Cumberland County Public Library & Information Center

Gibson

1. LIBRARY USERS AND NEED

January 18, 1932, the free public library was established for the citizens of
Fayetteville, NC. From that humble beginning, emerged the Cumberland County
Public Library & Information Center (CCPL&IC), comprised, today, of 8 community
and regional branches and the court library. Located in Fayetteville, NC, the
library system proudly serves the residents of Cumberland County and Fort
Bragg.
Throughout its existence, the library has responded to the needs of its growing
community, offering a variety of services, technologies and resources.
Inadvertently, the library has lagged in providing resources to those citizens
deemed as intellectually and developmentally disabled. Recognizing this omission
in services, the Youth Services (YS) departments began, in the fall of 2013, to offer
programming especially designed for children with autism and other
developmental delays. The programs include Rhythm and Rhyme Sensory Story
Time and Sensory movies, with brighter lighting and lower volume. Other ongoing
efforts to serve the disabled community include laptops with cameras and
software enabling deaf video relay services, along with Skype. The use of the
laptops with relay service proved very popular and resulted in the installation of
the software on all laptops designated for public use.
Each December, library staff members converge for Staff Development Day, which
offers a variety of informative and skill-building sessions. In an effort to increase
staff awareness of the local deaf community, one of the most recent Staff
Development Days included a session on sign language, taught by a local teacher
who works daily with deaf and hearing-impaired children.
Listed below, are additional library services offered. They can be found on the
library websites resource guide, Accessibility @ Your Library:
Mobile Outreach
This service brings the library to customers for whom mobility is a problem.
Skype
All locations provide access to Skype for all customers, including hearing-impaired
individuals, who want to communicate with another party face-to-face. Skype
enables signing communication through the use of a computer or laptop.
Deaf Interpreting Services
The library offers deaf-interpreting at its programs if requested. The request must
be submitted where the program is to be held must be contacted at least two
weeks before the program. The library will arrange for an interpreter for the
deaf to be at the program, as availability permits.

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

page 1 of 9

Cumberland County Public Library & Information Center

Gibson

Text to Speech in EBSCO Databases

EBSCO databases feature a Text to Speech feature, which can also be accessed at
home. This feature allows articles in text to be relayed in audio format.
Audio Books
The library has a large selection of audio books available both on CD and for
digital download.
Large Print Keyboards
Each library branch has a resource terminal with a large print keyboard.
Screen Magnifiers
Each branch is equipped with a screen magnifier that fits over a computer
monitor (both desktops and laptops) and is available for checkout to use on a
library computer. The magnifier allows the user to see characters up to 30% larger
than normal.
Rhythm and Rhyme Sensory Story Time and Sensory Movies
They target children with autism, Down syndrome, sensory-processing
disorder/language-delays and disabilities. From December 1, 2013, to November
20, 2014, there were 73 sensory programs offered, with a total attendance of 459.
These services highlighted provide strong evidence of CCPL&ICs recognition of
and commitment to those with special needs. Intellectual stimulation, learning
opportunities and enlightenment for special needs adults has not been initiated en
masse, and remains an area of need. Currently, one of the eight branches
regularly provides a program for this segment of the community. Recently, the
Cliffdale Regional Branch Library offered a scavenger hunt-style word game, in
which participants defined a list of words, then matched them with pictures
hidden throughout the library. Surprisingly, participants were overwhelmingly
comprised of special needs adults, who enjoyed and appreciated the opportunity
to participate in the program. This was further evidence of the need for intellectual
stimulation for this population. One caregiver even commented, This was an
excellent opportunity for my autistic friend.
CCPL&IC seeks and welcomes the opportunity to extend its outreach through
programming, services and technologies to better meet the needs of this
population, which has historically been underserved by the library.

2. INTENDED OUTCOMES
Lifelong Learning
Improve users formal education
Improve users general knowledge and skills

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

page 2 of 9

Cumberland County Public Library & Information Center

Gibson

3. PROJECT DESCRIPTION
The Youth Services (YS) department requested and received funding for the
purchase of iPads and iGuy cases, and each branch was equipped with several of
the devices. (The iGuy is a special free-standing, highly protective foam display
case for iPad). Before the programs full implementation at each branch, staff were
introduced to the iPads and the concept during a recent Staff Development Day.
The informative session allowed staff to become familiar with the devices and
explore the applications installed. There were no doubts about the educational
and entertaining benefits of the devices.
On the heels of this successful launch, the goal of this project is to purchase
iPads/iGuys and accompanying headphones for use by special needs adults.
Since many special needs adults also function at the same capacity as some
children, many of the previously purchased applications can be used, along with
more challenging activities. In addition, headphones will need to be purchased, as
headphones or earbuds have to be worn in the library while listening to any audio.
Currently, the circulation department sells earbuds to library patrons, for $2.00
each, but cost to the special needs population is to be avoided at this time.
While the iPads are housed within each branchs YS department, the devices
intended for Adult Services will be stored at each branchs Circulation
Department. This department also currently oversees the checkout of laptops, and
can also successfully oversee the same procedure for the iPads. A consenting
adult would need to be present and complete the necessary documents to secure
the device. A library card along with a government-issued I.D. would be required
of the adult or caregiver who would assume responsibility for the device and
headphones. As with the laptops, these devices would be checked out for an hour
with renewal allowed as demand permits. All devices would be secured with
security tags and would not be permitted for use outside of the library.
At present, some special needs adults, who are higher functioning, use the library
computers primarily for surfing the web and other activities. They may check out
laptops or use the computer lab along with other adults. Lower functioning adults
do not have this luxury, and are rarely entrusted to be at the library alone.
There are numerous facilities and case managers in the community who specialize
in providing services to special needs adults. The training includes basic life skills,
in addition to educational and technology skills. The iPads will allow for guided
skill-building activities under the direction of an adult. Caregivers and their
special needs clients can work one-on-one or use a meeting/conference room for a
small group instructional setting. Users can enhance basic skills such as reading,
spelling, math computations, manual dexterity, and more.
EZ Literacy & Lifelong Learning Grant
2015-2016
Application Form

page 3 of 9

Cumberland County Public Library & Information Center

Gibson

With the acquisition of 10 or more devices per branch, library staff can also teach
scheduled classes designed for use with the iPads. Currently, each branch
provides monthly computer-related training for the public, and this service can
also be extended to include the iPad users. Classes can be tailored to meet the
needs of the clients as deemed by their case managers and providers.
About the iGuy
The iGuy is a free-standing foam display case for iPads. It is equipped with
handles like arms that make carrying it at cinch, made lightweight, but composed
of EVA foam to provide plenty of protection. Because the iGuy can stand on his
own two feet, it can easily be used to watch movies or videos. While it is hoped the
iPad would primarily be used for educational purposes, it is also a goal of the
library to be a place of fun and entertainment, as well.
Staffing
No additional staffing will be required to manage the iPads or to teach classes. As
the management of the devices will primarily become the responsibility of the
branch circulation departments, their staff will learn the proper checkout
procedures for the devices, which may not vary widely from the procedures for the
laptops. The technical services staff will prepare the devices for use at each
branch by assigning library barcodes and security devices. Librarians will add
these educational classes to their rotation as long as need and resources permit.
Reaching the Target Audience
The individuals, facilities and programs that serve the adult special needs
population in Cumberland County are numerous and diverse. Alliance Behavioral
Healthcare is one of the primary agencies responsible for overseeing the care of
intellectually and developmentally disabled adults and provides an extensive list of
providers in the area. The library can initiate direct contact through electronic or
written mail, alerting providers to the new services being offered. In addition, the
library distributes an electronic newsletter, monthly, highlighting its many
programs. This provides an excellent opportunity to reach many households,
along with the monthly event calendar, available in both print and electronic
formats.
Project Maintenance
The library actively pursues grant funding and uses such funding to help provide
new and updated technologies as needed. The librarys budget, along with support
from its partner, the Friends of the Library, will extend the life of the project, if it
is deemed successful and effective at meeting the needs of the community.

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

page 4 of 9

Cumberland County Public Library & Information Center

Gibson

4. PROJECT PARTNERS, if applicable (others respond with N/A)

N/A
5. PROJECT ACTIVITIES
Activity

Responsible Party

Completion Date

Research and selection

of iPad applications

Computer Services
Manager and other staff
as assigned

June 2015

Cost-effective selection
of iGuys, iPads and
headphones

Computer Services
Manager

July/August 2015

Items are processed by

the Technical Services
Staff

CCPL&IC Technical
Services Staff

October/November 2015

iPads and components

are introduced to staff at
Staff Development Day

Information Services
staff

Early December 2015

Staff is alerted to new

project beginning in
January 2016 and staff
are trained
New project is advertised
ahead of its January
2016 launch. Potential
audience is notified.
iPads and components
are available for use at
all branches

Library Director,
Computer Services
Manager, Branch
managers
Marketing and customer
relations departments

Beginning December
2015

All Branch managers,

circulation mangers, and
technology services staff

January 4, 2016

Library instructional
staff will use the staff
iPad to prepare for
classes and include
them in their class
rotation.
Library will keep
statistics of use and
survey providers to
ascertain client needs.

All teaching librarians

and library associates at
each branch.

Beginning January 4,
2016

Circulation staff,
librarians, and other
staff who manage
statistics

Beginning January 4,
2016

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

Beginning December
2015

page 5 of 9

Cumberland County Public Library & Information Center

Gibson

6. EVALUATION
The recording of statistical data is an essential element of library services and
programming. This data is used to determine the use of library facilities and
services. Low numbers indicate areas of weakness, for which services may need to
be improved or simply eliminated. The checkout rate of the iPads will alert
administrators to its demand or lack thereof, and comment cards are provided at
the close of each library class. These comment cards, recorded class attendance
and statistical measurements are relied upon as indicators of library failures and
successes.
7. GOALS
Library Mission Statement
The library opens windows to the world by encouraging expression,
enlightenment, and exploration.
Library Values Statement
Relationship To Customers
We provide a friendly, courteous, professional and efficient atmosphere
where we build a relationship with customers who are welcomed, respected
and served.
We use our expertise to anticipate, understand, and serve the needs of our
customers and community.
Library As Place
We provide well placed, attractive, functional facilities that engage and invite
all citizens.
We value the library as a key community destination.
Learning Environment
Expert staff present a variety of free, age-appropriate programs and services
that meet the current and future needs and interests of our community.
Our collection, programs and services inspire learning, creativity and
excitement.
Intellectual Freedom
We are committed defenders and advocates of unfettered access to balanced
collections, programs and services.
We provide non-judgmental assistance to customers with differing opinions
from diverse backgrounds.
The goal of this project echoes the sentiments expressed in the values and mission
statements of the Cumberland County Library system.

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

page 6 of 9

Cumberland County Public Library & Information Center

Gibson

This grant program supports Goal #3 of North Carolinas Library Services &
Technology Act Five-Year Plan 2013-2017: North Carolina libraries will equip
users for success in life, school, and work through library programs and services
that support literacy and lifelong learning.
8. BUDGET TABLE
Category
Salaries/wages/benefits
Consultant fees
Travel
Supplies/materials
Equipment
Services

LSTA $
N/A
N/A
N/A
35,000.00
N/A
N/A

Matching $

Total $

9500.00

47,500.00

9. BUDGET NARRATIVE
VENDOR: Walmart
Quantity of 80
Approximately $449.00 Each.
Total: $35,920.00
Apple iPad Air 32GB WiFi
9.7" Retina display
A7 chip with M7 motion coprocessor
The Apple iPad 32GB has built-in Wi-Fi (802.11a/b/g/n) with MIMO support
The Apple iPad with WiFi Space Gray or Silver offers up to 10 hours of battery
life2
5MP iSight camera with 1080p HD video recording
FaceTime HD camera
iPhoto, iMovie, GarageBand, Pages, Numbers, and Keynote apps included
Over 475,000 apps on the App Store3
iOS 7 and iCloud
Cellular data service on Wi-Fi + Cellular models (sold separately)
Available in space gray or silver

VENDOR: Walmart
Quantity of 80
Approximately: $39.95 Each
Total: $3196.00
iGuy for the New iPad
Freestanding foam case
Lightweight design
EZ Literacy & Lifelong Learning Grant
2015-2016
Application Form

page 7 of 9

Cumberland County Public Library & Information Center

Gibson

Color: Mango
Model No.: SPK-A1227
Shipping Weight (in pounds): 1.23
Product in Inches (L x W x H): 0.42 x 9.46 x 7.48

The iGuy iPad Case is a freestanding case constructed of foam made especially
for the new iPad. It is called the iGuy Case because of its resemblance to a
human being -- it boasts arms and legs. This case has a lightweight design so
it is easy to carry around.

VENDOR: Walmart
Quantity of 80
Approximately: $14.89 Each
Total: $1191.20
Koss UR20 Full-Size Over-The-Ear Headphones

Primary Color:
Black
Model No.:
UR20
Shipping Weight (in pounds): 1.0
Product in Inches (L x W x H): 9.2 x 7.3 x 4.5
Equipped with leatherette ear cushions, they deliver maximum outside noise
isolation for your listening pleasure. Featuring an impedance of 32 ohms
combined with a dynamic element, the headphones provide a clear, crisp
sound at many different frequency levels. These over-the-ear headphones are
built for durability and have a 3.5mm plug as well as an eight-foot cord for
user convenience.

10. MATCHING FUNDS / LOCAL COMMITMENT

Matching funds of $9500.00 will be provided by the librarys budget of $7500.00
and $2000.00 from the Friends of the Library.

11. ABSTRACT
Throughout its existence, the library has responded to the needs of its growing
community, offering a variety of services, technologies and resources.
Inadvertently, the library has lagged in providing resources to those citizens
deemed as intellectually and developmentally disabled. A look at the librarys
current outreach efforts is indicative of CCPL&ICs recognition of and commitment
to those with special needs. Intellectual stimulation, learning opportunities and
enlightenment for special needs adults has not been initiated en masse, and
remains, today, an area of need.
EZ Literacy & Lifelong Learning Grant
2015-2016
Application Form

page 8 of 9

Cumberland County Public Library & Information Center

Gibson

Currently, only one of the eight branches regularly provides a program for this
segment of the community, while Youth Services has undertaken steps to serve
special needs children through its Sensory programming. Recently, the Cliffdale
Regional Branch Library offered a scavenger-hunt-style word game, in which
participants defined a list of words, then matched them with pictures hidden
throughout the library. Surprisingly, participants were overwhelmingly comprised
of special needs adults, who enjoyed and appreciated the opportunity to
participate in the program. One caregiver even commented, This was an excellent
opportunity for my autistic friend. The participation rate was further evidence of
the need for intellectual stimulation for this population and the librarys ability to
meet that need.
The goal of this project is to purchase iPads and iGuys, with accompanying
headphones, to be used by the countys special needs adults. There is no doubt
these devices provide educational and entertainment benefits for kids and adults,
alike. The iPads will allow for guided skill-building activities under the direction of
an adult. Caregivers and their special needs clients can work one-on-one or use a
meeting/conference room for a small group instructional setting. Users can
enhance basic skills such as reading, spelling, math computations, manual
dexterity and more.
The Cumberland County Public Library & Information Center seeks and welcomes
the opportunity to extend its outreach through programming, services and
technologies to better meet the needs of intellectually and developmentally delayed
adults, who have historically been underserved by the library.

EZ Literacy & Lifelong Learning Grant

2015-2016
Application Form

page 9 of 9