SR.

NO DATE OF
.
RECEIVING
1
19/12/08

MODEL NO.

SR.NO.

CUSTMOR NAME

CUSTMOR ADDRESS

PHONE NUMBER

PROBLEM REPORTED

LBP2900B

MBGA200226

BHARAT BHUSHAN GARG

ROHTAK

NA

BLACK LINES

23/1/09

LBP5000

LPTA0101371

PGIMS,RTK

PGIMS,RTK

NA

PRINTING PROBLEM

3
4

18/Feb/09
4/Jan/09

AAPNI9395
MBGA900277

HARYANA COMPUTER
COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

IMPROVEMENT TRUST MARKET,RTK

9416050298
9416054507

PRINTING PROBLEM
PRINTING PROBLEM

5/May/09

PIXMAIX4000
LBP2900B
IMAGECLASSMF
4122

T149202

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

PRINTING PROBLEM

15/5/09

LBP2900B

MBGA300786

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

BLACK LINES

7
8

29/5/09
20/7/09

MBGA200226
MBGA300888

COMP WORLD
RAJKUMAR

IMPROVEMENT TRUST MARKET,RTK

VPO-JULANA

9416054507
NA

BLACK LINES
BLACK LINES

24/8/09

SUB19741

AJAY

AJAY PHOTO STUDIO,SEC-4,RTK

9991659145

PAPER PROBLEM

10

21/11/09

MBGA316689

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

NOT INITALING

11

12/Jan/09

LBP2900B
LBP2900B
IMAGECLASSMF
4122
LBP2900B
IMAGECLASSMF
4122

SUB0904

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

PAPER PROBLEM

12

28/12/09

LBP2900B

MBGA300886

RAJKUMAR

VPO-JULANA

NA

BLACK LINES

13
14
15
16

1/May/10
1/Nov/10
15/1/10
27/01/10

LBP2900B
MF4320D
LBP2900B
LBP2900B

MBGA200226
EMT20123
MBGA316689
MBGA300888

BHARAT BHUSHAN GARG

SANDEEP
COMP WORLD
RAJKUMAR

ROHTAK
RTK
IMPROVEMENT TRUST MARKET,RTK
VPO-JULANA

NA
NA
9416054507
NA

NOT INITALING
NOISE PROBLEM
BLACK LINES
BLACK LINES

17

3/May/10

LBP2900

LPMA452692

MANISH SAINI

HEERA COMP PALIKA BAZAR RTK

9813012000

BLACK LINES

18

3/Aug/10

T149202

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

PAPER PROBLEM

19
20
21
22

19/3/10
22/3/10
30/03/10
5/Jan/10

MBGA401954
MEXA301202
MBGA311690
MBGA445090

COMP WORLD
HUDA OFFICE
ARVIND BHATIA
JITU ENTERPRISE

IMPROVEMENT TRUST MARKET,RTK

SECT-1 RTK.
HISSAR ROAD RTK
PALIKA BAZAR RTK

9416054507
NA
9812353501
9812050753

INTERFACE PROBLEM
BLACK LINES
BLACK LINES
BLACK LINES

23

5/Jun/10

EMT25992

VINOD MALIK

NBC COMPUTER DEV COLONY RTK

9812093810

NO POWER

24

5/Dec/10

EMT39278

BATRA CAF

MODEL TOWN,RTK

9812204772

ERROR 225

25
26
27
28
29
30
31
32
33
34
35

15/5/10
31/5/10
6/Apr/10
6/Dec/10
25/6/10
29/6/10
7/Jul/10
7/Aug/10
21/7/10
24/7/10
8/Jul/10

IMAGECLASSMF
4122
LBP2900
LBP3108
LBP2900B
LBP2900
IMAGECLASSMF
4320D
IMAGECLASSMF
4320D
PIXMAMP145
LIDE100
MF4320D
LBP3300
LBP2900
MF4350
LBP2900
MF4320D
LBP2900B
MF4320D
LBP2900B

JJLN97405
KDMA66158
EMT3980
LQHA153942
MBGA445090
ELD32231
MBGA73594
EMT39278
MBGA242295
EMT08143
MBGA451009

COMP WORLD
RAJSH
COMP WORLD
AAKASH
JITU ENTERPRISE
PGIMS,RTK
COMP WORLD
BATRA CAF
KRISHNA COMP
COMP WORLD
COMP CARE

IMPROVEMENT TRUST MARKET,RTK

RTK
IMPROVEMENT TRUST MARKET,RTK
RTK
PALIKA BAZAR RTK
RTK
IMPROVEMENT TRUST MARKET,RTK
RTK
RTK
IMPROVEMENT TRUST MARKET,RTK
DEV COLONY,RTK

9416054507
NA
9416054507
NA
9812050753
NA
9416054507
9812204772
NA
9416054507
9896005005

NOT WORKING
NOT WORKING
NOISE PROBLEM
NOISE PROBLEM
ERROR 225
NOISE PROBLEM
NO POWER
ERROR 225
BLACK LINES
ERROR 225
BLACK LINES

36

8/Oct/10

LBP2900B

MBGA256095

COMP CARE

DEV COLONY,RTK

9896005005

BLACK LINES

37

8/Oct/10

LBP2900B

MBGA253218

COMP WORLD

IMPROVEMENT TRUST MARKET,RTK

9416054507

NO POWER

38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56

17/8/10
20/8/10
27/8/10
27/8/10
31/8/10
9/Jan/10
9/Jan/10
17/09/10
18/09/10
18/09/10
18/09/10
21/07/10
24/09/10
24/09/10
10/Jan/10
10/Jan/10
10/Jan/10
10/May/10
10/May/10

LBP2900B
LBP2900B
LBP2900B
LBP2900
LBP2900B
MF4320D
SUPERG3
LBP2900B
MF4350
LBP2900
LBP2900
LBP2900B
LBP2900B
LBP2900B
LBP2900B
LBP2900B
LBP2900B
MF4370D
MF4320D

MBGA010997
MBGA426512
MBGA340667
LPMA618852
MBGA466962
EMT39890
ELD15524
MBGA220851
ELD23262
MBGA332735
MBGA203533
MBGA242295
MBGA445093
MBGA805823
MBGA736517
MBGA828041
MBGA256098
EKQ06654
EMT54986

C DESTINATION
M K ELECTRONICS
JITENDER
HSEB
KAPIL
COMP WORLD
CONTROLLER OFFICE RTK
COMP WORLD
JITU ENTERPRISE
MG;KUNDU
DAVENDRA PHOTOSTATE
KRISHNA COMP
RAJKUMAR
COMP WORLD
MR KAPIL
MR KAPIL
MR KAPIL
ESI DISPENSERY
GULSHAN

NARAYAN COMPLEX RTK

PREM NGR JAIL ROAD RTK
RAM GOPAL COLONY RTK
BHIWANI
RTK
IMPROVEMENT TRUST MARKET,RTK
RTK
IMPROVEMENT TRUST MARKET,RTK
PALIKA BAZAR RTK
B-59 SECT-14 RTK
IMPROVEMENT TRUST MARKET,RTK
RTK
RKP SR,SEC.SCHOOL MADINA
IMPROVEMENT TRUST MARKET,RTK
MDU ROHTAK
MDU ROHTAK
MDU ROHTAK
SHIVAJI COLONY RTK
VPO-CHAMARIAN RTK

9812300090
9991090260
9215755505
NA
9050501796
9416054507
101
9416054507
9812050753
9992009277
9416054507
NA
9992969060
9416054507
9050501796
9050501796
9050501796
01262-238232
9254469438

FIXING UNIT ERROR

BLACK LINES
NO POWER
NOISE PROBLEM
NOISE PROBLEM
ERROR 225
ERROR 225
NOISE PROBLEM
NOISE PROBLEM
PAPER PROBLEM
PAPER PROBLEM
BLACK LINES
NOISE PROBLEM
NOISE PROBLEM
NOISE PROBLEM
NOISE PROBLEM
NOISE PROBLEM
NOT PRINTING
ERROR 225

57

10/Jun/10

LBP2900

LPMA707592

DR.KAMAL MALHOTRA

RTK

9416189380

BLACK LINES

58
59

10/Nov/10
10/Dec/10

LBP2900B
LBP2900B

MBGA446855
MBGA843441

ROYAL COMPUTERS
MR PUNIT

IMPROVEMENT TRUST MARKET,RTK

P.C. WORLD SHOP NO.160 SECT-2-3 PART ROHTAK

9896432043
9416435526

NOISE PROBLEM
NO POWER

60

16/10/2010

LBP2900B

MBGA480708

MR RAKESH

PANCHRATNA FASTNERS LTD ROHTAK

9728845719

NO POWER

61

19/10/2010

62
63
64
65
66
67

EMT25992

VINOD MALIK

NBC COMPUTER DEV COLONY RTK

9812093810

NO POWER

19/10/2010
19/10/2010
21/10/2010
21/10/2010
22/10/2010
23/10/2010

IMAGECLASSMF
4320D
LBP2900B
LBP2900B
LBP2900B
MF4320D
LBP2900B
MP258

MBGA125191
MBGA397083
MBGA211804
EMT54989
MBGA133186
JUDD13399

J P KAUSHIK
RANJANA
TEJPAL
GULSHAN
DR.RAVI MOHAN
MR SURENDER

SHANTI PHARMA GNGA PLACE MKT.RTK

ROHTAK ENGG COLLEGE RTK
ROYAL COMP. IMPROVEMENT TRUST MKT. RTK.
VPO-CHAMARIAN RTK
SUBASH NAGAR ROHTAK
AIRCELL ASHA COMMUNICATION RTK

9812176076
9466903580
9896432043
9254469438
9992674888
9802194001

NOISE PROBLEM
NOISE PROBLEM
NOISE PROBLEM
ERROR 225
PRINTING PROBLEM
PRINTING PROBLEM

68

27/10/2010

LBP2900B

MBGA107587

ANIL

YATHARTHA YANTRA UDHYOG IDC HISSAR ROAD RTK

9896651334

NOISE PROBLEM

69

28/10/2010

LBP2900B

MBGA250825

SANJAY KUMAR

C/O ROYAL COMPUTER IMPROVEMENT TRUST MKT RTK

9896432043

BLACK LINES

70
71
72

11/Feb/10
11/Sep/10
17/11/2010

LBP2900B
LBP2900B
LBP2900B

MBGA813077
MBGA105930
MBGA804336

TEJPAL
MR.KAPIL
JAI PARKASH

ROYAL COMP. IMPROVEMENT TRUST MKT. RTK.

M D UNIVERSITY RTK
9/9 MATA GATE RTK

9896432043
9050501796
9466722854

PAPER PROBLEM
BLACK LINES
TONNER SENSING

73

26/10/2010

MX328

JSDA32754

KRISHNA BUILDER

MDU ROHTAK

9991000369

NOT WORKING

74

27/10/2010

LBP2900B

MBGA450135

MR. SUNIL AHUJA

SONIPAT STAND RTK

9315848808

DARK LINES

75

17/11/2010

MP258

JUDD12380

MR DILBAG SINGH

HO.NO.2200 GALI NO.6 PREM NGR RTK

9416384118

NOT WORKING

76

18/11/2010

LBP2900B

MBGA356150

MR KAPIL

MDU ROHTAK

9050501796

NOT WORKING

77
78
79

18/10/2010
18/11/2010
26/11/2010

LBP2900B
MF4320D
MF4320D

MBGA812398
EMT20123
EMT54986

DR RAVI MOHAN
SANDEEP
GULSHAN

SUBASH NAGAR ROHTAK

CAREER ACHIVERS ABOVE CANARA BANK RTK
V.P.O. CHAMARIAN ROHTAK

9416051114
9255456511
9254469438

NO RESPONSE FROM COMPUTER

NOISE PROBLEM
ERROR 225

80
81
82

26/11/2010
12/Sep/10
12/Oct/10

LBP2900B
LBP2900B
LBP2900B

MBGA246746
MBGA267918
MBGA356125

COMPUTER WORD
SHER SINGH
MR. HITESH

83

12/Nov/10

LBP2900B

MBGA714326

MR DEV DUTT

84
85

13/12/2010
14/12/2010

MP276
LBP2900B

JUTA22312
MBGA133186

A.K. COMMUNICATION
DR.RAVI MOHAN

IMPROVEMENT TRUST MARKET,RTK

V.P.O. KANHELI ROHTAK
V.P.O KARONTHA RTK
C/O HARYANA COMPUTER IMPROVMRNT TRUST MKT
RTK
V.P.O.HUMAUPUR RTK
SUBASH NAGAR ROHTAK

9416054507
9992674888
9728845245

NOISE PROBLEM
DARK LINES
DARK LINES

9996136036

PRINTING PROBLEM

9050076300
9416866144

PRINTING PROBLEM
PAPER JAM

ACTION TAKEN

PART DEATAIL

FFA CHANGED

FIXING FILM CHANGED

N/A

CARTRIDGE CHANGED

WITHOUT WARRANTY

23/1/09

YELLOW CARTIDGE CHANGED

LUBRICATION

CARTRIDGE CHANGED
NA

UNDER WARRANTY
UNDER WARRANTY

18/2/09
1/4/2009

PAPER SENSOR CLEANED

PAPER SENSOR

UNDER WARRANTY

5/5/2009

FFA CHANGED,PRESSURE ROLLER

CHANGED
FFA CHANGED
FFA CHANGED

RM1-2052-020, RC1-2135000
RM1-2052-020
RM1-2052-020

UNDER WARRANTY

15/5/09

UNDER WARRANTY
UNDER WARRANTY

29/5/09
20/7/09

PAPER SENSOR CLEANED

NA

UNDER WARRANTY

24/8/09

UNDER WARRANTY

21/11/09

UNDER WARRANTY

1/12/2009

UNDER WARRANTY

28/12/09

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

5/1/2010
11/1/2010
15/1/10
27/01/10

UNDER WARRANTY

5/3/2010

LOGIC CARD CHANGED

WARRANTY DEATAIL

DELIVERY DATE
19/12/08

PAPER SENSOR CLEANED

NA

FFA CHANGED,PRESSURE ROLLER

CHANGED
FFA CHANGED
LUBRICATION
FFA CHANGED
FFA CHANGED
FFA CHANGED,PRESSURE ROLLER
CHANGED

RM1-2052-020, RC1-2135000
RM1-2052-020
NA
RM1-2052-020
RM1-2052-020
RM1-2052-020, RC1-2135000

PRESSURE ROLLER CHANGED

RC1-2135-000

UNDER WARRANTY

8/3/2010

LOGIC CARD CHANGED

FFA CHANGED
FFA CHANGED
FFA CHANGED

NA
RM1-2052-020
RM1-2052-020
RM1-2052-020

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

19/3/10
22/03/10
30/03/10
1/5/2010

POWER CARD CHANGED

NA

UNDER WARRANTY

6/5/2010

SCANNER CHANGED

NA

UNDER WARRANTY

12/510

SERVICING
SERVICING
LUBRICATION
LUBRICATION
SCANNER CHANGED
LUBRICATION
SUPPLY CARD CHANGE
SCANNER CHANGED
FFA CHANGED
SERVICING
FFA CHANGED
FFA CHANGED,PRESSURE ROLLER
CHANGED
POWER CARD REPAIRED

NA
NA
NA
NA
NA
NA
NA
NA
RM1-2052-020
NA
RM1-2052-020
RM1-2052-020, RC1-2135000
NA

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

15/5/10
31/5/10
4/6/2010
12/6/2010
25/6/10
29/6/10
7/7/2010
8/7/2010
21/7/10
24/7/10
7/8/2010

UNDER WARRANTY

10/8/2010

UNDER WARRANTY

10/8/2010

FFA CHANGED
FFA CHANGED
SUPPLY CARD REPAIR
LUBRICATION
LUBRICATION
SERVICING
SERVICING
LUBRICATION
LUBRICATION
PRESSURE ROLLER CHANGED
PRESSURE ROLLER CHANGED
FFA CHANGED
LUBRICATION
LUBRICATION
LUBRICATION
LUBRICATION
LUBRICATION
TONNER EMPTY
SERVICING
FFA CHANGED,PRESSURE ROLLER
CHANGED
LUBRICATION
POWER CARD REPAIRED
POWER CARD& VIDEO CARD&SCANNER
UNIT CHANGED

RM1-2052-020
RM1-2052-020
NA
NA
NA
NA
NA
NA
NA
RC1-2135-000
RC1-2135-000
RM1-2052-020
NA
NA
NA
NA
NA
NA
NA
RM1-2052-020 ,RC1-2135020
NA

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

17/8/10
20/8/10
27/8/10
27/8/10
31/8/10
1/9/2010
1/9/2010
18/09/10
18/09/10
18/09/10
18/09/10
21/07/10
24/09/10
24/09/10
1/10/2010
1/10/2010
1/10/2010
5/10/2010
5/10/2010

UNDER WARRANTY

6/10/2010

UNDER WARRANTY
UNDER WARRANTY

11/10/2010
12/10/2010

RM1-2316-000,RM1-3125000,RM1-3956-000

UNDER WARRANTY

29/10/2010

POWER CARD REPAIRED

NA

UNDER WARRANTY

19/10/2010

LUBRICATION
LUBRICATION
LUBRICATION
SERVICING
TONNER EMPTY
CARTRIDGE PROBLEM

NA
NA
NA
NA
NA
NA

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

19/10/2010
19/10/2010
21/10/2010
21/10/2010
22/10/2010
23/10/2010

LUBRICATION

NA

UNDER WARRANTY

27/10/2010

F F A CHANGED

RM1-2052-020

UNDER WARRANTY

28/10/2010

SERVICING
F F A CHANGED
NPF

NA
RM1-2052-020
NA
QM3-4975-000 & QM34009-000
NA
QC2-8188-000 & QM34009-000
RM1-2316-000,RM1-3125OOO
NA
NA
FK2-2869-000

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

2/11/2010
9/11/2010
17/11/2010

UNDER WARRANTY

16/11/2010

UNDER WARRANTY

27/10/2010

UNDER WARRANTY

26/11/2010

UNDER WARRANTY

26/11/2010

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

18/11/2010
18/11/2010
6/12/2010

LOGIC BOARD & DRIVE ASS'Y CHANGED

TONNER EMPTY
SPRI TIMING SPLIT STRIP FILM & DRIVE
ASSY
SUPPLY CARD & VIDEO CARD
USB CABLE LOOSE
LUBRICATION
CIS UNIT CHANGED

LUBRICATION
F F A CHANGED
F F A CHANGED

NA
RM1-2052-020
RM1-2052-020

UNDER WARRANTY
UNDER WARRANTY
UNDER WARRANTY

26/11/2010
9/12/2010
10/12/2010

TONNER EMPTY

NA

UNDER WARRANTY

11/12/2010

CARTRIDGE PROBLEM
PAPER REMOVER FROM FFA

NA
NA

UNDER WARRANTY
UNDER WARRANTY

13/12/2010
14/12/2010