SAP Telecommunications

Business Functions (SAP ERP 6.0)

Business Functions (SAP ERP 6.0)

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Enterprise Business Functions

Industry Business Function Sets
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Telco
Billing in Contract Accounts Receivable and Payable (FI-CA)
Revenue Management - Contract Accounting (RM-CA)
Utilities
Insurance
SAP Contract Accounts Receivable and Payable
Enterprise Extensions: Business Functions

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Revenue Management - Contract

Accounting (RM-CA) stomer's account balance
Dunning notices that the customer has received
Payments made by the customer
In addition to these information functions, the Interaction Center agent can also execute the
following transactions for customers:
Make payments
Issue credit memos
Cancel dunning notices

Use
This business function provides you with all functions from Contract Accounts Receivable
and Payable for the Telecommunications Industry (RM-CA).

Note
After calling this link, choose Synchronize to display the navigation bar for the
telecommunications-specific contract accounts receivable and payable documentation.
When you activate the telco business function set, this business function is already
activated. You cannot deactivate it.