Beruflich Dokumente
Kultur Dokumente
I. GII THIU.............................................................................................................. 3
1. Lch s pht trin....................................................................................................... 3
2. Tm nhn................................................................................................................. 3
3. S mnh.................................................................................................................. 4
4. Gi tr ct li............................................................................................................ 4
5. Trit l kinh doanh..................................................................................................... 5
6. Logo & Slogan......................................................................................................... 5
SN PHM V DCH V....................................................................................... 6
II.
1.
2.
Dng c nh rng................................................................................................... 7
3.
Kh c chnh nha.................................................................................................... 8
4.
Sn phm vt liu................................................................................................... 8
VI.
1.
2.
3.
VII.
CHIN LC MARKETING..............................................................................13
1.
Chin lc bn hng.............................................................................................. 13
2.
3.
Xc nh v tr sn phm:........................................................................................ 14
4.
5.
6.
7.
8.
i tc chin lc................................................................................................ 15
9.
Marketing Online................................................................................................. 15
VIII.
1.
S t chc...................................................................................................... 16
2.
M t cng vic................................................................................................... 16
3.
o to v khen thng.......................................................................................... 17
I. GII THIU
1. Lch s pht trin
Khoa Ortho VN c thnh lp theo giy php kinh doanh s do
cp ngy.T nhng ngy thnh lp Khoa Ortho VN to ra mt ting vang
ln trong ngnh thit b y nha. Mc d c s tm hiu th trng trc nhng
Khoa Ortho VN vn gp nhiu kh khn, c bit l giai on khng hong kinh t
th gii nm 2008 bi ngun hng nhp khu chnh ca Khoa Ortho VN t cc
nc M, Anh, Chu u. Bng khi c v sc mnh on kt, tp th nhn vin
v lnh o Khoa Ortho VN cng nhau chung tay a Khoa Ortho VN
vt qua cn khng hong hot ng cng ty tr v qu o pht trin v n
nh cho n ngy nay.
Ngy Khoa Ortho VN chnh thc ra mt Showrom ti s 77, Ph ng
Thin Vng, P.11, Q.5.Tp.HCM. Mt trong nhng Showroom chuyn cung cp
v thit b chnh nha c nh gi c s a dng sn phm, kt hp khng gian
c thit k ni bt v chuyn nghip, mang li cho khch hng mt a im
chn la sn phm tuyt vi.
Vi nh hng chin lc l tip cn th trng bng s chuyn nghip v
sn phm cht lng. Khoa Ortho VN v ang khng ngng a dng sn
phm, lm cu ni hiu qu cho nhng nh sn xut quc t v cc bc s Nha
khoa ti Vit Nam. Bn cnh , i ng nhn vin cng c tuyn chn v o
to chuyn nghip khng ch v chuyn mn m cn v k nng, thi phc v
nhm mang n cho khch hng s hi lng tuyt i.
2. Tm nhn
Tr thnh la chn hng u Vit Nam v cc sn phm chnh nha, thit
b nha khoa c nhp khu trn th gii. Khoa Ortho VN mong mun to nn
mt thng hiu Vit, mang tm vc v tr tu VN trong lnh vc Nha Khoa.
3. S mnh
Option 1: Khoa Ortho VN cam kt mang n cho khch hng nhng sn
phm dch v cht lng quc t, vi nim tin vo th trng Nha khoa Vit
Nam pht trin bn vng.
Option 2:
i vi th trng: Cung cp cc sn phm dch v vi cht lng quc
t, ph hp vi nhu cu th trng Nha Khoa ti Vit Nam. Bn cnh gi tr cht
lng vt tri, trong mi sn phm - dch v l nhng thng ip v mt nim tin
vo th trng Nha khoa Vit Nam pht trin mang tm vc quc t.
i vi i tc: cao tinh thn hp tc lu di cng pht trin, lun l
ngi bn ng hnh trn th trng quc t v Vit Nam.
i vi nhn vin: Xy dng mi trng lm vic chuyn nghip, nng
ng, ha ng, cng bng, gn kt trong mi hot ng. To iu kin cho nhn
vin c c hi pht trin ton din v nng lc, k nng, nng cao gi tr bn thn
v to dng s nghip thnh t.
i vi x hi: Cn bng li ch x hi v li ch doanh nghip, ng gp
sc mnh vo cc hot ng cng ng, chung tay xy dng mt Vit Nam giu
p v pht trin.
4. Gi tr ct li
Tr thnh biu tng nim tin s mt ti Vit nam v cc sn phm dch v h
tr chnh nha v nha khoa, gp phn pht trin nn y nha nc nh.
Trung thc: lim chnh, trung thc v cht lng sn phm i vi khch hng,
cc giao dch, ng x vi khch hng c nhn vin xy dng trn nn tng trung thc,
tn trng.
Sng to: Mang nhng sn phm sng to t quc t v Vit Nam nhm p ng
nhu cu khch hng, lun ci tin v nng cao cc hot ng trong kinh doanh thnh
cng trong th trng lun thay i.
Cng bng: Cng bng trong mi quan h vi nhn vin, khch hng, nh cung
cp v mc tiu gi vng mi quan h lu di.
SN PHM V DCH V
Khoa Ortho VN nhp khu trc tip cc sn phm c thng hiu trn th gii
Khoa Ortho
VN
Dng c
chnh
nha
Kh c
chnh
nha
Dng c
nh
rng
Sn
phm
vt liu
Vt liu
tin
chnh
Thit b
nha
khoa
Km
Km
ct
gn,
dy
xa
Dng
Khc
c b
n,
b
dy
Dng
c
nh
2. Dng c nh rng
Face Bows,
minivis..
4. Sn phm vt liu
Lo xo, hook,
button,
Khoa
Ortho
VN
Dy cung,
thun
Mc ci,
khu
3. Kh c chnh nha
D
D
ng
n
g
c
c
tti
i
u
u
ph
p
h
u
u
Kii
K
m,
m
,
n
n
y
y
K h o a
O rth o
V N
D
D
n
n
g
g
c
c
ph
p
h
c
c
h
h
nh
n
h
D
D
n
n
g
g
c
c
kh
k
h
m
m
rr
ng
n
g
D
D
ng
n
g
c
c
ttr
r
m
m
III.
-
Vt liu
Composite
V sinh
rng
Ty trng
rng
Vt liu
trm rng
Phc hnh
rng
Vt liu
trm, gn
tm
Vt liu
nh rng
Vt liu
ni nha
Vt liu
cu mo
nha khoa.
Xu hng pht trin th trng theo hng cao cp, cc sn phm v dng c
IV.
sn.
TH TRNG MC TIU
- Th trng m Khoa Ortho VN hng n l th trng t cp trung n cao
cp. Cc nha khoa mc trung v ln ti Tp. H Ch Minh v cc tnh min
-
Ty Nam B.
Khoa Ortho VN vn tp trung vo cc th trng truyn thng, cc khch
hng thn thit, ng thi m rng theo hng pht trin ca cng ngh, cc
khch hng s dng Internet gii thiu sn phm trn web, facebook
Nm r tm l la chn sn phm ca khch hng thn thit, to lng tin v
s tn trng vi nhng khch hng ny. T nhng khch hng ny c th gii
thiu sn phm ca mnh cho bn b, ngi thn.
Khoa.
im mnh i th: Phn ln cc ca hng ny nh lng khch hng thn
V.
trung tm.
im yu: Khng c xu hng m rng thm th trng ch yu khai thc
ngun khch hng thn thit, thi phc v, giao hng cha lm hi lng
khch hng. Cha xy dng thng hiu, nhn din cng ty nn cng ty kh
pht trin hn m ch phc v nhng khch hng sn c. Cha pht trin nhiu
vo th trng cng ngh thng tin. Ni trng by sn phm cha p mt,
cch trng by sn phm theo hng d qun l, cha tp trung vo trng by
p mt, thu ht s quan tm ca khch hng. Qun i vai tr ca ngi
khch hng.
u im Khoa Ortho VN so vi i th: Khng gian mua hng, cch by tr
sn phm, thi phc v, n ci thn thin trong giao tip, gi thnh hp l,
ang tn cng vo th trng Internet, tn cng th trng Tp. HCM bng i
VI.
2.
3.
-
trin ng hng.
Tng cng cc hot ng Website, Facebook, gmail thu ht thm lng
khch hng mi ny, thng xuyn ng tin tc hay, b ch thu ht s quan
tm.
Nng cao th phn thng qua cc hot ng m rng th trng, cng tc x
VII.
ng xc tin bn hng.
Xy dng mi quan h tt vi knh phn phi.
3. Xc nh v tr sn phm:
Sn phm mc trung trn th trng, ph hp nhiu i tng, nh hng
pht trin ln mc cao hn v cc sn phm cao cp.
4. Chin lc qung co v xc tin bn hng
Gim 20% cho khch hng l thnh vin ca Khoa Ortho VN, tng Voucher,
tng qu, ty theo tng giai on m c chin lc ph hp, nhm xc tin
hiu.
T chc hi ngh cho sinh vin rng hm mt tham gia, nui dng nhm
VN n gn hn vi cng ng.
T chc cc s kin, hi ngh ng gp tch cc cho s pht trin Nha Khoa
Vit nam.
- Vit bi vit cho hi ngh nha khoa.
- Xy dng cng ng tin tc nha khoa trn website v facebook.
- T chc trin lm thng mi v cc sn phm Khoa Ortho VN.
7. Marketing trc tip
T chc tranning thng xuyn cho i ng sale v cch tip xc khch hng,
k nng bn hng thnh cng, cc kin thc chuyn mn v cc lnh vc nha
khoa.
Chun b cc catologue chuyn nghip, dng mu lm ch o, in cc
brochure gii thiu sn phm n khch hng, a hnh nh sn phm to s
gi.
Tin tc Khoa c ng da vo tiu ch nh gi 3R: Real (trung thc),
Relaxed (th gin), Relavant (lin quan). y mnh cc bn tin tc cn cho bc
s Nha Khoa, cc trung tm Nha Khoa. Lu : i tng l cc bc s v cc
Nha Khoa, nn chn cc bi ng hay v cn thit cho bc s. Bi ng nn t
nhng cu hi dng m tng tnh tng tc, pht ng tranh lun. Ni dung
ngn t 100-250 k t. S dng hnh nh thn thin, Admin trang Fan Page to
Gim
c
Qun l
Q .5
Sale
Q un l
G Vp
M arketin
g
executiv
e
2. M t cng vic
- Gim c:
+ nh hng, hoch nh, chin lc pht trin cho Khoa Ortho VN. L
ngi a ra quyt nh v k hoch, chin lc (Marketing, phn phi, th
gp ca nhn vin.
Ph cp cm tra, xng xe, in thoi h tr cn b nhn vin trong sut