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Retail Market Segmentation

Learning Objectives

Understanding the meaning of market


segmentation.
Discussing the significance of segmenting Retail
markets.
Analyzing the dimensions for segmenting a
customer market such as: demographic, behavioral
and psychograph.
Understanding market demand potential and
Identifying and selecting a target market.

Advantages of Market
Segmentation
Deciding Store Location

Understanding Consumer
Behavior

Deciding Retail Marketing


Mix

Deciding Merchandise
Assortments

Advantages of Market
Segmentation

Deciding Promotional
Campaigns

Positioning

Reasons for Market


Segmentation
1.

2.
3.
4.
5.
6.

To better match the customer needs


To enhance stores overall profits
To search better opportunities for
growth
To retain customer base
To tap unexplored markets
To foray into competitors markets

Market Segmentation Process


Understanding Customers needs
Market
Segmentation
Analyzing the characteristics of consumers

Dividing the consumers into sub-segments


Market
Target
Formulating various marketing mix for various segments

Collecting feedback from various segments


Market
Positioning
Selecting higher potential segments

KEY Retail Segments


Fashion, Fitness and Personal Care
Health and Pharmaceutical
Entertainment
Food and Grocery
Catering
Consumer Electronics

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