10338 Loreto Ridge Dr.

Kirtland, Ohio 44094

egrazia15@jcu.edu
440-488-3927

EMILY GRAZIA

Education
John Carroll University
Bachelor of Science in Business Administration
Major: Management

University Heights, OH
May 2015

Experience
Gamma Phi Beta Sorority
Member
Organized parent luncheon for 150+ guests responsible for budget and event coordination
Volunteered to support sororitys national philanthropies
Participated in sisterhood activities and supported other sorority and fraternity events

2011-Present

Social Chairwoman
Planned and executed all formal events for the chapter
Collaborated with other Public Relations board members for event ideas and details
Coordinated and communicated with all hired vendors to achieve successful events
Managed budget designated to my position

2012

Activities Chairwoman
Organized all informal events for the chapter
Communicated with my sorority and other organizations to schedule events and develop ideas
Managed budget designated to my position

2013

Kirkbrides Wedding Planning & Design

Cleveland, OH
Intern, Assistant Wedding Coordinator
Summer 2014
Coordinated a $225,000 wedding reception by communicating with and supervising vendors
and co-workers
Reconciled unexpected challenges by analyzing options and developing quick resolutions
Increased company revenue by meeting with clients and selling our wedding planning service (sales)
Organized and directed inspiration photo shoot
Created company flow chart and operations manual to improve company organization for expansion
Managed and controlled budgets
Gained extensive experience in Microsoft Word and Excel by organizing client budgets and creating
seating charts and final venue counts

National Center for Safety Initiatives

Solon, OH
Compliance Associate
Summer 2013
Processed 1,000+ background checks and verified approximately 100 IDs daily
Expedited background check process by completing first step
Gained experience in Adobe Acrobat by resizing and formatting files to ensure they were verify ready

Express

Mentor, OH
Sales Associate
2010-2012
Processed approximately 400 units of stock per shift to increase inventory available
Opened 50 Express credit cards in one season to increase sales
Managed cash drawer balance and supervised coworkers working registers as head cashier during holiday season
Strengthened customer service skills by constantly interacting with and assisting customers on sales floor

Heinens Fine Foods

Cashier
Maintained cash drawer balance
Created strong relationships with customers to build customer loyalty

Chardon, OH
2008-2011

Participated in 6-week customer service training course improving my communication skills and ability to resolve
unexpected situations quickly and efficiently