February 2014

EmployIndy Scorecard PY13

Definition

Red

Yellow

Green

PY12

1 QTD

2 QTD

12/8/2014

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

4 QTD

PYTD

Build & Diversify

Revenue

Grow revenue streams which provide additional flexibility to develop all levels of the workforce for Marion County current & prospective employers; special attention to revenue diversification will ensure longevity of EmployIndy and service to
Indy

Build & Diversify

Revenue

$ in increased total annual revenue

($3M/Yr; $250K/Mo)

Elevate
EmployIndy

Develop strategies, tactics, and initiatives that address the workforce needs of Marion County and ensure customers, stakeholders, and others are aware

Customer
Satisfaction

% of overall customer satisfaction

Business
Engagement

# of new Hiring Projects monthly

# of businesses offering Financial
Contributions annually
# of businesses offering new OJT/
Customized Training monthly
# of Hiring Commitments annually

Invest In Youth

$1>=$250,000 $ 4,477,957
249,999

$ 350,000

$ 2,805,000 $

$ 20,000

96.25%

$ 20,000

$ 3,175,000

95.70%

96.16%

<94%

94-94.99

>=95%

95.71%

96.69%

96.37%

96.36%

94.88%

96.38%

95.87%

94.16%

96.70%

<=5

6-9

>=10

N/A

13

<2

2-4

>=5

N/A

10

15

<3

3-4

>=5

N/A

<50

50 - 70

>70

N/A

24

12

37

26

17

43

86

Identification, development, and implementation of strategies and initiatives which enable youth to successfully complete secondary and/or post-secondary education and placement into high demand/high growth occupations.

% of youth entering
Youth Placement in
employment, post secondary
Employment or
ed, military service and/or
Education
occupational training

64.00%

<57.6%

57.671.99%

>=72%

63.90%

65.04%

60.00%

TBD

TBD

64.41%

Youth Attainment of
% of youth who attain HSD,
a Degree or
GED or recognized certificate
Certificate

58.00%

<50.0%

50.062.99%

>=63%

66.40%

64.82%

35.59%

TBD

TBD

61.18%

% out-of-school youth
increasing literacy/ numeracy
at least one grade level

41.00%

<28.7%

28.747.99%

>=48%

68.00%

66.67%

78.57%

TBD

TBD

70.21%

4 QTD

PYTD

Youth Literacy or
Numeracy Gains
Deliver Premier
Solutions

Continual review, improvement, and development of solutions to workforce obstacles faced by employers and job seekers.
Definition

IN Goal

Red

Yellow

Green

PY12

1 QTD

2 QTD

<54.0%

54-65.49

>=65.5%

63.20%

65.20%

65.60%

TBD

TBD

65.26%

<76%

76-82.99

>=83%

82.70%

81.84%

82.62%

TBD

TBD

82.01%

TBD

TBD

$ 13,273.62

Adult Entered
Employment Rate

% of adult participants
62.00%
employed in 1st Q after exit Q

Adult Retention
Rate

# of adult participants
employed in the 2nd & 3rd Q
after the exit Q

Adult Average
Earnings

Earnings in 2nd & 3rd Q after

$13,000>=$13,900 $
exit Q/ # of Adult participants $ 13,000 <$13,000
13,899
who exit during the Q

83.00%

13,130

$ 13,332 $

13,067

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

Definition

IN Goal

Red

Yellow

Green

PY12

1 QTD

2 QTD

3 QTD

4 QTD

PYTD

% of DW participants
employed in 1st quarter after
the exit Q

67.00%

<55.0%

55-71.99

>=72%

72.60%

73.43%

64.76%

TBD

TBD

71.68%

# of DW participants
DW Retention Rate employed in the 2nd & 3rd Q
after the exit Q

88.00%

<76

76-89.99

>=90%

86.10%

85.97%

82.39%

TBD

TBD

85.10%

TBD

TBD

$ 15,543.08

DW Entered
Employment Rate

DW Average
Earnings

Earnings in 2nd & 3rd Q after

$13,200$ 15,750 <$13,200
>=$16,500 $
exit Q/ # of DW participants
16,499
who exit during the Q
Definition

Better Educated
Workforce

$ 15,994

14,072

Red

Yellow

Green

PY12

1 QTD

2 QTD

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

4 QTD

PYTD

<40%

40-42.99

>=43%

38.40%

26%

49%

49%

54%

49%

51%

58%

44%

47%

50%

44%

<50

50-69.99

>=70

73.58

59.33

70.67

80.00

96.00

97.00

91.00

75.00

74.00

92.00

80.33

75.33

% of WIA training clients who complete

training

<75%

75-79.99

>=80%

86.21%

93%

90%

91%

69%

100%

87%

86%

96%

88%

90%

90%

% of WIA training clients who complete

training and obtain a credential

<77%

77-89.99

>=90%

102.09%

98%

89%

118.2%

100%

88%

102%

70%

130%

114%

105%

99%

<80

80-99.99

100-110

133

117

104

85

105

110

100

105

107

102

105

106

% of WIA clients self-reporting placement

Client Placements
in employment
"Where the Jobs
Are" Training
Investment

15,203

# of clients that receive training in a

WTJA target occupation

Mobile WorkOne

# of Mobile WorkOne events held

monthly.

Strengthen
Community
Access

Expand and enhance strategies to ensure Marion County employers and jobs seekers can gain access to workforce services in a convenient and effective manner

Community Access

% of customers accessing workforce

services via the Mobile WorkOne

<15;
>26%

15-21.99

22-26

23.46%

25.23%

21.06%

37.8%

28.5%

20.9%

29.06%

25.1%

22.0%

18.0%

21.69%

24.26%

Community
Training Access
Expand Career &
Sector Pathways
"Where the Jobs
Are" Availability

% of community access customers

entering training

<20;
>35%

20-24.99

25-35

47.79%

46.35%

47.67%

69.12%

53.13%

39.18%

53.81%

32.00%

44.59%

38.20%

38.26%

46.52%

79.30%

76.85%

Activity Measures

NT= Not Tracked

Design and implement targeted strategies, including industry subject matter experts, to address a variety of skill levels and access points on a career ladder within a particular sector
% of job orders that meet the "WTJA" list

<60%

60-74.99

>=75%

66.38%

70.65%

76.79%

81.48%

82.18%

78.30%

80.65%

79.30%

EmployIndy PY2012 Performance Scorecard

Red

Definition
Invest In Youth

Yellow

Green

PY09

PY10

PY11

JUL

AUG

SEPT

1 QTD

OCT

NOV

DEC

2 QTD

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

4 QTD

PYTD

2 QTD

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

4 QTD

PYTD

Identification, development, and implementation of strategies and initiatives which enable youth to successfully complete secondary and/or post-secondary education and placement into high demand/high growth
occupations.

EmployIndy Targets: Common Measures

Red

Yellow

Green

IN Goal

PY10

PY11

Youth Placement
in Employment or
Education

% of youth entering
employment, post secondary
ed, military service and/or
occupational training

<57.6%

57.671.99%

>=72%

72.0%

53.2%

58.75%

50.0%

68.0%

69.50%

TBD

60.2%

Youth Attainment
of a Degree or
Certificate

% of youth who attain HSD,

GED or recognized certificate

<50.0%

50.062.99%

>=63%

63.0%

45.7%

53.05%

53.2%

60.0%

75.90%

TBD

59.1%

Youth Literacy or
Numeracy Gains

% out-of-school youth
increasing literacy/ numeracy at
least one grade level

<28.7%

28.747.99%

>=48%

28.7%

5.5%

44.83%

69.2%

63.6%

72.70%

TBD

67.2%

Deliver Premier
Customer
Solutions

Continual review, improvement, and development of solutions to workforce obstacles faced by employers and job seekers

EmployIndy Targets: Common Measures

Red

Adult Entered
% of adult participants
<54.0%
Employment Rate employed in 1st Q after exit Q
# of adult participants employed
Adult Retention
<76%
in the 2nd & 3rd Q after the exit
Rate
Q
Earnings in 2nd & 3rd Q after
Adult Average
<$13,000
exit Q/ # of Adult participants
Earnings
who exit during the Q

JUL

JUL

AUG

SEPT

AUG

SEPT

1 QTD

OCT

1 QTD

OCT

NOV

NOV

DEC

Yellow

Green

IN Goal

PY10

PY11

4 QTD

PYTD

54-65.49

>=65.5%

65.5%

49.0%

58.45%

59.68%

DEC

61.02%

2 QTD

JAN

FEB

MAR

68.1%

3 QTD

APR

MAY

JUN

TBD

63.2%

76-82.99

>=83%

83.0%

76.3%

82.07%

83.64%

81.20%

79.9%

TBD

82.7%

$13,00013,899

>=$13,900

$ 13,900

$ 13,272

$13,250

$12,695

$12,979.04

$12,488.00

TBD

$ 13,130.00

72.1%

TBD

72.6%

DW Entered
% of DW participants employed
Employment Rate in 1st quarter after the exit Q

<55.0%

55-71.99

>=72%

72.0%

48.8%

61.64%

72.90%

74.36%

# of DW participants employed
DW Retention Rate in the 2nd & 3rd Q after the exit
Q

<76

76-89.99

>=90%

90.0%

77.5%

84.47%

84.58%

88.14%

83.0%

TBD

86.1%

$13,20016,499

>=$16,500

$ 16,500

$ 18,409

$14,985

$14,438

$15,202.52

$ 16,366.00

TBD

$ 15,203.34

DW Average
Earnings

Earnings in 2nd & 3rd Q after

exit Q/ # of DW participants who <$13,200
exit during the Q
Red

Yellow

Green

PY09

PY10

PY11

JUL

AUG

SEPT

1 QTD

OCT

NOV

DEC

2 QTD

JAN

FEB

MAR

3 QTD

APR

MAY

JUN

4 QTD

PYTD

Client Placements

% of WIA clients self-reporting

placement in employment

<40%

40-42.99

>=43%

35.30%

70.29%

38.55%

50.65%

31.85%

35.66%

39.39%

48.45%

23.57%

18.75%

30.26%

26.21%

44.33%

53.62%

41.39%

50.79%

42.79%

50.55%

48.04%

38.40%

"Where the Jobs

Are" Training
Investment

# of clients that receive training

in a WTJA target occupation

<83

83-102.99

>=103

NT

66

106.00

116

127

88

110

71

38

25

45

81

82

51

71

58

74

72

68

74

% of WIA training clients who

complete training

<75%

75-79.99

>=80%

79.72%

90.48%

97.67%

76.92%

88.79%

90.91%

76.92%

87.50%

85.11%

78.57%

87.50%

182.50%

116.19%

73.33%

83.87%

75.0%

77.40%

91.87%

% of WIA training clients who

complete training and obtain a
credential

<75%

75-76.99

>=77%

41.12%

87.1%

103.94%

167.05%

119.35%

83.10%

34.21%

72.00%

63.10%

46.67%

75.00%

50.00%

57.22%

103.45%

235.14%

91.08%

143.22%

95.72%

$ 102,500

$ 1,700,000

$ 1,802,500

$ 4,477,957

94.33%

94.44%

94.73%

49.17%

71.41%

Definition

Better Educated
Workforce

25.04%

77.80%

Build & Diversify

Grow revenue streams which provide additional flexibility to develop all levels of the workforce for Marion County current & prospective employers; special attention to revenue diversification will ensure longevity of EmployIndy and service to Indy
Revenue
Build & Diversify
Revenue

$ in increased total annual

revenue ($3M/Yr; $250K/Mo)

Elevate
EmployIndy

Develop strategies, tactics, and initiatives that address the workforce needs of Marion County and ensure customers, stakeholders, and others are aware

Customer
Satisfaction

% of overall customer
satisfaction

<92%

92-93.99

>=94%

86.37%

88.40%

93.07%

92.8%

92.18%

95.96%

93.65%

Increase Visibility

% of earned promotion attempts

at no cost resulting in placement

<50%

50-74.99

>=75%

NT

108.33%

61.46%

112.50%

125.00%

25.00%

87.50%

Strengthen
Community
Access

Expand and enhance strategies to ensure Marion County employers and jobs seekers can gain access to workforce services in a convenient and effective manner

% of customers accessing
Community Access workforce services via the
Mobile WorkOne
Community
Training Access

% of community access
customers entering training

$1-249,999 >=$250,000

NT

NT

$ 2,139,030

$ 250,000

$ 1,347,667

$ 1,597,667

$ 27,790

$ 1,000,000

$ 1,027,790

$ 50,000

50,000

95.85%

94.43%

94.48%

94.92%

95.48%

96.05%

96.21%

95.91%

94.67%

94.30%

62.50%

112.50%

0.00%

89.83%

62.50%

25.00%

90.00%

59.17%

73.33%

25.00%

<15%

15-25.99

=26%

NT

NT

23.75%

34.0%

27.5%

29.3%

30.3%

22.2%

23.0%

14.6%

19.9%

15.2%

16.7%

19.1%

17.0%

16.4%

23.6%

34%

24.7%

23.0%

<28

28-34.99

>=35

NT

NT

29.50%

58.5%

44.9%

58.0%

53.8%

67.2%

57.9%

36.0%

53.7%

44.4%

18.3%

66.7%

43.1%

41.4%

35.1%

45.8%

40.8%

47.9%

57.72%

74.66%

67.30%

68.83%

70.00%

63.95%

67.59%

49.07%

73.33%

61.20%

65.59%

Expand Career &

Design and implement targeted strategies, including industry subject matter experts, to address a variety of skill levels and access points on a career ladder within a particular sector
Sector Pathways
"Where the Jobs
Are" Availability
NT= Not Tracked

% of job orders that meet the

"WTJA" list
ND=No Data

<60%

60-74.99

>=75%

NT

NT

59.10%

61.13%

72.05%

65.57%

66.25%

69.51%

Activity Measures
Key
Performance
Indicator
Mobile Access

Definition
# of Mobile WorkOne events
held monthly.

Red

Yellow

Green

<80

80-99.99

100-110

PY09

PY10

PY11
123

JUL
153.00

AUG
146.00

SEPT
138.00

1 QTD
145.67

OCT

NOV

153.00

126.00

DEC
72.00

2 QTD
117.00

JAN
122.00

FEB
92.00

MAR
105.00

3 QTD
106.33

APR
135.00

MAY
130.00

JUN
101.00

4 QTD
122.00

PYTD
122.75

EmployIndy PY2011 Performance Scorecard

Jun-12
Definition
Invest In Youth

Red

Yellow

Green

PY09

PY10

1 QTD

2 QTD

3 QTD

4 QTD

YTD

Identification, development, and implementation of strategies and initiatives which enable youth to successfully complete
secondary and/or post-secondary education and placement into high demand/high growth occupations.

EmployIndy Targets: Common Measures

Red

Yellow

Green

IN Goal

PY10

1 QTD

2 QTD

3 QTD

4 QTD

YTD

Youth Placement in % of youth entering employment, post

secondary ed, military service and/or
Employment or
occupational training
Education

<57.6%

57.6-62.99%

>=63%

72.0%

53.2%

43.14%

42.86%

69.19%

57.14%

58.75%

Youth Attainment
of a Degree or
Certificate

% of youth who attain HSD,

GED or recognized certificate

<45.7%

45.7-50.39%

>=50.4%

63.0%

45.7%

38.00%

34.72%

71.91%

46.25%

53.05%

Youth Literacy or
Numeracy Gains

% of out-of-school youth increasing

literacy or numeracy by at least one
grade level

<16.2%

16.2-17.99%

>=18%

28.7%

5.5%

0.00%

40.00%

34.21%

52.38%

44.83%

Deliver Premier
Customer
Solutions

Continual review, improvement, and development of solutions to workforce obstacles faced by employers and job seekers

EmployIndy Targets: Common Measures

Red

Yellow

Adult Entered
% of adult participants employed
<52.4%
52.4-53.99%
Employment Rate in 1st Q after exit Q
# of adult participants employed
Adult Retention
in the 2nd & 3rd Q after the exit <66.4%
66.4-75.99%
Rate
Q
Earnings in 2nd & 3rd Q after
Adult Average
<$11,120 $11,120-12,499
exit Q/ # of Adult participants
Earnings
who exit during the Q
DW Entered
% of DW participants employed
<49.5%
49.5-54.99%
Employment Rate in 1st quarter after the exit Q
# of DW participants employed
<72
DW Retention Rate in the 2nd & 3rd Q after the exit
72-75.99
Q
Earnings in 2nd & 3rd Q after
DW Average
exit Q/ # of DW participants who <$13,200 $13,200-16,499
Earnings
exit during the Q
Definition

Green

IN Goal

PY10

1 QTD

2 QTD

3 QTD

4 QTD

YTD

>=54%

65.5%

49.0%

56.47%

56.19%

58.2%

61.64%

58.45%

>=76%

83.0%

76.3%

78.51%

79.29%

81.8%

83.28%

82.07%

$12,270

$12,544.94

$13,029.65

$14,129.48

$13,249.86

>=$12,500

$ 13,900 $ 13,272

>=55%

72.0%

48.8%

58.41%

57.67%

60.4%

67.86%

61.64%

76.0%

90.0%

77.5%

79.27%

79.92%

84.5%

85.26%

84.47%

$14,668

$14,375.87

$ 15,156.93

$15,331.44

$14,984.71

>=$16,500

$ 16,500 $ 18,409

Red

Yellow

Green

PY09

PY10

1 QTD

2 QTD

3 QTD

4 QTD

YTD

Client Placements

% of WIA clients self-reporting

placement in employment

<70%

70-72.99%

>=73%

35.30%

70.29%

22.67%

41.43%

31.27%

33.60%

32.24%

"Where the Jobs

Are" Training
Investment

# of clients that receive training

in a WTJA target occupation

<83

83-102.99

>=103

NT

66

70.67

123.67

134

96

106.00

Better Educated
Workforce

% of WIA training clients who

complete training and obtain a
credential

<75%

75-79.99%

>=80%

25.04%

77.80%

52.7%

43.3%

45.09%

49.92%

47.76%

Build & Diversify Grow revenue streams which provide additional flexibility to develop all levels of the workforce for Marion County current &
prospective employers; special attention to revenue diversification will ensure longevity of EmployIndy and service to Indy
Revenue
Build & Diversify
Revenue

$ in increased total annual

revenue

Elevate
EmployIndy

Develop strategies, tactics, and initiatives that address the workforce needs of Marion County and ensure customers,
stakeholders, and others are aware

Customer
Satisfaction

% of overall customer
satisfaction

<90%

90-92.99%

>=93%

86.37%

88.40%

91.05%

95.0%

94.94%

94.02%

93.76%

Increase Visibility

% of earned promotion attempts

at no cost resulting in placement

<50%

50-74.99%

>=75%

NT

108.33%

83.33%

70.83%

33.33%

58.33%

61.46%

Strengthen
Community
Access

Expand and enhance strategies to ensure Marion County employers and jobs seekers can gain access to workforce services in a
convenient and effective manner

$1-249,999

>=$250,000

$ 25,000

$ 1,790,545

10,000

313,485

$ 2,139,030

% of customers accessing
Community Access workforce services via the
Mobile WorkOne

TBD

TBD

TBD

NT

NT

20.1%

23.4%

27.7%

25.1%

24.1%

Community
Training Access

TBD

TBD

TBD

NT

NT

8.4%

13.3%

40.7%

47.2%

27.4%

% of community access
customers entering training

Expand Career & Design and implement targeted strategies, including industry subject matter experts, to address a variety of skill levels and access
Sector Pathways points on a career ladder within a particular sector
"Where the Jobs
Are" Availability
NT= Not Tracked

% of job orders that meet the

"WTJA" list

<60%

60-74.99%

>=75%

NT

NT

59.79%

58.24%

56.44%

64.26%

59.68%

Definition

Red

Yellow

Green

PY09

PY10

1 QTD

2 QTD

3 QTD

4 QTD

YTD

# of Mobile WorkOne events

held monthly.

<40

40-69.99

>=70

ND=No Data

Activity Measures
Key
Performance
Indicator
Mobile Access

86.33

93.33

161.67

149

123

331
366
457
346
327
303
311
327
414
375
101
3658

584
622
724
613
567
500
545
588
731
576
139
6189