MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

InformationTechnologyDivision

WhatisMicrosoftExchange?

WhyMicrosoftExchange?

MicrosoftExchangeRoadmap

ComparisonofOldEmailandNewEmail

TechnicalSupport

HowtostartusingMicrosoftExchange?

11

OutlookWebAccessOWA

14

CertificateInstallationSetup

23

SettingUpofOutlook2007Client

34

HowtoconfigureMicrosoftoutlooktoenablesendingofemailsfromoutsideoftheUniversity

45

Howtosharecalendarswithotherstaff

55

HowtomigratefrompreviousemailsystemtotheMicrosoftexchange

60

HowtotransferemailfromLocalFolderinThunderbirdemailclienttoMicrosoftExchangeOutlook2007

73

CONTENTOFDOCUMENT

Content

WHATISMICROSOFTEXCHANGE?

MicrosoftExchangeServer isaclientsideofaclientserver,collaborativeapplicationproduct
developedbyMicrosoft.ItispartoftheMicrosoftServerslineofserverproductsandisusedby
enterprisesusingMicrosoftinfrastructuresolutions.Exchange'smajorfeaturesconsistof
electronicmail,calendaring,contactsandtasks;supportformobileandwebbasedaccessto
information;andsupportfordatastorage. wikipedia.org
UsercancheckemailfromeitherOutlookWebAccessviaInternetExplorer,MicrosoftOutlook
4
2007client,OutlookVoiceAccessfromnormalphoneorOutlookmobile

WHATISMICROSOFTEXCHANGE?

EXCHANGESERVER2007

THEBENEFITSOFMICROSOFTEXCHANGE

WHYMICROSOFTEXCHANGE?

Providesarobustandsecuremessagingsystem
Simplifiedhighavailabilityanddisasterrecovery
Greatermobilityandflexibility
Improvedinformationworkeraccess calendar/unifiedmessaging/web
access/mobility
Increasedstoragecapacity
Safeguardsensitiveinformation
Reducedmalwareandspam

Implementation at :

Dec Jan
09 10

Feb Mar
10 10

Apr
10

May
10

Jun Jul Aug Sep

10 10 10 10

Oct
10

Kulliyyah of Information and Communication Technology

Ahmad Ibrahim Kulliyyah of Laws

Kulliyah of Economics and Management Sciences

Kulliyah of Architecture and Environmental Design

Kulliyah of Engineering

Kulliyah of Islamic Revealed Knowledge and Human Science

Centre for Foundation Studies

Kuantan Campus
ISTAC Campus and IIBF

Administrative Office
6

Nov Dec Jan

10 10 11

THEMICROSOFTEXCHANGEROADMAP

THEROADMAPFORIMPLEMENTATIONOFMICROSOFTEXCHANGEINALLIIUMCAMPUSES

COMPARISONBETWEENOLDEMAILANDNEWEMAIL

Capacity 80M
Onlyforemail
Cannotsharecalendar
Cannotsyncwithdevices
Contactwillbesavedoncomputer
Noapplicationforwindowsmobile

Capacity 300MB
UnifiedCommunication
Calendarisshareable
Synchronizationisenable
Contactissavedonserver.
Supportwindowsmobile/symbian

OLDEMAILVERSUSNEWEMAIL

OLDEMAILVSNEWEMAIL

TECHNICALSUPPORT

TECHNICALSUPPORT

ITDSERVICEDESKMAINCAMPUS
EMAIL servicedesk@iium.edu.my
TELEPHONE 0361965211(DL)/2222

ITDSERVICEDESK KUANTANCAMPUS
EMAIL helpdeskktn@iium.edu.my
TELEPHONE 095716666(DL)/6666

ITDSERVICEDESK CENTREFORFOUNDATION
STUDIES
EMAIL servicedesk@iium.edu.my
TELEPHONE 0377803461(PJ)/068563520(NILAI)
10

HOWTOSTARTUSINGMICROSOFTEXCHANGE?

11

1)
2)

GotoMyIIUM portal
ClicktheACTIVATE
button

12

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

IFYOUAREUNABLETOACCESSTHEOUTLOOKWEBACCESSDUETOLOGINERROR YOUNEEDTOFOLLOWTHESESTEPS
1st STEP ACTIVATEYOURACCOUNT

1)
2)
3)

Keyintheemailusername
Keyintheemailpassword
ClicktheCheckbutton

1)
2)

Amessagewillbedisplayedif
theuserexist.
ClicktheUpdatebutton

1)
2)

Youraccountisnow
updated.
Youcanstarttousethe
OutlookWebAccess(OWA)

Ifyouhaveneveractivatedyour
account:TheACTIVATEbutton
willbeenabled.Clickthebutton.

OWA OutlookWebAccess
13

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

2nd STEP:CHECKYOURACCOUNT.IFUSEREXISTS,UPDATEYOURACCOUNTINFORMATION.PROCEEDTOLOGINTHROUGHOWA.

https://mail.iium.edu.my/owa

OUTLOOKWEBACCESS OWA

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OUTLOOKWEBACCESS

1.
2.
3.
4.
5.
6.

OpentheInternetExplorer.OWAisbestviewableusingIE6.0/IE70/IE8.0.Usersareencouragedtoupgradethe
InternetExplorertoversion8.0duetosecurityvulnerabilitiesreasonsofthepreviousversion.
Typeinhttps://mail.iium.edu.my/owa.
Youmayreceiveanerrormessageasabove.
ClicktheContinuetothiswebsite(notrecommended)hyperlink.
Thereisnothingwrongwithyourpcortheemailsystem.ThispageisnormallydisplayedwhenawebsiteusesSSL
protocol(SecuredConnection).
15
Toremovethiserrormessage,youneedtoinstallsecuritycertificate(seepage23)

OUTLOOKWEBACCESS

1.
2.
3.

IntheDomain/Username:Keyinyouremailusername
InthePassword:Keyinyouremailpassword.
ClicktheLogOnbutton.
16

OUTLOOKWEBACCESS

1.
2.

TheaboveistheviewofyourMicrosoftExchangeviewablefromInternetExplorer.
Youwillbeabletoviewyouremails,calendar,contactsandTasks.
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OUTLOOKWEBACCESS

1.
2.

YoucanonlyviewyourowncalendarinOWA.
Thecalendarissavedintheserver.Therefore,youcanaccessyourcalendaranywhere.
18

OUTLOOKWEBACCESS

1.
2.

YoucanaddcontactinformationintotheMicrosoftExchange.
TheContactissavedintheserver.Therefore,youcanaccesstheseinformation
anywhere.

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OUTLOOKWEBACCESS

1.

YoucanaddTasksandassignedittorelevantstaff.Youcanalsosetaremindertodo
followup.Ifthetaskiscompletedbytheassignedstaff,anotificationemailwillbe
senttoyou.

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OUTLOOKWEBACCESS

ContactInformationonOWA

ContactInformationonMicrosoft
Outlook2007

21

OUTLOOKWEBACCESS

WebBrowser:InternetExplorer6.0
RecommendedtouseIE6.0/IE7.0orIE
8.0asdifferentbrowsersmaynot
displayallthefeatures.

WebBrowser:MozillaFirefox3.5.8
LimitedfeaturesifcomparedtoInternet
Explorer6.0
22

CERTIFICATEINSTALLATIONSETUP

23

WhenyouareusingOWAviaIE,youwillnotice
thatyouwillgetanerrorregardingcertificates
andbegivenoptionofeithertocontinueorstop.
Pleasecontinueandtoavoidfromgettingthis
errorinfuture,youwillhavetoinstallthe
certificatesasintheattachedzipfile

24

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

PRIORTOTHEMIGRATIONTOEXCHANGE;YOUWILLRECEIVEANEMAILFROMTHEEXCHANGETEAM.ENCLOSEDINTHEEMAILISA
CERTIFICATESINSTALLATION EXCHANGE_CERT.ZIP.SAVETHEFILEONTO YOURCOMPUTERANDFOLLOWINSTRUCTIONSINTHEEMAIL.

Doubleclick'gmbk_unistaff.cer'file

25

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

OPEN THE ZIP FILE,USUALLY BY DOUBLE CLICKING THE ATTACHMENT.DOUBLE CLICK 'GMBK_UNISTAFF.CER'FILE.A
WINDOW TITLED 'CERTIFICATE'WILL BE OPENED

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

AWINDOW TITLED 'CERTIFICATE'WILL BE OPENED.CLICK 'INSTALL CERTIFICATE'

26

27

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

NEWWINDOWTITLED'CERTIFICATEIMPORTWIZARD'WILLBEOPENED.CLICKNEXT.

SELECT'TRUSTEDROOTCERTIFICATIONAUTHORITIES'ANDCLICK'OK'.

1
2
3
5
4

28

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICK'PLACEALLCERTIFICATESINTHEFOLLOWINGSTORE'ANDCLICKBUTTON'BROWSE'.ANEWWINDOWTITLED
'SELECTCERTIFICATESTORE'WILLBEOPENED.SELECT'TRUSTEDROOTCERTIFICATIONAUTHORITIES'ANDCLICK'OK'.

MICROSTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKFINISH.

29

30

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

ADIALOGBOX THEIMPORTWASSUCCESSFULISDISPLAYED.CLICKOK.

31

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

GOTOEXCHANGE_CERT.ZIPAGAINANDREPEATTHEINSTALLATIONCERTIFICATEFORMAIL_IIUM.CERFILE.

1
2

3
5
4
32

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

STORETHECERTIFICATEINTHEPERSONALFOLDER.CLICKOKANDTHENCLICKNEXT.

33

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKFINISHTOCOMPLETETHECERTIFICATEINSTALLATION.

SETTINGUPOUTLOOK2007CLIENT

34

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

GOTOALLPROGRAMSANDCHOOSECONTROLPANEL.

35

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

GOTOCONTROLPANELANDDOUBLECLICKTHEMAILICON.THEMAILSETUPDIALOGBOXWILLAPPEAR.CLICKSHOWPROFILES.

36

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKADDTOADDANEWPROFILE.ANEWPROFILEDIALOGBOXISDISPLAYED.FILLUPTHEPROFILENAMEANDCLICKOK.

3
2

37

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHEADDNEWEMAILACCOUNT;CLICKMANUALLYCONFIGURESERVERSETTINGSORADDITIONALSERVERTYPESANDCLICKNEXT.

38

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHEADDNEWEMAILACCOUNTDIALOGBOX,CLICKMICROSOFTEXCHANGEOPTIONANDCLICKNEXT.

39

itdscc01.unistaff.ics.iium.edu.my

1
2

40

MICROSOFTEBYSTEPBYSTEPCONFIGURATION

TYPETHENAMEOFTHEEXCHANGESERVER.CLICKTHEUSECACHEDEXCHANGEMODECHECKBOX.TYPEINYOUREMAILUSERNAMEANDCLICKCHECK
NAME.

41

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

UPONCLICKINGTHECHECKNAME,THESERVERWILLDISPLAYTHENAMEOFTHEPERSONASSOCIATEDWITHTHEEMAILACCOUNT.CLICKNEXTTOCONTINUE

USERNAME=unistaff\<EMAILUSERNAME>
PASSWORD=<EMAILPASSWORD>

42

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

ADIALOGBOXWILLPROMPTFORYOUREMAILPASSWORD.KEYINTHEPASSWORDANDCLICKOK.PLEASETAKENOTETHATTHEUSERNAMEFIELDIS
DISPLAYEDAS UNISTAFF\<USERNAME>

43

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTHEFINISHBUTTON.YOUCANNOWUSETHEOUTLOOKCLIENTTO STARTSENDINGANDRECEIVINGEMAILS.

44

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHESHOWPROFILEDIALOGBOX,CLICKOPTIONALWAYSUSETHISPROFILEANDCHOOSETHEPROFILEYOUWOULDLIKETOUSEFROMTHE
DROPDOWNLISTBOX.CLICKOK.YOUCANNOWSTARTTOUSETHEMICROSOFTOUTLOOK2007OR2003.

HOWTOCONFIGUREMICROSOFTOUTLOOKTOENABLESENDINGOFEMAILS
FROMOUTSIDEOFTHEUNIVERSITY

45

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTOOLATTHEMENUBARANDCHOOSEACCOUNTSETTING

46

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CHOOSEMICROSOFTEXCHANGEACCOUNTFROMTHELIST.CLICKCHANGE.

47

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHECHANGEEMAILACCOUNTDIALOGBOX:CLICKTHEMORESETTINGSBUTTON

48

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTHECONNECTIONTABATTHEMICROSOFTEXCHANGEDIALOGBOX

49

50

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHEOUTLOOKANYWHERESECTION,CLICKTHECONNECTTOMICROSOFT EXCHANGEUSINGHTTPCHECKBOXANDCLICKEXCHANGEPROXY
SETTINGBUTTON

mail.iium.edu.my
msstd:mail.iium.edu.my

51

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

INTHISSECTION,FILLUPTHECONNECTIONSETTINGSWITHVALUESSTATEDBELOW.CHECKALLTHECHECKBOXESAND
CHOOSEBASICAUTHENTICATIONINTHEPROXYAUTHENTICATIONSETTINGS.PRESSTHEOKBUTTON.

52

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTHEAPPLYBUTTONANDPROCEEDTOCLICKTHEOKBUTTONTO SAVETHEEXCHANGEPROXYSETTINGS.

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTHENEXTBUTTON.

53

54

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKTHEFINISHBUTTON.YOUCANNOWUSETHEOUTLOOKCLIENTTO SENTFROMOUTSIDETHEUNIVERSITY.

HOWTOSHARECALENDARSWITHOTHERSTAFF

55

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

OPENYOURMICROSOFTOUTLOOKCLIENTANDCLICKTHECALENDARTAB.

56

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

HIGHLIGHTYOURCALENDARANDRIGHTCLICK.GOTOTHEPROPERTIESSECTION.

57

58

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

GOTOTHEPERMISSIONTAB.YOUCANADD,REMOVEORUPDATEPERMISSIONSLEVELTOSHARE/MANAGEYOURCALENDAR.

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

(LEFT ISYOURCALENDAR.RIGHT ISYOURFRIENDSCALENDAR)

59

HOWTOMIGRATEFROMPREVIOUSEMAILSYSTEMTOTHEMICROSOFT
EXCHANGE

60

HOWTOTRANSFEREMAILSFROMIMAPTOEXCHANGE

1st :SetupMSExchangeAccountin
Outlook2007client(Pg34)
2nd :SetupNAIMAccountin
Outlook2007client(Pg63)
3rd :Selectrelevantemailsinthe
INBOXfolderonNAIM.
4th :Dragtheemailsanddropitin
theMSExchangeINBOXfolder.
5th:Transferofemailiscompleted.Thetimeto
transfertheemailswilldependonthenumberof
emailsonyourNAIMaccount.
61

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

TOADDYOUROLDEMAILACCOUNT GOTOTOOLSMENUANDCHOOSEACCOUNTSETTINGS.

62

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKNEW.

63

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CHOOSEMICROSOFTEXCHANGE,,POP3,IMAPORHTTPOPTIONANDCLICKNEXT.

64

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

MANUALLYCONFIGURETHEEMAILACCOUNTBYCHECKINGTHEOPTIONBELOW:

65

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CHOOSEINTERNETEMAILOPTIONANDPROCEED.

H
66

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

FILLUPTHERELEVANTINFORMATIONASSTATEDBELOW:

67

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

CLICKFINISH.

68

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

THE@IIU.EDU.MYEMAILACCOUNTWILLBEDISPLAYED.CLICKCLOSE.

69

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

YOUWILLNOWBEABLETOVIEWYOUR@iiu.edu.my emailsfromMicrosoftOutlook2007.

70

71

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

TOTRANSFERTHEEMAILSFROM@iiu.edu.my accountto@iium.edu.my (Exchange)account;Goto@iiu.edu.my INBOX.SelectALL

emailsanddragtheseemailsintothe@iium.edu.my (Exchange)INBOX.

72

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

NOWALLYOUREMAILSFROM@iiu.edu.my isdisplayedintothenewlocationwhichisthe@iium.edu.my INBOX.Transferofemailfrom

NAIMtoMicrosoftExchangeiscomplete.

HOWTOTRANSFEREMAILFROMLOCALFOLDER(POP3)INTHUNDERBIRDEMAIL
CLIENTTOMICROSOFTEXCHANGEOUTLOOK2007CLIENT

73

HOWTOTRANSFEREMAILSFROMIMAPTOEXCHANGE

1st :SetupMSExchangeAccountin
Outlook2007client(Pg34)
2nd :SetupNAIMMailAccountin
Outlook2007client(Pg63)
3rd :OpentheThunderbirdemail
application
4th :IfyoustoreyouremaillocallyinyourPC,please
changethesettingofemail(@iiu.edu.my)from
POP3(PortNumber110)toIMAP.(PortNumber143)

5th:SelectrelevantemailsintheLocal
FolderwithintheThunderbird
74

HOWTOTRANSFEREMAILSFROMIMAPTOEXCHANGE

6th :DragtheemailsintotheINBOX
withintheThunderbird.
7th :OpentheMicrosoftOutlook2007whichhas
beenconfiguredwithNAIMmail.Theemailthat
wascopiedfromThunderbirdisdisplayed.

8th :SelectemailswithintheINBOX
onNAIM.
9th :DragtheemailsintotheMicrosoft
ExchangeINBOXorLocalFolderwithin
MicrosoftOutlook.

10th:Transfercompleted
75

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

OPENTHETHUNDERBIRDEMAILCLIENT.RESETYOUR@iiu.edu.my emailaccountSETTINGfromPOP3toIMAP4.

LocalfolderswithintheThunderbird.
Emailssentto@iiu.edu.my willbesaved
intothecomputer

@iiu.edu.my Emailaccount
createdunderIMAPsetting
(server).

76

ChangethePortfrom
110to143

77

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

GOTOTOOLSANDTHENTOACCOUNTSETTINGS.BELOWARETHEEMAILSERVERSETTINGFORIMAP4.

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

SELECTTHEFOLDERSWITHINTHELOCALFOLDERS(emailssavedinPC)ANDDRAGITINTONAIMEMAILACCOUNT.

SelectafolderwithintheLocalFoldersand
dragittoINBOXintheemailaccountatthe
server.Dropitin.Theemailfolderisalready
incopiedtoNAIMaccount.

78

EmailfolderTRAININGthatwasselectedin
thelocalfolderoftheThunderbirdemail
clientanddragintotheNAIMaccount.Itis
nowdisplayedinOutlook2007.Whatnext?
Selectthefolderanddragitintoyour
Outlook2007PersonalFolderorMicrosoft
ExchangeINBOX.

79

MICROSOFTEXCHANGESTEPBYSTEPCONFIGURATION

NOWOPENYOURMICROSOFTOUTLOOK2007CLIENTANDCHECKYOURNAIMEMAILACCOUNT.YOUWILLFINDTHEFOLDERSTHAT
WASSELECTEDINTHUNDERBIRDEMAILCLIENTDISPLAYEDINOUTLOOK2007.YOUCANNOWMOVETHEEMAILSINTOEXCHANGE
INBOXORMICROSOFTOUTLOOK2007PERSONALFOLDERS.

ENDOFDOCUMENT

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