Erik M.

Lawless
29 Linwood Street
Lynn, MA 01905
(339) 440-2139
eriklawless89@gmail.com
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EDUCATION
Salem State University, Salem, MA
September 2011 present

Communications major with journalism concentration and minors in Music and Sociology

Expected graduation date of May 2015 with Bachelor of Science Degree; 3.4 GPA

Inducted into Lambda Pi Eta National Honor Society in Fall 2013

Wrote 70-page contact manual for Salem as a Safer Child Community organization
North Shore Community College, Lynn, MA

Earned Associate of Arts degree in Liberal Arts

September 2009 May 2011

JOURNALISM EXPERIENCE
Intern and Contributing Writer, The Daily Item, Lynn, MA
December 2014 present

Wrote feature article about local concert for daily newspaper that covers North Shore news

Currently an intern as of January 2015

Staff Writer, The Salem State Log, Salem, MA
January 2014 present

Write news and features articles for student-run campus newspaper with circulation of 2,000
GENERAL WORK EXPERIENCE
Student Navigation Center Delegate
September 2014 present
Salem State University, Salem, MA

Provide first point of contact when students arrive at Navigation Center

Help students sign into kiosk system and direct calls to Navigation Center staff as needed

Answer general Bursar, Registrar and Financial Aid questions

Alumni Affairs Project Coordinator
June 2014 January 2015
Salem State University, Salem, MA

Performed general office duties, worked on projects for office staff, and kept track of office inventory

Attended and welcomed incoming students at orientations, and entered data in office computer system
ITS Switchboard Operator
August 2011 June 2014
Salem State University, Salem, MA

Provided first point of contact for incoming calls to university, and directed calls to proper extensions

Checked and distributed office mail, and administered and distributed internal correspondence

Trained new employees and create Microsoft Excel spreadsheets as needed

Promoted to Switchboard Operator II in August 2013

ITS Help Desk Employee
August 2011 January 2012
Salem State University, Salem, MA

Worked with a team to help resolve student and faculty computer issues

Helped students log into their Navigator accounts and set up email on their computers and cellphones

Assigned and sent out tickets tracking work orders, and checked and distributed office mail

Created Microsoft Excel spreadsheets as needed

Direct Care Staffer/Paid Intern
June August 2010
LifeLinks, Inc., Chelmsford, MA

Cared for developmentally disabled adults in compliance with assigned individual care program

Escorted individuals through assigned programs and helped staff transport individuals as needed

Provided one-on-one monitoring, assistance and guidance of individuals in various programs

Reported on individuals behavior, compliance, progress, and interaction with peers and staffers

Was selected to be guest speaker at August 2010 graduation ceremony

COMPUTER SKILLS AND EXTRACURRICULAR INTERESTS

Proficient at using Microsoft Office, InDesign, Facebook, and blogs

Interests include playing the drums, reading, writing, and listening to music