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II.

TO STUDY THE AWARENESS OF THE CUSTOMERS REGARDING


BANKING SERVICES :
1. Are you a saving bank account holder in state bank of india in salhy
A) Yes
B) No
2. Type of account
A) Savings
B) Salary
C) Others
3. How long have you been holding an account with sta:e bank of India
A) lyear-2year
B) 2year-5year
C) Above 5 year
4. Source of savings
A) Bank
B) Financial institutions
5. Through which sources did you come to know about the state bank of india
A) Friends &relatives
B) Bank officials
6. Awareness of the customers regarding bank services

S.NO
1
2
3
4
5
6

SERVICES
Types of deposits
Types of loan
Interest on loan
ATM / State bank facility
Minimum balance
Misuse of your card by

others
No of ATM center by your
bank

C) Advertisement

AWARE

D) Others

UNAWARE

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