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Lovie Marshall

11816 Roxbury St, Detroit, MI. 48224


Phone: (313-645-6271) Email: luv716@yahoo.com
OBJECTIVE
To acquire a position with the potential for advancement where I can utilize my knowledge and experience.
EDUCATION

Wayne State University Detroit, Michigan


Detroit Business Institute Detroit, Michigan

WORK EXPERIENCE
January 2007 - Present
Accounts Receivable Clerk
Wayne State University, Detroit, MI
Maintain, reconcile and monitor financial transactions and AR balances.
Daily contact with collection agencies to review delinquent accounts and appropriate assignment to agency.
Update account records and with payment status according to double entry bookkeeping methods.
Placing and releasing collection/account holds.
Responsible for documentation regarding internal and external billing and collection activities.
Preparation of special activity reports, summaries, and lists of AR transactions.
Answer general inquiries regarding department operations, activities and applicable University guidelines and
regulations.
Contact appropriate University personnel and students regarding accounts, errors and discrepancies on financial
documents and standard operations and services.
January 2001 March 2006
Office Administrator/Mortgage Processor
Morton Development, Harper Woods, MI
Created, organized and maintained general office files, customer files and referrals.
Prepared mortgage loan file and data entry of loan information.
Ordering credit reports, title, land survey, property appraisals, pay off and pay history.
Submitted mortgage documentation to lenders for mortgage approvals.
Verified client employment through direct contact with employers via phone, fax and email.
Loan Originating
March 1999 December 2001
Office Clerk
Blue Care Network, Bingham Farms, MI
Research and organized information for correspondence, spreadsheets and reports on the behalf of departments
managers.
Data entry for Accounts Payable and Medical Management.
Organized and maintained office files
Word processing and typing for Accounts Payable
Responsible for processing and tracking AR transactions.
December 1997 February 1999
Sales Associate
United Colors of Benetton, Troy, MI
Responsible for general customer service including sales.
Updated client information, correspond with client regarding incoming merchandise and sales.
Process incoming stock.
Organized and maintained visual display.
Cash register transactions
CLERICAL KNOWLEDGE

Typing: 50 WPM
Data entry
SCT Banner
Cognos

Smarti
Microsoft Office: Word,
Excel, Powerpoint

Demonstrated problem
solving skills in customer
service and office detail

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