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Advanced Persuasion
Patterns
Lesson 19
By
Rintu Basu
The NLP Company
http://www.theNLPcompany.com
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Foreword
Welcome to lesson 19 of The Beginners Guide to Advanced Persuasion
Patterns! In this lesson we are going into further depth about 4MAT
Response
Prediction
DISTORTIONS
Mind Reading: Claiming to know
someone's internal state.
Ex: "My boss doesnt like me."
Gathers evidence.
Recovers source of the
belief, the Performative,
strategy for the belief.
Recovers Complex
Equivalence. Counter
Example.
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Linguistic Assumption:
Ex: "If my boss knew how much I
suffered, he wouldn't do that."
There are 3 Linguistic Assumption in this
sentence: (a) I suffer, (b) My boss acts in
some way, and (c) My boss doesn't know
I suffer.
GENERALISATIONS
Universal Quantifiers: Universal
Generalisations such as all, every, never,
everyone, no one, etc.
Ex: "She never listens to me."
Modal Operators:
(a) Modal Operators of Necessity: As
in should, shouldn't, must, must not, have
to, need to it is necessary.
Ex: "I have to take care of her."
(b) Modal Operators of Possibility: (Or
Impossibility.) As in can/can't, will/won't,
may/may not, possible/impossible.
Ex: "I can't tell him the truth."
DELETIONS
Nominalizations: Process words that
have been frozen in time, making them
nouns.
Ex: "There is no communication here."
Unspecified Verbs:
Ex: "He rejected me."
Simple Deletions:
(a) Simple Deletions:
Ex: "I am uncomfortable."
(b) Lack of Referential Index: Fails to
specify a person or thing.
Ex: "They don't listen to me."
(c) Comparative Deletions: As in good,
better, best, worst, more, less, most,
least.
Ex: "She's a better person."
Recovers Counter
Examples, Effects,
Outcomes.
Recovers Effects,
Outcome.
Recovers Causes
"How, specifically?"
Recovers Deletion.
(a) "About what/whom?"
(b) "Who, specifically, doesn't
listen to you?"
Recovers Comparative
Deletion.
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Meta Model
This table will give you examples of all the common deletions, distortions and
generalisations as well as the types of questions you can use to challenge them.
Find a few common phrases that you come across and start challenging them in
the same way as you were doing with all the other exercises we discussed on the
video presentation.
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Now start asking people sequences of questions and notice what happens in their
heads.
Ill see you in seven.
Cheers
Rintu
Coming Up Next Week
We now have everything in place to deconstruct a sales process. Really
what we are doing is looking at sequences of questions to lead to a
particular result.
This is all building up to looking at belief change workwhich is where we
will be going in a couple of weeks time.
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