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Priority:
MEDIUM: All units identified to have this problem should be shipped to Thrane & Thrane
A/S for repair.
Identification:
If you can not logon at Indian Ocean (IOR), and you are sure that you are in the coverage
area of the IOR satellite. Please verify that the unit can logon to other visible regions e.g.
AORW, AORE or POR.
The actual problem is related to internal generated noise in the mini-c terminal in some
production batches. The internal generated noise ratio might vary slightly depending on
the environment e.g. temperature, location (worst at edge of coverage), installation etc.
If in doubt please contact support support@thrane.com
TU
UT
Action:
Units identified to have this problem should be sent back to Thrane & Thrane A/S for
service.
Please make a remark that the unit has the IOR problem.
Thrane & Thrane
After Sales Service