPERATING INSTRUCTIONS
2.1 Function Names
2.1.1 Front

No.

Name

Descriptions

Power Switch

Power On/Off

LED Indicator

Green

Normal operation

Orange

Power management

3
4

MENU

OSD control MENU button

>

Right selection/ Volume button (AL1714m/AL1714bm)

<

Left selection/ Volume button (AL1714m/AL1714bm)

AUTO

Speaker

Adjust Clock, Phase, H Position and V Position

automatically
2.5W x 2

13

2.1.2 Back

No.

Name

Descriptions

AUDIO-IN

VGA-IN

D-sub mini 15pin Connector

10

DC-IN

DC Power Jack, d=2.0mm.

11

Lock hole

d=3.5mm stereo mini Jack (AL1714m/ AL1714bm)

Kensington

14

2.2 OSD Menu Description

1. Power : Press this key to control power ON/OFF of the Monitor.
Green: Power is on and normal .
Orange Sleep status in the energy-saving mode.
Orange: Power off.
2. Menu : Press this button to enter OSD. Press it again to exit OSD.
3. > / Plus and < / Minus : Press this button for selection or adjustment when
OSD is shown.Press this button and click < and > to adjust volume when
OSD is not shown (for the model with speakers only)
4. Auto : Press this button to exit the manual when OSD is shown.
Press this button for the display to optimize the position, phase and clock
pulse automatically when OSD is not shown.

Auto

<

>

15

Menu

LED

Power

2.3 OSD Operation

Click MENU to display the OSD window as shown in the following

figure.
Click < or > to select the function to be adjusted as shown in the
following figure.
Click the MENU to select the function to be adjusted.
Click < or > to change current settings.
To exit OSD, select to close the OSD window and save changes. .

Bright/Contract Adjustment
Phase/Clock pulse Adjustment
Horizontal/Vertical Adjustment
Color Temp. Adjustment
Language Selection

OSD Setting
Auto Adjustment
Message
Restore
Exit

16

2.4 OSD function definition

Primary Secondary
Secondary
Description
Directory Directory Directory Items
Symbol
Symbol
Contrast
Adjust the contrast between the foreground and
background of an image on the screen
Brightness
Adjust the background brightness of the screen
Phase
Clock Pulse
Horizontal

Vertical

N/A

Adjust the focus of the image (for analog input

adjustment only)
Adjust the clock pulse of the image (for input
adjustment only)
Move the image left and right on the screen (for
input adjustment only)

Move the image up and down on the screen (for

input adjustment only)

N/A

Warm Color
Set up the color temp. to be warm white color
Temp.
Cold Color
Set up the color temp. to be cold white color
Temp.
User
Definition/Red
User
Adjust red/green/blue gain
Definition/Green
User
Definition/Blue
English
Select the language you want

N/A

N/A

Deutsch

N/A

Franais

N/A

Espaol

N/A
N/A

Italiano

N/A

N/A

Horizontal
Move OSD left and right
Vertical

N/A

Move OSD up and down

OSD Time
Display
Auto
Adjustment

Adjust OSD time display settings

Message

Display resolution, H/V frequency and the input

port used for current input timing function.

Set up horizontal, vertical, sequence and focus

automatically

(for analog input

only)

N/A

17

N/A

Restore

Restore to factory settings

N/A

Exit

Close the OSD window and save changes.

2.5 Plug and Play

The product provides the latest VESA plug and play function to prevent
complicated and time-consuming installation procedures. The plug and play
function allows your computer system to identify the LCD display easily and
set up the functions of the LCD display automatically.
The LCD display transfers the Extended Display Identification Data (EDID)
to your computer system via the Display Data Channel (DDC), so that your
computer can use the self-setting function of the LCD display.

2.6 Power Saver

The LCD display has a built-in Power Control System (Power Saver).
When the LCD display is not operated during a certain time, the Power Control
System will brings the LCD display into low voltage status automatically to
save power. Move the mouse slightly or press any key to return to the normal
operation.
The Power Saver function can only be operated by the display card of the
computer system. You can set up this function from your computer.
The LCD display is compatible with EPAENERGY STAR NTEK when used
with VESA DPMS
To save power and extend the life of the product, turn off the LCD display
power supply when it is not used or when remaining idle for a long time.

18

MACHINE DISASSEMBLY
AND ASSEMBLY

Chapter 3
3.1
Disas

sembly Procedures

Picture

Description
Push the hooks and stand bottom away

Remove Hinge Cover

Loosen and remove 6 screws to remove Stand Assy

Loose and remove 5 screws.

Separate Bezel hooks to take Bezel and Rear Cover

apart.

Lift up Rear Cover

Remove FFC

19

Loose and remove 4 screws

Loose and remove 5 screws

Remove the Cover of X-PCB

Remove 4 pieces of Backlight wires.

Loose and remove 4 screws

Remove Power PCBA

Remove 3 pieces of FFC from AD PCBA

Open the fixed cover at AD

20

Loose and remove 1 screw

Remove AD PCBA

Disassembly PCBA complete.

Lift up LCD module and remove bezel.

Remove FFC.

Separate both Audio Cable.

Loose and remove 2 screws.

Take OSD PCBA apart

21

3.2 Assembly Procedures

Place OSD PCBA.

Fasten 2 screws

Insert Audit Cable to connectors of OSD PCBA

Bezel assembly complete.

Insert FFC.

Place LCD module.

Attach the Tinfoil

22

Insert new AD PCBA

Insert 3 pieces of FFC to AD PCBA

. Insert new Power PCBA

Fasten 4 fixed screws of Power PCBA

Insert 4 pieces of Backlight wires

Fasten 5 screws

Join the cover hooks of X-PCB and fasten the screw

Fasten 4 screws

23

Place Rear Cover

Join hooks of Rear Cover

with Bezel

Fasten 5 screws

Place Stand Assy.

Fasten 6 screws

Insert Stand Cover

Have the hook latched

24

Troubleshooting

Chapter 4

4.1 Abnormal Display Troubleshooting

25

26

4.2 Abnormal (ON/OFF, LCD display, Keyboard ) Troubleshooting

27

4.3 Abnormal (BIOS, OSD, Other Display ) Troubleshooting

28

4.4 Audio Abnormal Troubleshooting

29

Connector Information

Chapter 5

5.1 Function block Diagram

Speaker

OSD Key

Audio
Audio In
3.3V
DVI-D
Digital
D-sub
Analog Video

Main

LCD
Signal

DC/D
DCDC -19V

Inverter

Backlight

30

5.2 Connector Location

31

5.3 Main Board Pin Assignment Introduction

5.3.1 CN1 Pin assignment

Pin No.
1
2
3
4
5
6
7
8

Symbol
INV_EN
INV_ADJ
GND
GND
VIN_19V
GND
VIN_19V
VIN_19V

Description
Inverter enable
Brightness Adjustment
Ground
Ground
Input source
Ground
Input source
Input source

5.3.2 CN3 Pin assignment

Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

Symbol
ESTH
GND
EB2P
EB2N
EB1P
EB1N
EB0P
EB0N
GND
EG2P
EG2N
EG1P
EG1N
EG0P
EG0N
GND
GMA10
GMA9
GMA8
GMA7
GMA6
VSA

Description
EVEN PATH STAR PULSE
GROUND
EVEN PATH BLUE DATA BIT
EVEN PATH BLUE DATA BIT
EVEN PATH BLUE DATA BIT
EVEN PATH BLUE DATA BIT
EVEN PATH BLUE DATA BIT
EVEN PATH BLUE DATA BIT
GROUND
EVEN PATH GREEN DATA BIT
EVEN PATH GREEN DATA BIT
EVEN PATH GREEN DATA BIT
EVEN PATH GREEN DATA BIT
EVEN PATH GREEN DATA BIT
EVEN PATH GREEN DATA BIT
GROUND
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
DATA IC VOLTAGE
32

23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

VSA
VSA
VSA
GMA5
GMA4
GMA3
GMA2
GMA1
GND
ECLKP
ECLKN
GND
ER2P
ER2N
ER1P
ER1N
ER0P
ER0N

DATA IC VOLTAGE
DATA IC VOLTAGE
DATA IC VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GAMMA VOLTAGE
GROUND
EVEN PATH CLOCK
EVEN PATH CLOCK
GROUND
EVEN PATH RED DATA BIT
EVEN PATH RED DATA BIT
EVEN PATH RED DATA BIT
EVEN PATH RED DATA BIT
EVEN PATH RED DATA BIT
EVEN PATH RED DATA BIT

5.3.3 CN4 Pin assignment

Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Symbol
OB2P
OB2N
OB1P
OB1N
OB0P
OB0N
GND
OG2P
OG2N
OG1P
OG1N
OG0P
OG0N
GND
OCLKP
OCLKN

Description
ODD PATH BLUE DATA BIT
ODD PATH BLUE DATA BIT
ODD PATH BLUE DATA BIT
ODD PATH BLUE DATA BIT
ODD PATH BLUE DATA BIT
ODD PATH BLUE DATA BIT
GROUND
ODD PATH GREEN DATA BIT
ODD PATH GREEN DATA BIT
ODD PATH GREEN DATA BIT
ODD PATH GREEN DATA BIT
ODD PATH GREEN DATA BIT
ODD PATH GREEN DATA BIT
GROUND
ODD PATH CLOCK
ODD PATH CLOCK

33

17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

GND
STB
POL
GND
OR2P
OR2N
OR1P
OR1N
OR0P
OR0N
OSTH
GND
VSD
VSD
VSD
VCOM
VCOM
VCOM
VCOM
GND
REP1
REP2
REP3
REP4

GROUND
DATA LATCH
POLARITH INVERTING
GROUND
ODD PATH RED DATA BIT
ODD PATH RED DATA BIT
ODD PATH RED DATA BIT
ODD PATH RED DATA BIT
ODD PATH RED DATA BIT
ODD PATH RED DATA BIT
ODD PATH STAR PULSE
GROUND
DATA IC VOLTAGE
DATA IC VOLTAGE
DATA IC VOLTAGE
PANEL COMMOM VOLTAGE
PANEL COMMOM VOLTAGE
PANEL COMMOM VOLTAGE
PANEL COMMOM VOLTAGE
GROUND
PANEL REPAIR LINE
PANEL REPAIR LINE
PANEL REPAIR LINE
PANEL REPAIR LINE

34

5.3.4 CN5 Pin assignment

Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Symbol
VCM
VCM
GND
REP4
REP3
REP2
REP1
NC
GND
CKV
OE
STV
VGD
VGD
PANEL_VGL
PANEL_VGL
GND
GND
PANEL_VHL
PANEL_VHL

Description
PANEL COMMOM VOLTAGE
PANEL COMMOM VOLTAGE
GROUND
PANEL REPAIR LINE
PANEL REPAIR LINE
PANEL REPAIR LINE
PANEL REPAIR LINE
NC
GROUND
SCAN IC CLOCK
SCAN DATA OUTPUT ENABLE
SCAN IC START PULSE
SCAN IC VOLTAGE
SCAN IC VOLTAGE
PANEL DRIVING VOLTAGE
PANEL DRIVING VOLTAGE
GROUND
GROUND
PANEL DRIVING VOLTAGE
PANEL DRIVING VOLTAGE

35

5.3.5 CN7 Pin assignment

Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Symbol
GND
GND
GND
AUDIO/LAUDIO/L+
AUDIO/RAUDIO/R+
PWR_SW
LED_O
LED_G
AUTO_ADJ
SOURCE_SEL
KEY_UP
KEY_DOWN
MENU

Description
GROUND
GROUND
GROUND
AUDIO OUTPUT
AUDIO OUTPUT
AUDIO OUTPUT
AUDIO OUTPUT
POWER KEY
ORANGE LED
GREEN LED
AUTO ADJUSTMENT
INPUT SOURCE SELECTION
UP KEY
DOWN KEY
MENU KEY

5.3.6 CN9 Pin assignment

Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Symbol
RIN
GIN
BIN
GND
GND
RGN
GGN
BGN
VGA_5V
GND
GND
VGA_SDA
VGA_HS
VGA_VS
VGA_SCL

Description
RED INPUT
GREEN INPUT
BLUE INPUT
GROUND
GROUND
RED INPUT GROUND
GREEN INPUT GROUND
BLUE INPUT GROUND
VGA INPUT 5V
GROUND
GROUND
I2C
H-SYNC
V-SYNC
I2C

36

FRU (Field Replaceable Unit) List

Chapter 6

Part List
Picture

Partname Description
Adapter

Vendor
Part No.

Adaptor(AC/DC),60W,19 2719060195
V,3.16A,DA-60F19AB,ASIAN

FUNCTION PCBA For A170E1T,A170E1-H01BUTTON

K,X7,Rigid,103-01
BOARD

35A17K011
0

2714000005
INVERTER DC/AC Inverter,TWSBOARD
444938,2560V(min)/5mA(Ty
p)

Main Board PCBA For A170E1H,A170E1-HS,X3,Rigid,105-02

35A17S012
3

CABLES

3241700002
FFC ADOSD,15pin,pitch1.0,180*
16mm

AUDIO
CABLE

28AWG,180 cm

37

32F2818001

MONITOR
CABLE

Picture

427C,30AWG,180cm

Partname Description

32F3018001

Vendor
Part No.

STAND
BASE

ABS,modify,origin

LCD
FRONT
BEZEL

Bezel Assy

40A1722914

LCD BACK
COVER

Rear Assy

40A1722914

40A1792952

Hinge Cover ABS,modify,origin

40A1792957

MAINBOAR Cover_pcb_ad,D-Sub
D COVER Only

41A1799107

FFC
COVER

41A1799102

Cover-FFC

38

39