MENAHA PRABAKARAN

37 DENIM DRIVE 905 794 2693 or 416 294 6436

BRAMPTON, ON - L6P 2R3 Menaha.Prabakaran@gmail.com

I am a highly accomplished, details and task oriented individual with an excellent ability
to implement instructions. With 8 years of working experience within Moneris Solutions
Corp I have proven my self to be a successful hands-on learner. Having worked within
MAPS and Collections with different positions I have gained many skill sets that I am
capable of using in different areas of the company.

SKILL SETS

 Knowledge of Moneris Solutions systems

 General computing and word processing skills
 Basic accounting knowledge
 Cross training received as Collections and Confirmation Officer
 Detail and task oriented, resourceful with excellent ability to implement instructions

RELATIVE EXPERIENCE
Recovery Officer – May 2009 to Sep2009 - Moneris Solutions Corp
 Reconciling Charge backs and Fees for officers
 Work with the rejected fee investigation
 Contacting merchants to verify address on host systems are up to date
 Sorting and organizing returned mail
 Creating Service Centre tickets to initiate Merchant Address Changes

Deployment Officer – January 2006 to May 2009 - Moneris Solutions Corp

 Deploying POS orders for new and existing merchants
 Reviewing profiles to ensure all relevant supplies and equipment is attached to order
 Efficiently and accurately completing over 60 orders per day

Data Input Officer – October 2001 – December 2006 - Moneris Solutions Corp
 Responsible for keying new merchant profiles and updating existing profiles into host system
 Accuracy and productivity levels exceeding department standards

Customer Service – Dec 1999 – Sep 2001 - A R K Supper Market

 Deal with customer
 Problem solving
 Handling cash
EDUCATIONAL HISTORY

Received Ontario Secondary School Diploma from Lincoln M Alexander, Mississauga, ON

Received Bachelor of Arts from Open University, Colombo, Sri Lanka

References available upon request

MENAHA PRABAKARAN

REFERENCES

Adelia Fernandez – Project Leader - Moneris Solutions Corp

Phone number 416-734-1945

Gary Garrido – Team Leader, Collections Department - Moneris Solutions Corp

Phone number 416-734-1457

Wendy Cholak – Team Leader, MAPS - Moneris Solutions Corp

Phone number 416-734-1416