MAJU INTAN BIOMASS ENERGY SDN. BHD.

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SOP-AD-01

STANDARD OPERATING PROCEDURE

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INTERNAL AUDIT

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REVISION HISTORY
Rev. No

DCN No.

Page No.

Eff. Date

N/A

ALL

02/02/2015

Name
Position

Description of Changes
NEW ISSUANCE
REF. NEW ISSUE DOCUMENT APPROVAL FORM NO.
001

Originated By

Reviewed By

Approved By

BANUN

BANUN

WITHORN ARPANUVAT

Management Representative

Management Representative

General Manager

Signature
Date
Note: The details of changes shall be documented in the DOCUMENT CHANGE NOTICE (DCN).
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MAJU INTAN BIOMASS ENERGY SDN. BHD.

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Process / Step

Procedure
1.0

Records

PURPOSE
To establish the system for planning and implementing
internal quality audits.

2.0

SCOPE
The scope covers activities in the Quality System which
affects the service of Administration Department.

3.0

REFERENCES
3.1
3.2
3.3

4.0

ISO 9001 : 2008 Clause 8.2.2 (Internal Audit)

MJE-QM (Company Quality Manual)
SOP-AD-03 (Management Review)

APPENDICES
Nil

5.0

APPLICABLE FORMS
5.1 Audit Notes by Auditor
5.2 Corrective Action Request
5.3 Audit Summary by Lead Auditor
5.4 Company Audit Status Report
5.5 Audit Plan

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CONTROLLED DOCUMENT seal in RED.

MAJU INTAN BIOMASS ENERGY SDN. BHD.

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6.0

Records

DEFINITION
Non-conformance is the non-fulfillment of requirements
stated in the International Standard, or company
documentation.

7.0

PROCEDURES
7.1 Responsibility.
a)

The Management Representative is responsible for the

contents of this document and to ensure its effective
implementation. He/ She shall be responsible to plan,
organise and submit the Audit Plan to the General
Manager for approval. He shall act as Lead Auditor.

b)

The Auditors are responsible to maintain

independency from areas audited and to report the
audit report together with all non-conformances
identified and to bring the attention of the
management responsible for the area.

c)

Respective Department/Section Head is responsible to

take an immediate actions to take necessary
corrections, corrective actions and preventive actions
without undue delay to eliminate detected
nonconformities and their causes.

d)

The General Manager shall be responsible to

authorise the Internal Audit.

This document is controlled by distribution through INTERNET; hardcopy copies are not authorized for use. Hard copy is a Controlled Copy when stamped with the
CONTROLLED DOCUMENT seal in RED.

MAJU INTAN BIOMASS ENERGY SDN. BHD.

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REV. DATE

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Process / Step

Procedure
7.2

Implementation of the Internal Audit

a)

The Internal Audit shall be scheduled on the

basis of the status and importance of the
processes and areas to be audited as well as
the results of previous audits, the audit
criteria, scope, frequency and methods shall
be defined. It shall be carried out on a
minimum of once annually or upon request by
the management.

b)

Auditors for the Internal Audit shall be

independent of the areas assigned to audit,
and shall not audit his/her own department.

c)

The Management Representative shall be the

Lead Auditor to lead the team of auditors. He/
She shall plan and organise the audit,
submitting the Audit Plan to the General
Manager for approval prior to circulation.

d)

Prior to the execution of the Internal Audit,

the Management Representative shall request
a meeting with the auditors and auditees to
explain the Internal Audit procedures and the
Audit Plan.

e)

Auditors shall prepared checklist in Audit

Notes to facilitate the audit progress.

f)

Once the audit is in progress, the auditors

shall be responsible to record audit findings
using the Audit Notes. Auditors shall be
responsible to do the sampling checking on
the relevant records or documents or
observed the actual operations which
performs by the auditee.

PLAN AUDIT

NO

APPROVAL

DISTRIBUTION &
MEETING HELD

PREPARE FOR AUDIT

CONDUCT AUDIT

Records

Audit Plan

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CONTROLLED DOCUMENT seal in RED.

MAJU INTAN BIOMASS ENERGY SDN. BHD.

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Process / Step

Procedure
If a non-conformance is identified, the auditor
need to report this clearly to the auditee and
record this in the Audit Note By Auditor. A
Corrective Action Request (CAR) shall be
raised and agreed by the auditee.

DETECT NC
YES

NO

g)

At the end of the audit, the Audit Notes and

Corrective Action Request shall be submitted
to the Management Representative to compile
and summarise the results.

h)

The Management Representative shall then

issue the Audit Summary together with the
Corrective Action Request to the Auditee for
follow on correction, corrective action and
preventive action required.

i)

The Auditee is encouraged to complete the

reply of the Corrective Action Request within 3
to 5 working days to the Management
Representative.

ISSUE CAR

MR TO ISSUE AUDIT
SUMMARY

CORRECTIVE ACTION

7.3

a)

In order to verify the effectiveness of

corrections, corrective action and preventive
action on the Corrective Action Request, the
Management Representative shall assign an
auditor to carry out the verification based on
the commitment date specified by the
auditee.

b)

During the verification, the auditor shall either

close the non-conformance if the correction,
corrective action and preventive action is
satisfactorily carried out or leave it open if
action is not quite satisfactorily carried out.
The open status shall be followed up closely
by Lead Auditor.

NO

YES

Audit Note By
Auditor &
Corrective
Action Request

Audit Summary

Follow-up Audit

FOLLOW UP ACTION

VERIFICATION

Records

This document is controlled by distribution through INTERNET; hardcopy copies are not authorized for use. Hard copy is a Controlled Copy when stamped with the
CONTROLLED DOCUMENT seal in RED.

MAJU INTAN BIOMASS ENERGY SDN. BHD.

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c)

7.4

SUBMIT REPORTS

The open status shall be reissued Corrective

Action Request by auditor with indication of
CAR No-. 1 & 2 for refer to 1st & 2nd
warning respectively. Upon unsatisfactory
verification after 2nd warning, the lead auditor
shall inform auditee section head in order to
ensure effectiveness of correction, corrective
action and preventive action taken.

Submission of Internal Quality Audit results

The Management Representative shall prepare the
Company Audit Status Report to report the Internal
Audit results to the Management during the
Management Review meeting.

MANAGEMENT
REVIEW

8.0

Records

Company Audit
Status Report

RECORDS
All records specified in clause 5 of this document shall
be kept and retained in accordance to the Control of
Record (SOP-DC-02).

This document is controlled by distribution through INTERNET; hardcopy copies are not authorized for use. Hard copy is a Controlled Copy when stamped with the
CONTROLLED DOCUMENT seal in RED.