A. Explain __________________ and the marketing concept.
1. __________________: The process of developing, promoting, pricing, and distributing products in order to satisfy customers needs and wants. Marketing involves the total process of finding or creating a profitable market for specific goods or services. 2. __________________: Specific marketing activities designed to have fashion-oriented merchandise at the right time, place, quantity, and price to meet customer demand. 3. __________________: A business approach that directs all marketing efforts towards satisfying customer wants and needs. Customer needs must be determined before goods can be produced. B. Explain the __________________ and market identification. 1. Market: The group of all potential customers. These customers have __________________and the willingness and means to satisfy those wants. Businesses must understand who __________________are in order to efficiently meet their needs and wants. 2. Target market: __________________of a total market that a company desires to have as customers and toward whom it directs its marketing efforts. It is important that each fashion company carefully define its __________________in order to make or carry products directed toward that market. 3. Market segmentation: Dividing __________________into smaller groups having similar characteristics. Every business must decide which customers it can __________________to be successful. Businesses must identify those customers to whom they can sell the most and __________________profits. a. __________________ segmentation: A way to segment markets based on vital statistics of the population such as age, race, gender, education level, income level, and occupation. Examples: The GAP targets a youth market. Kmart and Wal-Mart target customers interested in discounts. b. __________________segmentation: A way of segmenting a market based on consumers lifestyles, values, attitudes, and self-concepts. Psychographic segmentation tries to explain consumer behavior and determine what the consumer is thinking and feeling. Behavior may be influenced by cultural background or social group. Examples: Fashion Merchandising C-1
Dressing down in the __________________a need for softer
fabrics and more __________________. Many magazine publishers today produce publications specific to people who share interests and activities, i.e., Golf Digest, Ski, and Modern Bride. c. __________________ segmentation: Segmenting a market based on where a person lives. Examples: Surf wear is primarily marketed at or near the coast. Ski wear __________________to individuals at or near areas that receive a lot of snow or in which skiing is a popular winter sport. d. __________________ segmentation: Dividing consumers into groups according to __________________. Behavioral segmentation groups consumers into categories based on what they are __________________in a product and why they buy the product. The marketer might consider what benefits the consumer wants, the __________________ rate of use of the product, loyalty to a particular product or brand, and response related to a special occasion. Example: (product benefits) Shoe manufacturers divide their market into segments for people who __________________in various sports. Each of these activities requires different demands on footwear; therefore, __________________ must market different shoes for each of the market segments. Each customer has different expectations of the shoes __________________activity they are participating in. C. Explain the marketing mix. 1. __________________: A combination of decisions a business must make in order to best reach __________________market; known as the four Ps of marketingproduct, place, price, promotion. 2. Product considerations. __________________must decide what goods or services are in demand and bring those products to the consumer. a. Choice of products. The __________________of consumers must be considered to determine which goods and services a business will offer to its customers. b. Brand name. What __________________products will the business offer? Will the business develop private brands? c. Level of quality. What level of __________________will the business offer? How well does product quality reflect business image? d. Packaging. Does the __________________ protect the product and provide necessary information about the product? e. Warranties/guarantees. How will the business __________________ guarantee satisfaction? Will warranties be offered when appropriate? 3. Place considerations. Marketers must make products __________________ at the right time and location. a. __________________ will products be offered to customers? Fashion Merchandising C-2
b. What method will be used to get products from producer to
consumer? (__________________) (1) Direct distribution: A distribution channel in which the producer sells goods or services to the final user. Example: A button manufacturer __________________to garment manufacturers. (2) Indirect distribution: A distribution channel in which goods or services __________________to the consumer through one or more intermediaries. The most common form of indirect distribution is when a product goes from manufacturer/producer to retailer to consumer. This is the __________________ fashion apparel takes. Example: Levi Strauss sells jeans to Belk who, in turn, sells to the consumer. c. What is the __________________method of transportation? 4. Price considerations. Marketers must decide on an __________________to charge customers for their products. a. Affected by __________________demand b. Cost of producing the item c. Markup d. Terms of sale such as credit and/or discounts 5. Promotion. __________________is the communication that informs, reminds, and persuades customers of __________________available to them. a. Advertising b. Publicity c. Personal selling d. Public relations 6. Many businesses also consider __________________ to be an important element in the marketing mix since they can make the difference between __________________by the way they carry out the other elements of the marketing mix. D. Explain the marketing functions as they relate to the fashion industry. 1. Distribution: The ____________________________________on their way from the manufacturer to the consumer. Distribution is referred to as place in the marketing mix. 2. Financing: Obtaining the __________________needed to cover the costs of operating a business. 3. Marketing-Information Management: Obtaining __________________ about what consumers want. Example: marketing research 4. Pricing: ____________________________________to charge for goods and services. Price must cover a. The costs __________________marketing research. b. The costs of __________________he business. c. The costs __________________the product. d. The costs __________________the product. e. The costs involved in __________________ the product. Fashion Merchandising C-3
f. The costs __________________ the product to the final consumer.
g. __________________ for all people involved in the marketing process. 5. Product/Service Management __________________necessary in designing, producing, maintaining, improving, and obtaining products or services __________________needs. 6. Promotion: Communication used to inform, persuade, or remind people about a businesss products. 7. Selling: Determining ____________________________________and responding to those needs and wants through planned, personalized communication intended __________________decisions and ensure satisfaction.