Beruflich Dokumente
Kultur Dokumente
Department of Economics
Suffolk University
73 Tremont St., Rm. 1028.
Boston, MA 02215 USA
Phone: 1-617.305.1932
Email:
darlene.chisholm@suffolk.edu
Department of Economics
Suffolk University
73 Tremont St., Rm. 1016.
Boston, MA 02215 USA
Phone: 1-617.994.4257
Fax: 1-617.994.4216
Email: jjun@suffolk.edu
Department of Economics
Suffolk University
73 Tremont St. Rm. 1010
Boston, MA 02215 USA
Phone: 1-617.573.8069
Fax: 1-617.994.4216
Email: akelly@suffolk.edu
Yu-Hsi Liu
How Does Online Word-of-Mouth Influence Movie Revenue? Evidence from Twitter
This paper measures how online word-of-mouth communication influences movie box-office revenue.
Theoretical models interpret word-of-mouth as a process of quality learning. However, it is often argued
that in online word-of-mouth, consumers may not care about quality learning, but just about fads. Using
Twitter data collected from May 2011 through August 2011, this paper attempts to verify the argument
that negative opinions raise peoples awareness, which may also increase interest. After controlling
for movie-specific effects, this paper finds that both tweet volume and valence are positively correlated
with box-office revenue. Given that box-office revenue usually decreases over time, the increase in the
ratio of positive comments at time t will slows the decline in box-office revenue at time t-1. The effect
of valence on box-office revenue is linear, and professional critics do not overwhelm the significance of
online word-of-mouth valence. Moreover, the interaction term between valence and volume is
insignificant, showing that high volume cannot offset the negative impact of low valence. The
hypothesis that negative opinions raise peoples awareness, which may also increase interest is not
supported. These results provide evidence on consumers learning patterns on social networking
websites, suggesting that quality learning may occur in online word-of-mouth communication.
Strategic Product Re-Design in Spatially Complex Markets: Evidence from Motion-Pictures (joint
work with Darlene C. Chisholm and George Norman)
We analyze strategic product exit using data on motion-pictures exhibition choice in a major metropolitan
first-run market. Our analysis formalizes the spatial dimension of competition and measures its importance in
the strategic exhibition life cycle of films within and across chains. Preliminary results indicate that a films
survival at a particular theatre is affected by intra-firm relative performance and inter-firm competitive
pressures. We find that theatres compete for market share with neighboring theatres by increasing the time to
exit when the competing theatre is owned by a different chain, and avoid business stealing from neighboring
theatres within the same chain.