Kasandra Vigil

4605 Oak Pointe Drive ● Brighton, MI 48116 ● (616) 915-5705 ● kascheer84@yahoo.com

Objective I hope to obtain a position that will allow me to grow with the company and do what is
right for the customer while learning more about the banking industry.

Education Central Michigan University, Mount Pleasant, Michigan

Bachelor of Science in Business Administration - May 2008
Major: Personal Financial Planning
Minor: Legal Studies
GPA: 3.5 (4.0) overall

North Central Michigan College, Petoskey, Michigan

Associates in Arts and Communications - May 2005
GPA: 3.9 (4.0) overall
Honors
Scholarships
and Activities Michigan Inforum member- June 2008
Grand River Connection member- June 2008
Phi Theta Kappa member- March 2005
Honors Community College Scholarship
Robert and Susan Clarke Scholarship
Dean’s List: Fall 2005, Spring 2006 and Spring 2007

Work Experience Bank of America, Brighton, Michigan

Sales and Service Specialist March 2009-present
• Establish and retain customer relationships
• Resolve complex customer issues
• Accurately and efficiently process transactions
• Cross sell products to meet customer needs

Bank of America, Lansing, Michigan

Teller, September 2008-present
• Identify customers needs and refer financial products and services
• Accurately process transactions and handle money
• Handle confidential customer information

Modern Woodmen of America, Lansing, Michigan

Intern, January 2008- May 2008, Financial Representative, May 2008-August 2008
• Learn to prospect for clients and establish relationship with new clients
• Handle confidential clientele information
• Analyze clients needs and make recommendations
• Obtained life and health insurance licenses

Skills Interpersonal Communications, Handle Money, Highly Organized,

Teamwork, Conflict Resolution, Adapted to Fast Paced Environment,
Customer Service, Microsoft Word and Excel

References Furnished upon request