IMPORTANT:

Need to close auto tickets from OCC under our global queue-- G.AAPODFTS.
Here are the formats in closing tickets:

Area: Application
Sub-Area: Duplicate
Problem Type: Duplicate
Service Impact: no impact
Affected CI: SAP-APO-BP-DRP
Service: GLOBAL APO DISTRIBUTION REQUIREMENTS PLANNING
Why not CWT: Deferred Ticket
Closure Code: Deleted
Solution field:
(copy and paste below in solution field)
Deleted (Y/N): Y, no errors were found
Duplicate (Y/N): N
Downgraded (Y/N): N
Related to PR (Optional):
Related to CR (Optional): N
Rootcause (Optional): N
Background:
Solution: No errors were found
Example:

Then click save followed by close

do you really want to close this . YES lang.

. Kung may ngprompt na window na